Approved Pro
Infinity Exteriors LLC
Asphalt Shingle Roofing - Install or Replace, Metal Siding: Install or Completely Replace, Metal Siding: Repair or Partially Replace,
About us
At Infinity Exteriors, we set ourselves apart through our unwavering commitment to quality, craftsmanship, and customer satisfaction. Our comprehensive services include roofing, siding, windows, and gutters, all delivered with meticulous attention to detail. Our team consists of seasoned Project Advisors, Managers, and Installers who bring years of industry experience, training, and a dedication to high standards, ensuring every project meets our strict quality guidelines. What makes us truly unique is our focus on each customer’s specific needs. We provide honest and free estimates that help homeowners make informed decisions, backed by transparent pricing and detailed project timelines. Infinity Exteriors’ team members are community-centered and customer-focused, often involved in local events, youth coaching, and charitable initiatives. This connection to our communities fosters a deeper commitment to integrity and personalized service. To guarantee the quality of our work, we use premium materials from trusted manufacturers and conduct thorough inspections at every project phase. Our commitment to excellence is further reinforced by industry-leading warranties, giving customers peace of mind that their investment is protected. When you choose Infinity Exteriors, you're partnering with a team dedicated not just to completing the job but to exceeding expectations at every turn.
Business highlights
Emergency services offered
Veteran owned and operated
28 years of experience
Services we offer
- Infinity Exteriors offers the highest quality seamless aluminum gutters with corners hand mitered by us. The quality of our aluminum gutter installations provides superior leak resistance while adding a sleek, aesthetic appeal to your home., - Infinity Exteriors uses only the best residential roofing materials for our repair, replacement, and installation services. Our experienced residential roof contractors are trained, licensed, and insured, guaranteeing your roofing project is completed to the highest standard possible., - Infinity’s team of expert siding contractors has installed every kind of material, including vinyl, stucco, cedar, wood, and more. You’ll feel the difference in service AND installation quality when you choose to work with an experienced siding contractor like Infinity., - We take the time to assess your home and determine which insulation product will best optimize the efficiency of your home. All 4 seasons and the temperature extremes Southeastern Wisconsin and Illinois experiences are taken into consideration. Our projects are always completed in a timely and professional manner., - Your windows are only as good as the contractor who installs them. Infinity Exteriors has successfully replaced windows for thousands of homes. We provide 15+ types and styles of windows from the best brands on the market. Our industry-leading lifetime window warranty means your window frames, screens, and glass are protected.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.312 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 8% | ||
| 0% | ||
| 8% | ||
| 8% |
Showing 1-12 of 12 reviews
Leisha C.
May 2024
We had our roof and siding done after a hail storm in 2022. After a few months we decided to have our roof inspected and there were a few problems brought to our attention. Holes that were caulked over and shingles that were lifting. Our siding also was falling off in places and warping. We submitted a claim, got a phone call that someone would reach out. A few weeks went by and nothing. We reached out to our contractor and he came out and looked at the issues and said it would all get taken care of in March. March has came and went, I contacted the contractor at the beginning of April and he claimed everything was ordered and should be in later that week. Here we are May 11th and we haven't heard a thing. Communication has been lacking and the quality of install was poor.
Response from Infinity Exteriors LLC
"Thank you for taking the time to share your feedback. We sincerely apologize for the issues you've encountered with your roof and siding, as well as the delays in communication and resolution. It's clear that we did not meet our standards for quality and service in your case, and for that, we are truly sorry. We understand how frustrating it must be to deal with these problems, especially after placing your trust in us for such an important job. Please know that we take your concerns very seriously. We are committed to addressing the issues with your roof and siding promptly and effectively. To ensure this happens, management is overseeing your case and ensuring that our team provides you with regular updates and resolves these issues as quickly as possible. Our goal is to restore your confidence in our company and ensure that you are completely satisfied with the work done on your home. We appreciate your patience and understanding, and we are committed to making this right."
CAROL H.
Mar 2024
The design process was awesome. It was mind-blowing to see the various options on our house. We ended up choosing an updated look that we hadn't imagined. We needed to delay installation until after winter, but it was done promptly in February in only 2 days. Staff was courteous and checked in with us throughout the project to follow up. We are extremely happy with the end-product. It looks like a brand new home, but still blends in with the older homes around us. I will recommend Infinity to friends and neighbors.
Response from Infinity Exteriors LLC
"Thank you for your review [Member Name Removed]! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)"
Mike B.
Aug 2023
I was always informed on the status of the job from supplies order to the actual work. Communication was excellent. Work crews and PM were both excellent.
