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Geek Squad - Best Buy

Appliance Sale, Computer Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
100%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-2 of 2 reviews
Kathryn K.
Oct 2008
4.0
Appliance Sale
Yes, I recommend this pro
$1,100
I researched many local appliance sales and Best Buy had the model with the features I wanted. I was able to negotiate 10% off the asking price of a boxed fridge (possibly because one of their rivals was having a 10% off sale that week), but not anything extra off the already-lowered floor model price. They would not negotiate on the extended warranty fee, which was ridiculously high ($250).

Nathaniel B.
May 2008
4.0
Computer Repair
Yes, I recommend this pro
$60
I took the computer into the store and described the problem. They charged me for a diagnostic (about $60) and said it would be a couple of days before they could get to mine. Two days later I got a call saying they were done. Apparently all the hardware checked out and they made some system tweaks and it was working. When I got the computer back home and started it up, it continued to freeze repeatedly. So I took it back and they continued working on it. Thankfully, they were very courteous and professional about having to work on my computer again, and the additional work was covered under the original charge. Several days later I got my computer back after they made some more tweaks to the BIOS and... it's sort of working now. I still have no sound after the computer's been on a few minutes (one of the issues I originally reported) and it sometimes doesn't boot up correctly the first time. I'll probably take it back there again and have them keep at it since it's not costing me more money at least... As a software developer I fully understand that these things can be really hard to diagnose sometimes, but they could stand to do better at knowing whether the problem's actually fixed.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.