CLIFF'S CUSTOM CONCRETE
About us
Free Estimates, Insured & Bonded, References Available, Owner of every job
Business highlights
21 years of experience
Services we offer
Drive-ways, additions/foundations, approaches, basement floors, bobcat work, concrete removal, garage floors, patios, sidewalks, stoops
Amenities
Free Estimates
Yes
Reviews
4.932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 1-25 of 32 reviews
Anne T.
Apr 2017
He is excellent, professional, meticulous and goes above and beyond. He is courteous, reliable, and he and his wife are very nice and helpful. I can't say enough about them. I would highly recommend them.
Randy K.
Aug 2016
It went great. I loved them. I am looking to have them come out for another job. They were very responsive. He had great ideas. He had a great ideas on how to do it as well as how to save money.
Cheryl S.
Jun 2016
unknown
Char H.
Apr 2016
Cliff's Custom Concrete ripped out the cracked concrete pad in front of our garage door and front steps. The former owner of our house claimed he had this area fixed twice before and when Cliff's crew ripped out the old, we could see why. There weren't enough expansion joints to begin with and there was not a speck of rebar or any kind of reinforcement!!!
I LOVE our new concrete. Cliff gave us what I felt was a very reasonable estimate, showed up when they said they would, showed me why the old concrete cracked and poured new WITH rebar and several expansion joints. I had no idea it would be this attractive and wish I had done this five years ago!
I LOVE our new concrete. Cliff gave us what I felt was a very reasonable estimate, showed up when they said they would, showed me why the old concrete cracked and poured new WITH rebar and several expansion joints. I had no idea it would be this attractive and wish I had done this five years ago!
Sherry R.
Feb 2016
.
Jeff P.
Oct 2015
I was impressed with Cliff and his crew. They did a fantastic job and his quote was half that of another bidder...
John E.
Jul 2015
When I bought my house, it was obvious that there was some settling occurring under the concrete driveway slabs immediately adjacent to the garage. The settling caused the slabs to crack and break basically disallowing any mud jacking measures to be employed. I called numerous contracts in March to come out and quote me the price and discuss the specifics like concrete depth and materials used with Cliff being one of said contractors.
Cliff's quote came in the lowest, and while that was nice, it was not the deciding factor in my decision. Rather, during our discussion, he described the process and materials he'd be using to perform the work, which is more than I can say occurred with the other contractors. The downside of going with Cliff was that he was pretty booked (which I've found to be the case with many concrete contractors), so my job wasn't scheduled until 3 months out. I wasn't in a time crunch, so this wasn't a concern for me, but if this is something that is important for you, just take note to plan ahead properly.
When Cliff and crew came to remove and subsequently replace the concrete, it was all done as he described. Everyone was very helpful in answering all of my questions and the new concrete looks great. From my estimates the concrete ranged in thickness from 4.5 - 6 inches in depth, which was within the specs provided. At this stage, everything is cured and looks great.
Overall I was very happy with the services rendered. As I said Cliff seemed to be the most knowledgeable of the work being done (probably because he was also involved with most of the work itself), and he also came in the cheapest. If I have any future concrete work to perform, I will definitely be giving Cliff a call.
Cliff's quote came in the lowest, and while that was nice, it was not the deciding factor in my decision. Rather, during our discussion, he described the process and materials he'd be using to perform the work, which is more than I can say occurred with the other contractors. The downside of going with Cliff was that he was pretty booked (which I've found to be the case with many concrete contractors), so my job wasn't scheduled until 3 months out. I wasn't in a time crunch, so this wasn't a concern for me, but if this is something that is important for you, just take note to plan ahead properly.
When Cliff and crew came to remove and subsequently replace the concrete, it was all done as he described. Everyone was very helpful in answering all of my questions and the new concrete looks great. From my estimates the concrete ranged in thickness from 4.5 - 6 inches in depth, which was within the specs provided. At this stage, everything is cured and looks great.
Overall I was very happy with the services rendered. As I said Cliff seemed to be the most knowledgeable of the work being done (probably because he was also involved with most of the work itself), and he also came in the cheapest. If I have any future concrete work to perform, I will definitely be giving Cliff a call.
Karen C.
Jul 2015
Lisa was very helpful and informative throughout the process. The crew was prompt and efficient. The new cement looks great and we're very pleased with the job.
Jeff G.
Jul 2015
His crew did excellent work. Scheduling was a cinch and he arrived when expected.
Jacob F.
Jul 2015
Roughly 2/3 of our concrete driveway had cracks and needed to be replaced. Cliff was very responsive in providing a quote and offered a very reasonable price. He was also very flexible in scheduling the work - they got us on the books quickly, then rescheduled at our request without complaint, then stayed in touch to offer earlier dates as they finished other jobs. They were very responsive and courteous to our needs.
The work itself was completed promptly and looks great. Cliff answered all of our questions and treated us with great respect while at our property. He also provides detailed instructions how to maintain the concrete, particularly during the first month and the first winter.