Response from Infinity Exteriors LLC
"Thank you for reviewing Infinity! :) Please remember to recommend us to your family and friends. We have an awesome referral program that we would love to extend back to you. Have a great day!"
Karen H.
Mar 2023
It was a pleasure working with the staff at Infinity Exteriors. Matt Olson/Project Manager was very friendly and very informative of the process to get the job done. They worked around another project that was going on at the same time. The installers were very friendly and they did a beautiful job installing the Versetta Stone. I would highly recommend this company to anyone that needs work done.
Response from Infinity Exteriors LLC
"Hi [Member Name Removed], thank you for your kind words! Please remember to recommend us to your family and friends. We have a great referral program and would love to extend it back to you! Thank you, and have a great day! :)"
Stephen O.
Apr 2022
There are not enough positive words to say regarding our experience with Infinity Exteriors. They came recommended to us by a neighbor so we decided to discuss our roofing and siding project with them. We were impressed right from the beginning. Our primary point of contact (Vin Daniels) was professional and great to work with! The Infinity "process" is extremely detailed where nothing is left to chance. Communication was critical for us and Infinity was flawless on this point. I can also not say enough about the roof team and the siding team. The crews were extremely hard working and professional. Additionally they kept the mess to a minimum, cleaning up every night, and were very respectful of our surrounding neighbor's property. All in all this was as well run a project as we have every been involved with an don't see how it could have gone any better! The changes to our house are dramatic, with many people stopping by to convey how great the changes are.
Response from Infinity Exteriors LLC
"Thank you for reviewing Infinity! Please remember to recommend us to your family and friends and have them mention your name when setting an appointment. We have [Member Information Removed] great referral program and would love to extend it back to you. Have an awesome day! :)"
Jennifer L.
Oct 2021
Infinity was great to work with from beginning to end. Michael, who did our estimate, took the time to answer all my questions and explain the entire process. The crew who replaced the roof did a great job and completed it in one day. The estimate was slightly higher then another company I called, but the extra steps taken, and the transferable warranty, made that decision very easy. I am a Realtor, so having a transferable warranty is a huge plus, when the time comes to sell. Chad, the project manager was easy to get in touch with and made sure I was happy with the finished project. I highly recommend Infinity Exteriors!
Response from Infinity Exteriors LLC
"Hi [Member Name Removed]! Thank you so much for your review!"
Greg M.
Sep 2021
Gave us the most reasonable prices and using the highest quality materials. Their approach was professional start to finish. Vin Daniels was the rep we worked with and he made every project stress-free. The results are amazing and we have already recommended Infinity and Vin to several others. We are very satisfied!
Response from Infinity Exteriors LLC
"Thank you for your review :)"
Tom F.
May 2021
Excellent!
Response from Infinity Exteriors LLC
"Thank you for your review :)"
Marc B.
Oct 2018
Initial visit and quote went well. Sales person was very knowledgeable and was able to provide a quote on the spot. Took nearly 3 weeks from acceptance of contract to paperwork being complete and work scheduled. Seemed a bit long since there was already a signed contract. Work started about 1 week after paperwork was completed. Dumpster was delivered a day early (on a Sunday), and the company dropping it off cracked my driveway. If I had known about the early delivery, I could have helped choose a drop off location that eliminated any chance for damage to the driveway. Work was supposed to take 3 actual days on-site, ended up taking 5 actual days. Rain further delayed things, but that is unavoidable and not on Infinity in any way. Quality of work was excellent when complete. Crew could have done a better job fitting the skylight, as they cut away more drywall than was needed to install it, but that was only a minor issue. Cleanup could have been better. Found a partial coil of nails in my parking spot, and a few loose nails in the yard between the house and the dumpster after work had been completed. Overall, the roof installation was very good, and the price was competitive with other roofers. The only negatives were the delays in starting the project, the cracked driveway, some minor disorganization during the project, and the less-than-perfect cleanup. I wouldn't have any reservation recommending them as long as you are willing to make a few calls to stay on top of when they will be starting the project and when they will be out each day to perform the work.
Response from Infinity Exteriors LLC
"Thank you for choosing Infinity Exteriors and thank you for taking the time to leave a review. We are thrilled to hear that you are very satisfied with the finished work on your home's roof. Customer satisfaction is our top priority, during all stages of a project - please do not hesitate to call the office if you would like to discuss any details of the work or clean up 262-650-5040. Please also remember to recommend us to your family and friends and have them mention your name as the referral source upon making the appointment. We have a wonderful referral program and would love to extend it back to you! Thank you again for the review and if you need anything in the future, please do not hesitate to call!"
Kathy V.
Sep 2017
The house looks amazing! They were on schedule and cleaned up all supplies!
