
About us
Braun Painting provides interior and exterior painting services to residential and commercial customers in Madison and surrounding communities. We are a full service company offering free color consultations, product education, quality craftsmanship and excellent customer service. Braun Painting is a family-owned, Madison-based business. Our portfolio of work includes small and large-scale, interior and exterior residential and commercial spaces. Our professional staff is educated on the latest tools and products in order to fit the diverse needs of our customers. We use a number of different paint products and materials based on customer concerns, wishes, beliefs, and budgets, including low and no voc paints for use in sensitive environments. Braun Painting is a Lead-Safe Certified Firm. Licensed and insured. (Note to customers: Our 2017 exterior season is booked. We are happy to take appointments for 2018 exterior projects including whole-home repaints. Please contact us at [email protected] and we will respond within one business day.)
Business highlights
Services we offer
Interior and exterior painting services and free color consultations.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
5% | ||
9% | ||
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Mike and Jocelyn (in the office and with whom I communicated most via email) were really good to deal with. They provided me an excellent quote that was 20-30% lower than the others.
However, with that lower price came some frustration. The gentleman who was assigned to my project took a very long time to contact me to schedule the project. I was hoping to have the project finished by July 11th when I was having some patio furniture delivered from the house my parents were moving out of. Mike knew this is what I wanted but I do not think this was communicated to the person assigned to my project.
I contacted Jocelyn to inquire why I hadn't heard from the project manager to get it scheduled. She pinged him, and then he contacted me. Yes, it rained a lot in June. Yes, I understood that they were behind. But, when I met with Mike, he told me that upon me hiring his company my project could be done within 2-3 weeks, which would have easily had it done by July 11th.
Long story short, the power washing occurred on August 1. Due to more rain, the staining began on August 7.
Then I noticed that the raised garden bed had not been stained to match, so I called the project manager back to finish that part. He showed up the next day to finish it.
The reason I will probably use Braun Painting again, despite the delays and the miscommunication, is because the price was very good. Jocelyn in the office was good to work with. Mike was a pleasure to meet. The technician (a young woman) who actually did the staining was meticulous, cleaned up after herself, and did not slop stain all over the siding on my house. My deck required a second power washing due to some fat/grease residue. I fully expected to be billed more for the second power washing, but when the bill came it was for the original $950.
I met the crew on the first day and was surprised to learn that a member of the crew had just been hired and it was his first day. I stayed out of the way of the crew, but stopped by the property each night to take a look at the progress. Throughout the entire week, the property was left messy. Floors weren't covered, paint brushes had been washed in bathroom sinks/showers and therefore there was paint splatter all over the counters and mirrors (even though we had a utility sink in the basement). There was a large stain on the carpet (I didn't worry about this much because I was getting the carpet replaced) which speaks to the lack of cleanliness of the crew.
Overall I was disappointed with the quality of this work. Wall/Ceiling lines were uneven, there was overpaint on outlets, ceiling light fixtures, ceiling fans and wood baseboards, and there was paint splatter on the wood floors, kitchen countertops, and in the bathrooms. The work was sloppy.
I met with Mike at the end of the project to discuss some touch-ups that I felt were necessary. Mike thought that the crew had done a "darn good job" yet I was not pleased. Mike was good to his word and visited the property two different days to complete the touchups that I requested. Yet even after seeing his touchups, I was not completely satisfied. I quickly realized that his standards were different than mine, so I let it go.
I really did enjoy working with Mike, but he is rarely at the job-site and therefore you rely on the crew. The crew changed almost daily and even included someone who was brand new. If I could do it again, I would have chosen a different painting company. I would prefer a company that has standards higher than mine, paints clean walls with clean lines and one that tidies up the property at the end of the job so I don't need to spend days scrubbing floors, tile, sinks and toilets.
I like Mike but I would not use Braun Painting again nor would I recommend this company.
The crews that were there were very professional and always cleaned up after themselves. They took time to ensure that none of the woodworking was destroyed and even removed the heat and air return vents (Many times you find painters that do not take that step). The work was done on time and we greatly appreciated it.
Licensing
State Contractor License Requirements
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