Vogel Chevrolet

I can't recommend the people at Vogel in Kiel highly enough.  The insurance company only required me to get one estimate, and my first choice was to go to my Hyundai dealer in Sheboygan, where I get my oil changes and other maintenance. They gave me an estimate that seemed quite high, and they didn't have a loaner vehicle available for me to use to get to work.  
I decided to call Vogel, which I'd used in the past for other vehicles, and they immediately put me at ease. They made me feel important, and taken care of right from the start. 
After asking me a few questions, Gene - the service person I worked with - told me over the phone that he was concerned about my safety in my present vehicle, because the collision with the truck had crushed my headlight.  "We'll get you a loaner, so that I can look at that headlight. Whatever else is wrong with your car, we can at least fix up that headlight for now."   This was even before I agreed to give them my business.
I drove to Vogel, and they gave me the keys to a brand new Chevy Impala (far nicer than my own car). They said I could use it for the next few days while they took a good look at my car and developed an estimate for the repairs.   It didn't matter that I'd need to drive their car to work and back (120 mile round trip) every day. Just return it with the same amount of gas.  It took them almost a week to get me the estimate (it's a busy place).  I didn't mind because I was having fun driving that Impala.  
When I got my insurance company's approval (Vogel's estimate was about $300 lower than my dealer's), Vogel couldn't fit me in to actually do the repairs on my car for another three weeks.  This meant I had to drive my bashed in vehicle for a little longer.  But what Vogel had done while examining my car was make it safe and presentable. They fixed the headlight and punched out the worst of the dents.  They had also washed off all the mud and salt from Wisconsin's horrible winter highways. 
They loaned me another nice Impala while they did the repairs, which cost about $3,500.  When I got my little Elantra back, I was thrilled.  It was gorgeous. Like new.  It looked better than it had before the accident.   Both the outside and inside (which they must have vacuumed) looked immaculate.   They gave me a little handout for taking care of the new paint job. Don't go through any car washes for a month or so, etc.  
I have fallen in love with my car all over again, and I owe this to Vogel's great work.  They sure know what they are doing when it comes to auto body work.   They also know how to provide great customer service. They made me feel valuable.  My dealer, a much larger shop, could take a few lessons from this locally owned shop in Kiel.