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Community PC LLC
Telephone System Service, Computer Network or Wiring Install or Repair, TV or Home Theater Accessory Service,
About us
Community PC is an onsite and remote computer repair service offering the home user and small business owner the same level of professional and affordable care bit businesses have long been accustomed to. We offer the full range of hardware / software / networking services for PC, Mac, Android and iOS devices. Our remote repair and maintenance services are second to none and the connection uses the same level of security as ATM's do. If your device can connect to the internet, we can work on it remotely. Our monthly checkups are very popular. For as little as $167 a year you can have a trained and trusted technician connect remotely once a month. He will run secondary scans for viruses and malware, check log files for errors and do all OS updates as well as for major Microsoft, Adobe, and Oracle software. He will also check for disk fragmentation which can slow a computer down and take corrective action. We also provide a range of services designed especially for seniors and the disabled who have problems using modern tech, but still want to connect with the world around them. These include training sessions, easy to use hardware and software, and even a computerless email system for those who find any kind of computer too much to handle.
Business highlights
19 years of experience
Services we offer
Digital Imaging, Format & Reload, Hardware Repairs, Internet Security, Monthly remote checkups, Networking, Os Upgrade & Reinstall, Printer Installation & Configuration, Recover Lost Data, Software Issues, Training
Accepted Payment Methods
- CreditCard
Reviews
4.754 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 11% | ||
| 6% | ||
| 0% | ||
| 2% |
Showing 1-25 of 54 reviews
Colleen S.
Jul 2018
EXCELLENT I could not have asked for more. Dave is excellent! I am an older person and am very leery about IT issue, bottom line trust was a real issue. Those fears were allied with Dave. His responsiveness, professionalism and knowledge are unsurpassed. He goes above and beyond to not only fix problems but also keeps you updated should it take time to remedy the problem. I could not ask for a better IT guy. Am definitely going to do business with him on a continuing basis.
Valerie B.
May 2018
The service was good.
Valerie B.
May 2018
The service is good and I have used them regularly ever since.
Diane D.
May 2017
The part was delayed and Dave kept me posted and worked to resolve the problem. He did a great job on the repair. Computer is running smoothly and quietly. He went out of his way to be fair with billing. I would recommend him and certainly call him with any future computer issues.
Response from Community PC LLC
"Thanks [Member Name Removed]. You had said all this to me before, but it's great to see it on Angie's List."
Kathy H.
Feb 2017
He has a good way of explaining things to folks who are not tech savvy. He was not able to resolve my issue; however, this was not is fault, it was an issue with my internet service provider.
AMIT M.
Oct 2016
The individual from Community PC that I worked with was a thorough professional, totally committed and persistent (well beyond the time I had paid for) to curing all ailments of my LT - and it had quite a few, courtesy the 'free W10 upgrade'. It had to be restored back to W7, the hard disk was wasted, the various HW and SW drivers were wasted, Office 2010 Professional had to be reinstalled, 2 of the USB ports would not work - to name a few. This gentleman kept at it relentlessly and tenaciously till all issues got resolved, including the 2 out-of-commission USB ports. I am very pleased by their professionalism and dedication. On a scale of 1 - 5 stars, I will happily give a 6!!
Joanne G.
Oct 2016
As usual it went good. I've been dealing with Community PC for several years now and I have never had any complaints. He's polite and prompt and really knows what he's doing.
For some reason my internet and my email wouldn't do anything. But everybody said I was still connected. Dave was able to connect to my computer from his shop and fixed the problem. Apparently I had some malware and several old versions of AOL installed and nothing would work.
It took about two hours, but I just did my chores while he worked so it was painless.
For some reason my internet and my email wouldn't do anything. But everybody said I was still connected. Dave was able to connect to my computer from his shop and fixed the problem. Apparently I had some malware and several old versions of AOL installed and nothing would work.
It took about two hours, but I just did my chores while he worked so it was painless.
Linda B.
Sep 2016
It has always gone extremely well. All calls are answered almost immediately and service calls that have been needed in home have always been arranged at convenient times for us. Any problems we have had with our computer have always been well taken care of by this service and in that we have a fairly old computer system that says a lot for Community PC LLC. Never has this service not been able to fix a problem we have had!
Michael A.
Apr 2016
unknown
Ann S.
Aug 2015
He showed up promptly. He took my pc after doing some tests and returned it within a week as good as new.
Response from Community PC LLC
"Thanks [removed member's name]... I'm so glad everything is going well. I need to get in touch with you soon to schedule your monthly remote checkups. Talk to you then... Dave"
Shari G.
Jul 2015
it was fine.
Henrietta B.
Jul 2015
unknown
Anne D.
Jul 2015
Excellent and honest service and very informative. Such a good value I signed up for monthly remote maintenance.
Response from Community PC LLC
"Thanks [Member name removed]. I feel like I have a new friend."