Response from Infinity Exteriors LLC
"Thank you for choosing Infinity Exteriors and thank you for taking the time to leave a review. It is great to to hear that the entire Infinity Exteriors team helped make your siding project stress free. Customer satisfaction is our top priority, during all stages of a project. Please remember to recommend us to your family and friends and have them mention your name as the referral source upon making the appointment. We have a wonderful referral program and would love to extend it back to you! Thank you again for the wonderful review and if you need anything in the future, please do not hesitate to call!"
Aaron S.
Dec 2016
excellent work and responsiveness to changing needs
Tony P.
Sep 2013
Things started well, they arrived on time and set up to do
the roof, it seemed as if they were taking precautions to protect our patio and
house. Things really went downhill from
there, especially with their professionalism.
We filled a cooler with soda, water and Gatorade for the workers because
it was a hot few days. I was picking up
empty bottles in our bushes for months after the job. We also found cigarette butts on our sidewalk
and in the flower gardens. No one living
in the house is a smoker so the workers are the only place they could come
from. We had just recently re-stained
the deck and the workers left shingles laying on the surface in the hot sun and
we now have tar permanently staining the deck where the shingles were left. There were also chunks of wood taken out of
the railing of the deck, not sure how it happened, but it wasn?t there before
the job. We had to call the company back
more than once to complete what was written in the work order. On the final day of roofing I asked one of
the workers if they had blocked off the airflow through the louver in the peak
of our roof due to the ridge vent system that was installed. He looked at me like I was speaking a foreign
language and assured me it wasn?t necessary.
Finally, I convinced him to read the original work order, which
specifically stated this must be done, and he conceded to this. This led to the trap blocking the entrence to
my attack being painted black with tarry finger prints. We had to call the company back numerous
times to come out and fix mistakes and even after these visits we noticed large
gaps where some of the siding met the roof on the upper level, they blamed this
on the house being uneven and originally stated they were going to charge us
more if we wanted it corrected. Uneven
house or not the gaps weren?t there before they completed the roofing and it
sure wasn?t water tight with them there. After they finally agreed to address
this issue, it still isn?t correct. We
paid a lot of money, twice as much as what a small privately owned company
quoted us, because we decided to go with a well established professional. We still had to consistently deal with the
type of annoyances we thought we were paying to avoid. It only got worse with the work crew that
completed the soffit and fascia. It
started when they showed up on the first day and had the wrong color for
everything. So it was pushed back, after
being delayed already. When the job was
finally done we had to call this crew back out because every single nail used
was left hanging out about ½?, not 1 or 2 nails, all of them. They also missed installing fascia on a bay
window. When I called they told me on
the phone that this was not part of the original work order and was an extra
charge. So we paid to have the entire
house finished with no maintenance soffit and fascia but that doesn?t include
the bay window? When I pressed them to
look it up, they found that once again I was right and it should have been done. We
found even more trash in the bushes, lawn and driveway after that job was
completed. Not small pieces, 4? x 6? chunks
of metal and 3.5? long nails in the driveway and on the sidewalk. One of their guarantees is that the site
would be cleaned up well. I can
understand a scrap here and there, but I saw garbage lying in the flower garden
and in the grass as I was pulling up in my driveway. It wasn?t something easily overlooked. The list really just goes on and on. Overall, I really question the work that was
done and live with the fear of something failing. It is the combination of all these issues that
gives me very little faith in the workmanship as a whole. We originally went with them to avoid this
headache and all we really paid for was the constant wondering as to the
quality of the workmanship. I haven?t listed all of the issues because it
does start to get a little nitpicky. The
problem is, one or two of these concerns could be taken in stride, but the list
is really never ending and I have to stop somewhere. I keep reinforcing that all these issues were
the types of things we tried to avoid by going with a larger, well established
company. In hind sight we should have gone
with the smaller, privately owned company where the individuals have a vested
interest in your satisfaction. I would
not recommend this company to anyone and have advised many coworkers and
friends against using them already.
the roof, it seemed as if they were taking precautions to protect our patio and
house. Things really went downhill from
there, especially with their professionalism.
We filled a cooler with soda, water and Gatorade for the workers because
it was a hot few days. I was picking up
empty bottles in our bushes for months after the job. We also found cigarette butts on our sidewalk
and in the flower gardens. No one living
in the house is a smoker so the workers are the only place they could come
from. We had just recently re-stained
the deck and the workers left shingles laying on the surface in the hot sun and
we now have tar permanently staining the deck where the shingles were left. There were also chunks of wood taken out of
the railing of the deck, not sure how it happened, but it wasn?t there before
the job. We had to call the company back
more than once to complete what was written in the work order. On the final day of roofing I asked one of
the workers if they had blocked off the airflow through the louver in the peak
of our roof due to the ridge vent system that was installed. He looked at me like I was speaking a foreign
language and assured me it wasn?t necessary.
