DAVE JONES PLUMBING & HEATING INC
About us
Dave Jones, Inc. is a full service mechanical contractor, providing Plumbing, Heating, Cooling, and Fire Sprinkling installations in both residential and commercial settings
Business highlights
Services we offer
& COMMERCIAL ACTIVITY. Solar Hot water. Geothermal technology., AIR CLEANERS, AIR CONDITIONERS, BOILERS, FIRE PROTECTION, FURNANCES, GARBAGE DISPOSALS, HEATING, HUMIDIFERS, PERC TEST, PLUMBING, RADIANT IN-FLOOR HEATING, REMODELING, SEASONAL TUNE-UPS, SEPTIC SYSTEMS, SEWER VIDEO, SOFTENERS & HEATERS, SUMP PUMPS, TANKLESS WATER HEATER, UNDERGROND BORING, WATER, WATER WELL SYSTEMS, WELL PUMPS
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 2% | ||
| 4% | ||
| 0% |
"Thank you for the review, [Member Name Removed]! We look forward to the opportunity to work for you again in the future."
They're punctual and they give you what they tell you their going to give you.
They're fine.
In cleaning out my kitchen sink line, I had the sink drain break off where it connected to the old cast iron 4 inch line in my basement. As soon as it broke, I said, "Well, I can't fix that!"
I called up Dave Jones on a Saturday. In talking with the emergency guy, we came to the conclusion it'd be better to wait until the regular work week so they could come out with all the right parts especially since the break was just limiting me from using the kitchen sink. They were able to come out that week and cut out a big chunk of the old cast iron drain line and replace it with PVC. They had to hook up the kitchen drain line, tub, and bathroom sink line to the new PVC. It took less time than they originally estimated and as a result they reduced my bill. The plumber they sent out was professional and knowledgeable and I will absolutely be using them in the future. Great experience.
"Thank you for your review!"
"Thank you for your review! We look forward to the opportunity to work with you again."
Fast forward to this fall, we had someone else come out to do a fall check up on the furnace, since he'd done a good job installing central air for us this summer and we were unhappy with Dave Jones. Long story short--he was horrified. Carbon monoxide leaking into our basement from a cut vent pipe, rust inside the new furnace from a leaky line, and a faulty installation that had completely fried the wiring in the Aprilaire. Still waiting for a warranty replacement on that.
I don't know what happened, the installation or the repair, one bad technician... but I do know a new furnace isn't supposed to cut out randomly after one year, it isn't supposed to be covered in rust, and I'm not supposed to have a completely nonfunctional, ruined $500 humidifier a couple years later. I'll avoid Dave Jones in the future.
- Contact - Troy Schaefer project manager- he was our main contact at Dave Jones. A great person and very good to work with. eg) we also had new water heater installed, had trouble in 13-14th month (out of warrantee) yet Troy got this covered at no cost to us.
- Furnace & A/C
- Make is YORK
- Equipment cost & installation
i. Furnace- $1800
ii. A/C- $2360
- Standard warranty- 1 year labor, 10 year on parts
- Purchased from Dave Jones 10 year labor extended warranty on both furnace & A/C for $405. This is transferable to another/new homeowner if needed.
I would have no problem recommending Dave Jones. They planned ahead, came on time, were professional & friendly, good clean-up and they were timely and went out of their way to fix any problem when these came up.
Contact info:
Full Name: Troy Schaefer
Company: Dave Jones Plumbing & Heating
Business Address: 2225 Kilgust Rd.
Madison, WI 53713
Business: (608) 268-7527 direct
Mobile: (608) 712-5193
Business Fax: (608) 222-8503
E-mail: [email protected]
Licensing
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