Wolf Brothers Cleaning & Restoration
About us
Family owned & operated.
Business highlights
Emergency services offered
14 years of experience
Services we offer
Carpet, area rugs, fire, leather & drapes cleaning, mold, odor neutralization & mattresses restoration., smoke, tile, upholstery, water damage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.915 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
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7% | ||
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Showing 1-15 of 15 reviews
Erica H.
May 2018
Best customer service I've received in a long time. Will definitely use again.
Jose R.
Jun 2017
Curt was very nice and was willing to work with the time and price. Felt comfortable leaving him at my place while he did the job. The carpet was cleaned better than I had expected, smelled good. I was surprised by the quality of the job his team did. I will definitely call him again.
Helen N.
May 2017
Kurt was extremely helpful, and went above and beyond what was needed. It was a small area so he charged me the minimum for the carpet ($125), but then added stain protection, etc. for free. The furniture (oversized, $235) looks great! I had elderly cats, and he was able to clean stains and get rid of all the cat hair as well. I recommend Wolfs Brothers, and will use them again.
Debra R.
Mar 2016
unknown
Sean W.
Sep 2015
unknown
Hugh G.
Jul 2015
Overpriced and Sloppy
The carpets in our house were potentially contaminated and we planned to install hardwood floors. We were quoted $350 by both a handyman and a carpet store, but Curt Wolf persuaded me that the workers should be wear tyveck suits and be protected.
They started with tyveck suits rubber boots and gloves, but did not even wear particle masks. When their tyveck suits tore at the seams, they just kept working. Three men spent 2 hours removing the carpet and most of the padding, leaving many scraps od padding and all the padding staples and tackless strips behind. When I pointed out that they were charging $167 per man hour, Curt said his guys work harder than regular men and are therefore worth every penny. They did work hard, but who doesn't these days?
I am now paying my flooring installer hundreds more to remove the remaining padding staples and tackless strips before they can install hardwood floors.
The carpets in our house were potentially contaminated and we planned to install hardwood floors. We were quoted $350 by both a handyman and a carpet store, but Curt Wolf persuaded me that the workers should be wear tyveck suits and be protected.
They started with tyveck suits rubber boots and gloves, but did not even wear particle masks. When their tyveck suits tore at the seams, they just kept working. Three men spent 2 hours removing the carpet and most of the padding, leaving many scraps od padding and all the padding staples and tackless strips behind. When I pointed out that they were charging $167 per man hour, Curt said his guys work harder than regular men and are therefore worth every penny. They did work hard, but who doesn't these days?
I am now paying my flooring installer hundreds more to remove the remaining padding staples and tackless strips before they can install hardwood floors.
Response from Wolf Brothers Cleaning & Restoration
"The customer had an agreement with Wolf Brothers Cleaning & Restoration that we would remove ONLY the carpet and pad from the second floor of his home for $1000.00 because of the infestation in his home. Why would he hire us for our price if the handyman that he knows would've done it for $350.00? The customer was frustrated because we would not remove tack strips for free. I explained it would be an additional cost if we remove the tack strips and that it was not included in the price we agreed on. Also, in our agreement the customer said that all the rooms would be empty of furniture which they were not. Therefore, we moved furniture that we did not charge for. We wore all of the appropriate protective gear because of the infestation in his home. We were also prompt and very professional. Our company went above and beyond for this customer and unfortunately you just can't please everyone."
Lawrence F.
Jun 2015
unknown
Katherine D.
Nov 2014
Did an excellent job. We bought a new tv for our bedroom. While setting on top of the armoire, we made a huge gauge in it. It now looks like new. They also repaired numerous spots on wood furniture and stairs from pet and child damage.
Luke F.
Nov 2014
Everything was great. They picked up rug and returned in reasonable amount of time. Rug that otherwise would have had to be thrown away was saved.
Luke F.
Jul 2014
He was a very professional guy who came on time and explained everything that he was going to do. He invoiced up front and kind of told me where pricing might increase. He said if he came across x,y or z he would have to increase the price. I appreciated him telling me upfront. It turned out that I don't think he had to increase the price at all. He was able to bring it back within a pretty reasonable amount of time. I felt clued in on the entire process.
Karla U.
Jan 2014
With brothers cleaning and restoration were fantastic!!! They were at my house from the time I called them an hour they had everything cleaned up that day and basement was dry in three days. What a great job they did they were very professional the quality of work was remarkable!!!! They answered every single question and made us feel at ease. This process was a lot better than I thought it would be with this company
Ronald L.
Nov 2013
Visit for quotation was very informative. Curt explained his process in detail and guaranteed satisfaction. Showed up on time on Nov. 4 and worked very efficiently with his helper to minimize time on site. Results were very satisfactory. Curt emphasized that if we weren't completely satisfied, he'd come back to rectify any problems. So for no problems warranting a second visit.
Christine E.
Oct 2013
Great
Shirisha V.
Jul 2013
They did a great job. They have cleaned up most of the carpet stains and made it look like new.
Karla U.
Apr 2013
uch a
Licensing
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FAQ
Wolf Brothers Cleaning & Restoration is currently rated 4.9 overall out of 5.
Wolf Brothers Cleaning & Restoration accepts the following forms of payment: CreditCard
Yes, Wolf Brothers Cleaning & Restoration offers free project estimates.
No, Wolf Brothers Cleaning & Restoration does not offer eco-friendly accreditations.
No, Wolf Brothers Cleaning & Restoration does not offer a senior discount.
Yes, Wolf Brothers Cleaning & Restoration offers emergency services.
No, Wolf Brothers Cleaning & Restoration does not offer warranties.