Mona N.
Jun 2015
My computer was extremely slow, so I purchased the 2 hours computer service for $99. After changing the configuration to make it more efficient and checking for viruses, Dave recommended fully reconfiguring the computer for an extra $60. I accepted and he took it to his house to complete the work. When he returned, my computer was like new, and super efficient! I am very satisfied with the work performed and with Dave's professionalism. He listened to my concerns, tried to understand how I used my computer, and gave me advices based on my needs. I will definitely use his services again and strongly recommend him!
Kirsten H.
Jun 2015
Dave made an additional trip to get my devices (printer, wireless connection, hard drive) communicating with each other. I appreciated the extra effort.
Response from Community PC LLC
"Thanks, [Member Name Removed]. I'm happy we finally got everything working all at once. An extra trip is no problem if that's what it takes. Enjoy your working technology... for a change."
Karen J.
Apr 2015
unknown
Karen K.
Apr 2015
unknown
Response from Community PC LLC
"Hi (member name removed): I'm not sure how you got the feeling that I couldn't help you. I thought we had a good session and that I left no questions for you. While it is true that I have less experience with MAC than with PC's I am not what you could call inexperienced at all. I have also just hired a tech person who has an Apple certification, so if nothing else I could have him contact you as well. Sorry you didn't have the experience you wanted."
Bette H.
Apr 2015
unknown
Response from Community PC LLC
"Thanks [removed member name]: Your list seemed long at first. I'm so glad we got through it all before your pre-paid time was up. We always take as little time as possible so as to save the client's money, but this one was perfect to the minute! I look forward to helping again in the future if you need it."
Myrna W.
Mar 2015
I had an Apple computer and I felt the technician was more versed with a PC. I felt some of my questions did not get answered.
Response from Community PC LLC
"I'm sorry you didn't get some of your questions answered. I'll give you a call and see what we can arrange."
THOMAS R.
Mar 2015
The individual was a nice guy; I liked him. The only problem was that it didn’t eliminate my problems. The work turned out okay, but the problem that existed continued to exist. It's probably my fault; I haven't called him back. He said that I should call him back if the problem still exists. My interaction was good.
Response from Community PC LLC
"Hi [removed members name]: I'll call you tomorrow to set up a time for me to come back out. I'm sorry we didn't get the problem fixed, but we'll certainly look again at no charge to you. Dave"
Louise J.
Feb 2015
Everything went well and I would definitely use him again and he has my recommendation.
Response from Community PC LLC
"Thanks [removed member name]. It's been a real pleasure working with you and your husband over the past year or so. The best part of what I do is meeting people like you."
Robert N.
Feb 2015
The problem was solved rather quickly. Dave showed me what had gone wrong and how I could avoid having it happen in the future. He walked me through the process and only after I assured him that I could handle it from there, he left. After he was gone, I did what he had told me only to find that yet another problem, which we both thought had been fixed, resurfaced. I called and he accessed my computer remotely, spending a good bit of time in the process. This was eventually solved - a small startup command was duplicated somehow which caused the computer to freeze up at startup. Despite the additional time spent, he didn't charge me anything for his time. This was true customer service and a demonstates a real committment to satisfaction. I would highly recommend Dave to anyone with any type of computer malfunction. His positive ratings on Angie's List, where I found him to begin with, are well-deserved.
Response from Community PC LLC
"Thanks [Member name removed]. It was good to meet you. I hope we can be of service to you in the future."
Trish M.
Feb 2015
It was fine and that was my first time. I got a discount anyway and he was able to do what he was supposed to do. I think he seems to know what he was doing and was able to help me solve the problem so I think we may do it again. He didn't come actually to our house. There's nothing unprofessional about it.
Joseph L.
Jan 2015
The service turned out fine. The actual service was probably 10 days after I purchased the Big Deal because it had to be ordered first. The cost was quite a bit more than the $59 Big Deal purchase price. The Big Deal was just part of the purchase. It was quite an extensive installation. For time, materials, and software, I believe my whole bill came up to approximately $425. The technician was a very personable individual and highly skilled.
Response from Community PC LLC
"Thanks. I really enjoyed working with you and I hope you'll call me again if you have more issues."
George P.
Dec 2014
Worked well.Intend to call back to 1. Set up home network and 2. Set up 4 desktops on network.
Response from Community PC LLC
"Thanks [member]. I'm glad we got all four of your computers are humming along now."
Licensing
State Contractor License Requirements
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FAQ
Community PC LLC is currently rated 4.7 overall out of 5.
Community PC LLC accepts the following forms of payment: CreditCard
No, Community PC LLC does not offer free project estimates.
No, Community PC LLC does not offer eco-friendly accreditations.
No, Community PC LLC does not offer a senior discount.
No, Community PC LLC does not offer emergency services.
No, Community PC LLC does not offer warranties.