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Computer Concepts

Computer Repair, Computer Sales, Computer Training

About us

Founded in 2006, we are a small computer repair business located in Madison, WI. We fix laptop and desktop computers, macs and pcs. Bring your computer to us or call 608-513-9300 to schedule a home visit.

Business highlights

19 years of trusted experience

Services we offer

SPYWARE, VIRUSES, SLOW COMPUTERS, DATA RECOVERY, INTERNET PROBLEMS, ERROR MESSAGES, HARDWARE FAILURE, WINDOWS PROBLEMS, E-MAIL PROBLEMS, HARDWARE UPGRADES, PERSONAL TRAINING, WINDOWS INSTALLATIONS, WEBSITE DESIGN/HOSTING.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Joe H.
05/2011
5.0
computer repair
  + -1 more
Spoke with owner who was very knowledgeable and courteous. He was unable to help me with my problem but I was very impressed with the fact that he readily admitted this instead of wasting both of our times trying to do something he didn't have experience in. Based on my encounter I will definitely be going to computer concepts for future computer needs.
Description of Work: Spoke with owner who was very knowledgeable and courteous. He was unable to help me with my problem but I was very impressed with the fact that he readily admitted this instead of wasting both of our times trying to do something he didn't have experience in. Based on my encounter I will definitely be going to computer concepts for future computer needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert K.
04/2011
5.0
computer repair, computer sales
  + 0 more
Rick built a custom computer for us that met our needs. He came to our home and was very efficient in transfering the files and information, including reinstalling programs we use on the new computer. He was very proffesional, kind, and economical. We will call upon him anytime we need help with our computer needs.
Description of Work: Built new computer. Installed, transfered files from old computer, set up, and training on use of Windows 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Jeff C.
04/2010
5.0
computer repair, computer training, computer sales
  + 1 more
Rick is extremely knowledgeable, personable, trustworthy, and I would highly recommend him. Actually, I do recommend him often and my friends and family are very pleased with his work. I wouldn't trust my financial and personal data with anyone else.
Description of Work: Rick provided us with options to purchase a new laptop for our specific needs as well as upgraded our PC with new software, refurbished two of our old PC's to make them run faster and put together a wireless network so we could use the various equipment througout our two home offices and fun room. We've been working with Rick for over 5 years now. He has set up our business websites, provided us with exceptional customer service, is always prompt, and isn't afriad to do house calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

KEN S.
06/2007
5.0
computer repair
  + -1 more
Excellent. He came promptly and at specified times and was thorough in discussing the operation. I was very favorably impressed and recommend him highly.
Description of Work: Initially, cleaned up files on old computer, indicating it might be a temporary fix which turned out to be the case. Subsequently bought a "new" used computer from him. He transferred everything essential from my old computer to the new one which has been working fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

    Contact information

    1360 Regent Street #250, Madison, WI 53715

    http://www.madisoncomputerhelp.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Computer Concepts is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Computer Concepts accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Computer Concepts offers free project estimates.
    Yes, Computer Concepts offers eco-friendly accreditations.
    Yes, Computer Concepts offers a 15% senior discount.
    No, Computer Concepts does not offer emergency services.
    Yes, Computer Concepts offers warranties.
    Computer Concepts offers the following services: SPYWARE, VIRUSES, SLOW COMPUTERS, DATA RECOVERY, INTERNET PROBLEMS, ERROR MESSAGES, HARDWARE FAILURE, WINDOWS PROBLEMS, E-MAIL PROBLEMS, HARDWARE UPGRADES, PERSONAL TRAINING, WINDOWS INSTALLATIONS, WEBSITE DESIGN/HOSTING.

    Contact information

    1360 Regent Street #250, Madison, WI 53715

    http://www.madisoncomputerhelp.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM