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Critter Control of Madison
Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,
About us
The first steps after invasion in your home is identifying and removing the problem animal. Critter Control of Madison specializes in this and will develop a manageable plan of defense to prevent future wildlife problems. The highly trained technicians at Critter Control will find all the entry points wildlife could access and seal those up. We also re-mediate and clean up the droppings & mess the animals have made inside your home! Our work is not complete until your home is critter-free!
Business highlights
Emergency services offered
6 years of experience
Services we offer
Animal Removal - Raccoons, Birds, Opossums, Pigeons, Skunks, Woodchucks. Chimney Caps Installed. Preventative Solutions.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.719 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-19 of 19 reviews
Robert M.
May 2020
Superb service. Highly knowledgeable and engaging service provider. Highly recommended.
Patty R.
May 2020
Fantastic! Highly recommend Cody at Critter Control of Madison. So professional and explained everything they could do to take care of the problem. Cody included photos of areas where I was having problems where critters could get into my attic. Very timely with the quote and getting the work done. Also did an inspection a few weeks later as a follow up to make sure everything looked good and checking on my satisfaction. Great company and Cody is a wonderful guy to work with!
Michael L.
May 2020
My rodent removal technician was Cody Vacha with Critter Control of Southern Wisconsin. He was professional, knowledgeable, punctual and explained the entire process from start to finish. He used a humane one way gate to allow the chipmunks to leave my home prior to sealing up the entryways and potential entryways with metal and industrial foam filler. I would definitely recommend Cody and Critter Control for your rodent control needs!
Linda S.
Apr 2020
Cody went above and beyond in helping solve the problem. Found and sealed all entry ways, came and emptied traps and was just generally very professional and friendly. Felt at ease with him and confident in his ability to help. He did an excellent job and if needed, I would definitely hire again,
Judith S.
Apr 2020
Cody was extremely professional and very knowledgeable about his work! He took the time to answer all my questions and educate me about raccoon behavior and what to expect while trying to entice her to leave my attic. ( with her babies!) It took several visits to complete the task ( which is typical) and he then returned to fix the roof so we will not have this problem again. It was a pricey unexpected expense but it was worth it! We discovered the raccoon in the attic before she had time to do any damage to our home which could have cost much more . I highly recommend Cody’s services, should you need them!
Ann F.
Apr 2020
They did a nice, neat job. On time.
Pam P.
Mar 2020
Critter Control and Cody were great to work with. Very professional, efficient, and the repairs were exactly as Cody explained to us. Great experience.
Alta C.
Dec 2019
My tenant spotted one dead mouse in the basement laundry room before leaving on vacation. I was living halfway around the country. House was uninhabited and locked up for a month. Cody, from critter control.com was incredibly responsive by phone and email, provided updates regularly, and got the job done promptly despite the intervening holidays, and it was all without having to fly home to supervise or to delay job until tenant returned. I’m relieved and pleased. Cody made it painless on my end.
Kelly K.
Dec 2019
Day one the woodpecker was removed! Thank you!
Tom T.
Dec 2019
Cody and his team were thorough and professional through the entire experience. They explained all of the steps they were taking and laid out good options to proceed and steps to take long term to avoid issues in the future.
Beverly T.
Dec 2019
Work was completed in a timely manner, as well as, professional. Cody and Chase did as excellent job and followed up to endure we no longer had an issue. Thumbs up to Body and Chase!
Cassie V.
Dec 2019
Cody and his team were prompt in responding to our call and have attention to the product until the last mouse was caught. They followed up after to discuss strategies for prevention. We haven't seen a mouse since.
Hope R.
Dec 2019
Cody was very professional and quick to get back to me. Called before the initial visit to let me know when he would be arriving. Took pictures and explained what he was seeing (which was what I suspected, a critter getting access to the attic). Gave me options of what they could do and let me decide and what worked for my budget. Two follow up visits were needed and I got a call the day before each one letting me know when they would be arriving. Both times the employee was super nice and took care of things pretty quickly. I like how things look and so far no raccoon has made an appearance again! I would recommend them to others and use their services again should a new issue happen.
Response from Critter Control of Madison
"Thank you for the A review and kind words regarding Cody. He and his team are one of our best and I appreciate the positive feedback and am thrilled he could help you with your critter issue. Thank you for choosing Critter Control. I really appreciate your business and do [Member Name Removed] you will not need to call us again, but if you do, we will be here to help. Best wishes."
Jennifer V.
Dec 2019
Great! Cody has been wonderful to work with, very professional and always responsive. He explained everything clearly through the process and I never felt like I wasn't aware of exactly what was happening. Don't want more pests but if it happens, I'm calling Cody at Critter Control! Great people to work with.
Response from Critter Control of Madison
"Thank you for the A review and kind words about Cody and his professionalism. Exceptional communication with our customers and A Grade service is what we strive for and it is always nice when a customer takes the time to leave a review and feedback. I am thrilled Cody was able to help you and I do so appreciate your business."
