Instant Cleaning Services

The instant cleaning team has been providing regular household cleaning for several months. There have been a few issues with things being missed which were promptly corrected on subsequent visits.

Instant Cleaning Services does an impeccable job cleaning our home - the floors shine, the blinds are dusted, the bath fixtures sparkle, and the whole house smells clean and fresh when they leave. They are reliable - in more than 2 years, not once have they missed an appointment. They are friendly and trustworthy .- it is a small family business so it's always the same three considerate people who come to clean. The cost of our biweekly cleaning is very reasonable for the size of our home - when I was comparing cleaning services initially, their rate was the best. They use "green" cleaning products.
I wholeheartedly recommend Instant Cleaning Services.

They were prompt, polite, efficient and flexible.

I hired them for a very vulnerable developmentally disabled person. I was trying to be extra cautious and hired them because they had great reports on Angie's List and were promoted in the publication. She didn't speak much English, but I trusted her and even gave her a key. She came on 9/7 and she told me it would just be her and her husband. I later found out that her son was also there. It was very important to know who was going to be there due to the vulnerable individual in the house. He should not have been there without my knowledge when I made it clear to her that I needed to know who would be in the home. The finished work was not to satisfaction. The corners needed to be cleaned again and spots were missed. They never washed the floor either. I contacted the company to advise them that the services were not performed correctly. She came back on 10/5 and completed the work the same way. I contacted her to advise that the cleaning was still not to satisfaction. She then quit the job and mailed back the key. She told me she has been providing cleaning services for over ten years and that she hasn't had any complaints, but I was not happy with her services.

I guess I said everything I need to previously -- they come into your house and immediately put on clean booties so they don't track anything from your house to the next house. They use clean cloths for everything, and use environmentally-friendly cleaning products. Martha starts at one end of the house, and Jose starts at the other. They are fast, efficient, and thorough, even around my 4 dogs. I am home when they clean, so I do try to keep the dogs out of their way. But, when Martha and Jose are done cleaning, Martha always gives each of them a treat, which I think is real sweet.

I can't think of any don'ts, and if you need them to do anything extra, just ask and it's done. They are a great team. They don't need a lot of guidance after the first cleaning. Even at the first one, they just seemed to know what to do and how to do it. Like I said, they are fast, efficient, and thorough. All cleaning services should be like Instant Cleaning Services.

Mr. Martha is prompt, affordable and thorough. She gets the job done well.

I am so happy that I found these two very nice people to help me stay in my home. They are reliable: we have a regular schedule and they always come when planned and stay as long as necessary to complete the cleaning that is needed. They check with me if I have special needs, and do a thorough job. They are considerate and helpful, and make suggestions to improve things if necessary. They bring their own supplies, so I don't have to worry whether I have the appropriate cleaning materials on hand. They are kind and congenial, and it is always a pleasure to see them. They take very good care of the home, and are very flexible in being willing to clean only a portion of the home for us. Eventually, we will have them do more of the cleaning, and it is a comfort to know that their help will be there when we need it.

I have been very pleased with this service. For me the most important thing, when I have work people in my home, is the honesty and trustworthiness of the workers. Martha and Jose are 100% honest! As a result, I feel free to be absent when they are here. I don't have to worry about putting away valuables, even cash that might be sitting around!. Martha and Jose are of Hispanic origin, but speak very good English. I like and admire them very much! Indeed, For instance, Jose works a night job, and also this daytime cleaning job, in order that they may put their two daughters through higher education/college. Based on my recommendation, my neighbor also hires them to clean. She is also a satisfied customer! The quality of the cleaning job is very good. If I have any special instructions or concerns, they are happy to oblidge. Martha and Jose have, in the past year or two, expanded "Instant Cleaning Services" by training and hiring some others, in order that a greater number of homes may be cleaned. I am aware that Martha and Jose provided these individuals with supervised training. And, I imagine new hires would be carefully screened to assure that they have the same extremely high standards of honesty and courtesy held by Martha and Jose. Finally, I might add that I have a cat who is quite lively (and very spoiled!). She is not allowd outside unless she is with me. If I am not home when they come and go, Martha and Jose are very careful not to let my feline friend slip out the door. All of the above are things that are important to me. In summary, Martha and Jose are wonderful people, terrific parents, and fine and reliable house cleaners!