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JOE'S CARPET SVC

About us

carpet and furniture cleaning carpet repairs

Business highlights

53 years of experience

Services we offer

carpet cleaning carpet repairs furniture cleaning

Accepted Payment Methods

  • CreditCard
Reviews
4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
0%
1
14%
Showing 1-7 of 7 reviews
Miranda R.
Sep 2017
5.0
Yes, I recommend this pro
Very well, highly recommend them. I do believe some carpets dry faster than others and it depends if you have fans running also to help it dry faster.

Robert R.
Nov 2015
3.0
unknown

Elizabeth S.
Aug 2014
5.0
Yes, I recommend this pro
$800
Very well....he communicated spots/stains that required additional treatment....he and his partner worked consistently and didn't waste any time.

Riley F.
Nov 2013
5.0
Yes, I recommend this pro
$130
Very good service

Terri T.
Jul 2013
5.0
Yes, I recommend this pro
$147
Did a great job, with two dogs keeping odors out of the carpet isn't always easy.

David K.
Oct 2011
5.0
Yes, I recommend this pro
$75
They have been very good. They are prompt and do a good job. I have not shopped around, but I guess their price is okay. I would rate them highly and would use them again in the future if necessary.

Ethan M.
Feb 2011
1.0
$500
Overall the experience was horrible. The crew started off by showing up late. The cleaning process was as expected, however, the carpets ended up being wet for more than 24 hours (they promised that the standard drying time in a typical house was no longer than eight hours) and there were many areas that just weren't clean (despite being "cleaned."). Also, when taking our credit card information at the time they left, they wrote down the CID/CVV2 number from our card (which is against the terms of merchant agreements with all processors). Accordingly, we let the credit card company know the next day. We also called the owner ("Joe") four times over the next ten days, left appropriate messages concerning the wet carpets and inadequate cleaning and how we could work out something, however, the owner did not call us back for about two weeks. When he did finally call back, he asked what he could do to make it right. We told him that he should do the job correctly this time and he yelled at me that "...you don't know s-it..." and "...refuse to do anything..." and "...you have to pay me for the work." I probably got a bit agitated and let him know that I would not pay him one dime until the job was completed correctly. That was all I heard from Joe, until a few months later, when a collector (Rumson, Bolling and Associates) came calling to collect a debt that was nearly double the amount from the original bill (I don't know if the collector or Joe marked up the amount). Because we felt that we were in the right, we sued Rumson, Bolling and Associates for violating a number of articles in the Fair Debt Collection Practices Act (FDCPA) and received a settlement from them (and as part of the settlement, the original debt was cancelled including any "markups").
Response from JOE'S CARPET SVC
"This customer has a history of compliants with contractors. I give it no credit at all"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

JOE'S CARPET SVC is currently rated 4.1 overall out of 5.

JOE'S CARPET SVC accepts the following forms of payment: CreditCard

No, JOE'S CARPET SVC does not offer free project estimates.

No, JOE'S CARPET SVC does not offer eco-friendly accreditations.

No, JOE'S CARPET SVC does not offer a senior discount.

No, JOE'S CARPET SVC does not offer emergency services.

No, JOE'S CARPET SVC does not offer warranties.