Connie S.
May 2015
unknown
Richard B.
May 2015
unknown
Travis F.
Apr 2015
unknown
Paulanne C.
Mar 2015
unknown
E M.
Dec 2014
Extremely difficult access... very steep bank. Actually, down-right dangerous conditions.
I really can't say enough about Cliff's expertise and willingness to take on this project.
It was stressful for me as a home owner because they were pumping 6 tons of concrete
down a steep bank almost 180ft.
My GC oversaw the work as we were under strict code guidelines. He, too, was very impressed with Cliff
and told me that Cliff will be his go-to guy for any concrete projects that he has in the future.
I should mention that Cliff did a garage floor and driveway for me just a couple of months earlier
and that went so well that I recommended to my GC that he contact Cliff.
I could go on but, I think you get the idea.
I really can't say enough about Cliff's expertise and willingness to take on this project.
It was stressful for me as a home owner because they were pumping 6 tons of concrete
down a steep bank almost 180ft.
My GC oversaw the work as we were under strict code guidelines. He, too, was very impressed with Cliff
and told me that Cliff will be his go-to guy for any concrete projects that he has in the future.
I should mention that Cliff did a garage floor and driveway for me just a couple of months earlier
and that went so well that I recommended to my GC that he contact Cliff.
I could go on but, I think you get the idea.
Carl G.
Jun 2014
WOW! Cliff and his team were great. Cliff's estimate was quick and thorough. It is very clear that Cliff knows his business as he covered issues that were not included in other estimates. Cliff's bid was very reasonable. The work was scheduled in a timely manner and performed very efficiently. The crew was courteous and thorough. This was a great experience.
Bradley S.
Jun 2014
Cliff and his crew were super nice and professional. Cliff supervised his team the whole time and not only made sure the job was well done, but that it had curb appeal and looked nice. I would definitely use them again. A great outfit and great experience.
Bonnie O.
May 2014
I got many estimates for getting a new driveway to our house. After meeting with Cliff, he explained the process they use for removal and instillation, and how they use rebar throughout the driveway to help it maintain throughout the extreme cold and heat in Madison - which isn't something everyone does. We signed the contract and they were very punctual in getting us on their schedule. Unfortunately, the winter came early and they told us we couldn't get it done until Spring. I offered to send a deposit to ensure we would get on the list for the Spring, but Lisa in the office told me that it wasn't necessary and assured me we would be one of the first on the schedule. I really respected the fact that they didn't want to sit on our money for 5 months!
As soon as the frost was getting out of the ground (or at least trying to), I got an email from Lisa telling me we were on the schedule. We were told our instillation date and she sent over the "proper care of your new driveway" form which had many helpful suggestions to keep the concrete in great shape. That was when we sent the deposit in. With rain in the forecast, Lisa and Cliff continued to keep in great contact with me about when I should expect work to begin, which only was delayed for one day.
The crew showed up exactly when I was told they would be there! Cliff went over all the details with me and even made some suggestions about what he thought would be good small additions to the project (that look amazing!!!!). And his great service didn't end there - he went over how the gutters on the house should be pitched so all the water isn't going to the downspout by the driveway to make sure it would last longer. He made sure I didn't have any further questions, went over when we can drive on it and all the other care details with me again before starting the tear out.
On day two of the install, Cliff explained to me how when he removed the front step, it was concrete poured over old concrete. So to make sure there would be no water going into the house, he added a layer of tin between the house and the newly poured concrete. That was something he didn't have to do, or even tell me about, But he took the time to explain the process and let me know what was there and how they made it 1,000 times better!
I have to say this team is amazing! I am so glad that we found them! Their work is fantastic, Cliff and his crew is great to work with, they did an amazing clean up after install and Lisa is very professional and keeps great contact with the clients.
If anyone is looking for concrete work, I would highly recommend Cliff's!
As soon as the frost was getting out of the ground (or at least trying to), I got an email from Lisa telling me we were on the schedule. We were told our instillation date and she sent over the "proper care of your new driveway" form which had many helpful suggestions to keep the concrete in great shape. That was when we sent the deposit in. With rain in the forecast, Lisa and Cliff continued to keep in great contact with me about when I should expect work to begin, which only was delayed for one day.
The crew showed up exactly when I was told they would be there! Cliff went over all the details with me and even made some suggestions about what he thought would be good small additions to the project (that look amazing!!!!). And his great service didn't end there - he went over how the gutters on the house should be pitched so all the water isn't going to the downspout by the driveway to make sure it would last longer. He made sure I didn't have any further questions, went over when we can drive on it and all the other care details with me again before starting the tear out.
On day two of the install, Cliff explained to me how when he removed the front step, it was concrete poured over old concrete. So to make sure there would be no water going into the house, he added a layer of tin between the house and the newly poured concrete. That was something he didn't have to do, or even tell me about, But he took the time to explain the process and let me know what was there and how they made it 1,000 times better!
