Brighter Concepts Ltd

Every step, from initial quote, to followup, to sale, to setting the appointment, to installation was excellent. We love our Solatube, our interior landing space is so much brighter!

After having 2 Solatubes installed in our living room about 3-4 yrs ago, they worked so well we decided to have one more installed in our kitchen. Everything about this install went smoothly. The technician was friendly, professional and thorough. Brighter Concepts even assisted us in working with our roofing contractor so that the removal and re-installation of existing Solatubes was done properly during roof replacement. Highly recommend both Brighter Concepts and the Solatube!

Fantastic! The installer did a great job. He was neat & tidy. I asked him to look at a solatube that was installed by someone else (builder) and fixed what they did wrong. No extra changes.

Went great. Fan is very quiet. Like the extra light in winter.

Keith arrrived on Saturday morning. Had all of his materials and tools to do the install in less time than estimated . Very pleased with product/company/installer customer service/sales Rep.

Great! The living room and kitchen in our new house were dark on the North side of the house. Frank and Ron came when promised and expertly installed two 14 inch Solatubes in the living room and one in the kitchen. Frank was extremely knowlegable and helped us determine the optimal placement of the skylights. If you have a dark room or area in your house, this is an excellent alternative to traditional skylights.

He came in and was able to figure out exactly what the issue was and was able to take care of all the outside issues. He was able to take care of it without having to replace the tube itself.

Installation was performed professionally, efficiently, and very quickly.

Boadon the installer was on time and efficient. Tube and fan installed in 2 hours. He reviewed the purchase and warranties with me. Good experience.

Actually, I had my bathroom redone with a contractor "Not Just Kitchens". They put in a solar tube with bathroom fan. I love it! The fan is extremely quiet and I don't have to use the lights as much because of all the natural light. At least not in the summer!

The bathrooms are brighter. The installation was very clean. They were here on-time and completed the work in the timeframe they indicated they would.

Liked it so much that we had one installed at our office in a room without windows. 10 years later, we've had no problems and am so glad we did it

The installation went well - I think there was a minor adjustment on one of the skylights but it was quickly taken care of.

The installation of a solartube in my master bathroom went very smoothly. The installer was very knowledgeable and polite; the amount of time it took to install was less than I expected. It works great (no longer have a black hole) in the bathroom and it nice to have sunlight in the bathroom during the day and moon light in the bathroom at night.

I couldn't find my file to verify the cost of the work. But I do remember that we felt it was very reasonable considering that the installer had to go through the roof, attic space and ceiling to install the tube. He was most professional and when he left, everything was cleaned up and but for the Solotube, there was not indication anyone had been there. We would definitely use this company again.

The installation went smooth and it looks great. It provides an awesome amount of light during the day, especially when it is very sunny. We no longer have to turn on the hallway light during the day. Sometimes I have to check to make sure the light isn't on. Excellent staff and installers. Would use them again.

They were really great. They showed on time for the work. They installed all 3 for me in just 4 hours. They told me exactly what they were going to do and advised me of our options. Per his suggestions I changed the plan to something better. I was really impressed with how well he cleaned up after himself, taking all the trash from the job with him. He was very professional and I was really satisfied with their work.

The technicians showed up on time and did an excellent job. We did have an issue with one of the skylights leaking, however they came right back and corrected the issue and it has been fine since. As long as we use the energy efficient lights in the skylight tubes in the winter, then we don't get condensation. But if we use regular bulbs, we do get the condensation. Overall, we are very happy with the skylights.

They did a good job. Everything went according to what they said would happen. They have held up over the years. It’s an investment, but I’d recommend this company. At the time, the showroom didn’t have a lot of options. They pointed out their options very well though. I felt they were really honest with their suggestions.

They’re great! I didn’t feel the price was too bad and we’ve gotten a lot of compliments on them. They installed them in a couple of hours. They guy came and did his job. He was professional and cleaned up. We don’t have any complaints.

They have held up wonderfully! They were very efficient and quick, quicker than I would have thought. I felt the price was fair, but I didn’t do a lot of checking around.

It went very well. I would definitely recommend them. They came out for the estimate after we found out about them at a trade show. No issues throughout the whole process. The price was what I anticipated and seemed fair.

I love the solar tubes! They make me happy and brighten dark areas. Each solar tube was under a $1,000. No complaints at all.

I saw the product at a home show and expressed interest. Brighter Concepts subsequently made a follow up phone call and mailed a pamphlet descripbing the product and pricing. I contacted them and set up a date -- they showed up on time and installed the product in about 1 1/2 hours, calculated the cost just as described in their pamphlet -- not surprises. I am very pleased with their service. Told me what they would do and did what they said. No surprises just a good product and a good company to work with.

Frank was prompt, competent & efficient. He explained the process of installation, did what he said he'd do, & it looks great.