Finally, I convinced him to read the original work order, which
specifically stated this must be done, and he conceded to this. This led to the trap blocking the entrence to
my attack being painted black with tarry finger prints. We had to call the company back numerous
times to come out and fix mistakes and even after these visits we noticed large
gaps where some of the siding met the roof on the upper level, they blamed this
on the house being uneven and originally stated they were going to charge us
more if we wanted it corrected. Uneven
house or not the gaps weren?t there before they completed the roofing and it
sure wasn?t water tight with them there. After they finally agreed to address
this issue, it still isn?t correct. We
paid a lot of money, twice as much as what a small privately owned company
quoted us, because we decided to go with a well established professional. We still had to consistently deal with the
type of annoyances we thought we were paying to avoid. It only got worse with the work crew that
completed the soffit and fascia. It
started when they showed up on the first day and had the wrong color for
everything. So it was pushed back, after
being delayed already. When the job was
finally done we had to call this crew back out because every single nail used
was left hanging out about ½?, not 1 or 2 nails, all of them. They also missed installing fascia on a bay
window. When I called they told me on
the phone that this was not part of the original work order and was an extra
charge. So we paid to have the entire
house finished with no maintenance soffit and fascia but that doesn?t include
the bay window? When I pressed them to
look it up, they found that once again I was right and it should have been done. We
found even more trash in the bushes, lawn and driveway after that job was
completed. Not small pieces, 4? x 6? chunks
of metal and 3.5? long nails in the driveway and on the sidewalk. One of their guarantees is that the site
would be cleaned up well. I can
understand a scrap here and there, but I saw garbage lying in the flower garden
and in the grass as I was pulling up in my driveway. It wasn?t something easily overlooked. The list really just goes on and on. Overall, I really question the work that was
done and live with the fear of something failing. It is the combination of all these issues that
gives me very little faith in the workmanship as a whole. We originally went with them to avoid this
headache and all we really paid for was the constant wondering as to the
quality of the workmanship. I haven?t listed all of the issues because it
does start to get a little nitpicky. The
problem is, one or two of these concerns could be taken in stride, but the list
is really never ending and I have to stop somewhere. I keep reinforcing that all these issues were
the types of things we tried to avoid by going with a larger, well established
company. In hind sight we should have gone
with the smaller, privately owned company where the individuals have a vested
interest in your satisfaction. I would
not recommend this company to anyone and have advised many coworkers and
friends against using them already.
Response from Infinity Exteriors LLC
"I do sincerely apologize for the concerns that occurred during your project. As the owner, It is ultimately my responsibility to make sure you have a good experience with us. I, along with all of the hardworking staff, have spent years building a company based on trust, knowledge, and integrity. It is my deepest regret that we were not able to deliver this on your project. We completed your project over a year ago now and since then we have added a few safeguards to prevent this from happening again. The foreman now come to the job with a more detailed Scope of Work and a copy of the contract to eliminate any confusion. They also now compare the work order to the delivery manifest to insure all the correct products are delivered and installed. Along with that, all siding and trim projects have a system to ensure that we have no hiccups from when you sign your contract to the end of your project. I cannot apologize enough for the mess that was left and the miss-communication with the work order and the crew. Jake personally did a walk through to address the issues and took several pictures and put these through to our production manager/owner of Infinity where a service technician was sent out to meet the customer and resolve the problem with the deck and the roof. The foreman of the soffit and fascia crew was also sent out to address the concerns and to clean up the mess that was left. We have detailed records of all communication and contacted the homeowner to make sure everything was handled and received no response. Once viewing this post one year after the project, Infinity attempted to contact the homeowner several more times as we had no idea that they were so unsatisfied. We wanted to see if there was anything else we could do to make things right. There is one point that I would like to clear up. We are a family owned and operated business and not some giant corporation. I started this business 15 years ago by handing out fliers in my neighborhood with no money and no help. My wife runs our books and while we no longer operate the business out of our home that does not mean we don't care about EVERY customer that hires us!"
Licensing
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FAQ
Infinity Exteriors LLC is currently rated 4.3 overall out of 5.
Infinity Exteriors LLC accepts the following forms of payment: CreditCard
Yes, Infinity Exteriors LLC offers free project estimates.
No, Infinity Exteriors LLC does not offer eco-friendly accreditations.
No, Infinity Exteriors LLC does not offer a senior discount.
Yes, Infinity Exteriors LLC offers emergency services.
Yes, Infinity Exteriors LLC offers warranties.