I have to say this team is amazing! I am so glad that we found them! Their work is fantastic, Cliff and his crew is great to work with, they did an amazing clean up after install and Lisa is very professional and keeps great contact with the clients.
If anyone is looking for concrete work, I would highly recommend Cliff's!
Response from CLIFF'S CUSTOM CONCRETE
"Thanks for the awesome review [member name removed]! You were a pleasure to work with as well! Thank you for your business and enjoy your new concrete! Cliff & Lisa"
Kathy L.
Jan 2014
We are likely to contract with Cliff for work this spring.
Steven L.
May 2013
unknown
Mary F.
Feb 2013
Excellent job. Easy to work with. Punctual and friendly. Would definitely recommend Cliff to anyone needing this kind of work - he knows what he's doing!
William O.
Jan 2013
They got it done quickly and thoroughly.
Jeffrey D.
Dec 2012
Process went smoothly. I contacted several concrete companies around mid-to-late November to get a quote on the concrete work described above. Cliff was the only one to get back to me, saying he could fit my smaller project in around his larger ones, and make sure it got done before winter set in.
I did not expect the job to get done so quickly, and it was done well. Happy with the results, and even happier that it was done before winter. I'll be contacting him to do more concrete work in the spring without a doubt.
*Purposely left the cost blank, I don't like to share that info.
I did not expect the job to get done so quickly, and it was done well. Happy with the results, and even happier that it was done before winter. I'll be contacting him to do more concrete work in the spring without a doubt.
*Purposely left the cost blank, I don't like to share that info.
Kate M.
Jun 2012
(E.g. depth o+
Forrest W.
Nov 2011
It was scheduled several months in advance and they were on time. Decorative work had uneven rather than smooth curves - which was the point so disappointed in that. Could over look that but 4 months later the drive began heaving up and eventually cracked. Several drives were done in my neighborhood during the same period by other contractors and ours was only cracked one. The came back and looked at it and said it was weather and not covered by their warranty. The crack s not 14 feet long and it will need to be repaired again. I believe it was inadequate base preparation - but we'll never now. Cliff's had a good price but I will use large experienced commercial contractor in future.
Response from CLIFF'S CUSTOM CONCRETE
"Just to clarify-Cliffs Custom Concrete performed this work in September of 2008 not 2009. We first learned of the crack in the driveway after the winter of 2008, in the spring of 2009. We immediately went over there to access the issue. And yes-we did explain to them that Wisconsin winters can be hard on concrete and the freeze/thaw process can cause cracking. It is the intention that when the ground moves during this process, and the slab moves up and down, that the concrete cracks in the control joints, but this does not always happen and is totally out of our control. With that said, we did offer to replace the cracked section of concrete at no cost to them that spring of 2009 which the member failed to mention in his complaint. They decided it was not a convenient time for them to have us make the repair. Since then we had not heard from them again until August of 2011. Below is a complaint they made to the BBB on August 17, 2011 by the member that states that we offered to repair the cracked section as well as discrepancies between the two complaints. "This company installed a concrete driveway and sidewalk. Within 5 months it had a 20 foot diagonal crack. The owner said it was normal for concrete to crack in Wisconsin. He would replace the cracked area but we could not accommodate having our driveway torn up again that season. Two years later, the driveway crack has widened, other cracks have appeared and whole chunks of concrete can be lifted from cracked areas. " Cliff’s Custom Concrete poured this drive-way to spec. We excavated, placed appropriate sub base, poured a 5" driveway, placed control joints, and applied concrete sealer. We do everything in our power to make sure the concrete cracks in the control joint, but sometimes this does not happen. If they would have had us replace this cracked section that spring at no charge to them, it would not have gotten worse with moisture getting in to that crack causing more damage. If we had control of where the ground pushes up and moves placed concrete thus causing cracking, and we could control the weather elements, concrete would never need replacing. With all of this said, again, we offered to replace the cracked section at no charge to them, it was declined at that time, and we had not heard from them since 2009. We are not quite sure why they feel that this "free" fix would still be available especially when we could have prevented further damage. We feel they are trying to tarnish our reputation at this time for this lead was not even generated from Angie's List in 2008 and the whole story is not being presented honestly. We are a local business; we live here and send our kids to school in this community. We do the best we can to perform quality work at fair prices and we have many satisfied clients as you can see from other Angie’s Lists reviews. We also have a list of references available. Sincerely, Cliff & Lisa Person"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
CLIFF'S CUSTOM CONCRETE is currently rated 4.9 overall out of 5.
Yes, CLIFF'S CUSTOM CONCRETE offers free project estimates.
No, CLIFF'S CUSTOM CONCRETE does not offer eco-friendly accreditations.
No, CLIFF'S CUSTOM CONCRETE does not offer a senior discount.
No, CLIFF'S CUSTOM CONCRETE does not offer emergency services.
No, CLIFF'S CUSTOM CONCRETE does not offer warranties.