
Wolf Brothers Cleaning & Restoration
About us
Family owned & operated.
Business highlights
Services we offer
Carpet, Carpet, area rugs, upholstery, tile, leather & drapes cleaning, water damage, mold, fire, smoke, odor neutralization & mattresses restoration., area rugs, fire, leather & drapes cleaning, mold, odor neutralization & mattresses restoration., smoke, tile, upholstery, water damage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
The carpets in our house were potentially contaminated and we planned to install hardwood floors. We were quoted $350 by both a handyman and a carpet store, but Curt Wolf persuaded me that the workers should be wear tyveck suits and be protected.
They started with tyveck suits rubber boots and gloves, but did not even wear particle masks. When their tyveck suits tore at the seams, they just kept working. Three men spent 2 hours removing the carpet and most of the padding, leaving many scraps od padding and all the padding staples and tackless strips behind. When I pointed out that they were charging $167 per man hour, Curt said his guys work harder than regular men and are therefore worth every penny. They did work hard, but who doesn't these days?
I am now paying my flooring installer hundreds more to remove the remaining padding staples and tackless strips before they can install hardwood floors.
"The customer had an agreement with Wolf Brothers Cleaning & Restoration that we would remove ONLY the carpet and pad from the second floor of his home for $1000.00 because of the infestation in his home. Why would he hire us for our price if the handyman that he knows would've done it for $350.00? The customer was frustrated because we would not remove tack strips for free. I explained it would be an additional cost if we remove the tack strips and that it was not included in the price we agreed on. Also, in our agreement the customer said that all the rooms would be empty of furniture which they were not. Therefore, we moved furniture that we did not charge for. We wore all of the appropriate protective gear because of the infestation in his home. We were also prompt and very professional. Our company went above and beyond for this customer and unfortunately you just can't please everyone."
Everything was great. They picked up rug and returned in reasonable amount of time. Rug that otherwise would have had to be thrown away was saved.
Licensing
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