Julie W.
Dec 2019
Very well! Cody was very friendly and polite. He returned my phone calls promptly and was so professional. They did a good job getting rid of my mouse problem and I would definitely hire them again'
Response from Critter Control of Madison
"Thank you for taking the time to leave us an A review. I am so happy to hear Cody did a great job for you. He and his team are one of our best for sure. Thank you for your business."
Evan S.
Dec 2019
We put our trust in Cody, and Critter Control, to get the bats out of our attic. Once work began things unraveled. They crew repeatedly—as in 4-5 times—showed up without any notice to work at our house. Cody lied and said he had emailed, and then came up with an excuse about not actually sending the email. “Do you think Critter Control will show up today” became a household joke. After the initial work was completed we noticed that some roof vent covers were installed by simply screwing through the shingles on our very new roof. I pointed out to Cody that perforating an asphalt shingle violates every basic principle of roofing. Cody’s response was simply “this is how we do it”. I consulted with several roofing professionals and the manufacturer of our shingles. Everyone said that this was very poor practice and would void the warranty on the shingles. Here is an important lesson about Critter Control: it is not a local business! My concerns had to be elevated to several levels of their corporate ladder before someone at the top of the ladder, who we haven’t met, doesn’t even live in Madison, and has no knowledge of the project made the decision that this would be left the way it was. So now we are responsible for paying hundreds of dollars to have a roofer repair their poor workmanship. To make matters worse, we still have bats in our attic! A quick inspection of their work to exclude the bats found multiple obvious entry points that hadn’t been properly sealed. In the end, we have dozens of holes in our roof, still have bats in the attic, and are out $600. Look elsewhere to find a qualified, skilled, local professional to help you. Critter control is a sales-forward, low-skill, corporate franchise.
Response from Critter Control of Madison
"I am the franchise manager for all of Wisconsin; I live locally and have spoken to Cody about your review. Cody is one of our best and most trusted employees and has been with us since purchasing the franchise. He has over 50 five star reviews this year alone on Google, so your comments are not consistent with the many other customers who have commented on the exceptional work that he has done for them. Given that, I wanted to take this opportunity to respond and address some of your comments, because you gave a very inaccurate image of Cody and our team. It is true that Critter Control is a national franchise that comes with many benefits to you as a customer. Even though we are a national company similar to Orkin, McDonalds, UPS Store, Allstate, etc....we employ locally, support each of our local communities, and are proud to do so. Cody lives local, our technicians are local and I have lived here most of my life. I do not understand why you think otherwise, as it is not accurate. Also, it is a Critter Control policy to install all products used to exclude and remediate critters and critter damage according to manufacturer's recommendations. This is yet another benefit and assurance to you as our customer and is also why we can offer the warranties on work we offer. I thought I explained that to you with the video and other information I shared at your request? So again, I do not understand your comments. I am genuinely upset and take it upon myself that we could not exceed your expectations, for that I apologize. However, I do hope this response will help other Angie's List customers who read your review understand better, and trust instead, the 4.9 STAR rating we do have on Google in OUR community and I do hope other Angie List customers will be willing to post an A rating for us so your comments do not prevent other Angie's List customers from receiving the professional, exceptional service we pride ourselves in."
Andrea P.
Nov 2019
Great company. Cody and Chase did a very professional job of explaining services, being thorough with every step that they did. Always in close contact with me and always courteous and polite. I would definitely use them again and recommend.
Janice S.
Nov 2019
This company was informative on the initial phone contact & throughout the entire process. Cody was our project manager and kept in touch weekly as we pondered what to do, waited for insurance, and proceeded with the work. Scheduling was efficient & work was done as promised. We feel confident they knew what they were doing & cared about fixing the problem areas so there would be no further animal entry. Very professional.
Response from Critter Control of Madison
"Thank you for the A review and feedback. I am glad Cody did a good job for you and was able to help with your problem. We appreciate you business."
Caryl T.
Oct 2019
Codi and the crew were pleasant, professional, and thorough. They were also informative and reassuring. I wouldn't hesitate to call on them again for any pest control issues.
Response from Critter Control of Madison
"I am glad Cody was able to help and met your expectations. We strive for A reviews and appreciate your taking the time to post and give us feedback. Cody is one of our best for sure. Thank you for the business and kind words."
Licensing
State Contractor License Requirements
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FAQ
Critter Control of Madison is currently rated 4.7 overall out of 5.
Critter Control of Madison accepts the following forms of payment: CreditCard
No, Critter Control of Madison does not offer free project estimates.
No, Critter Control of Madison does not offer eco-friendly accreditations.
No, Critter Control of Madison does not offer a senior discount.
Yes, Critter Control of Madison offers emergency services.
No, Critter Control of Madison does not offer warranties.