Clean & Green Solutions
About us
We have been cleaning residential homes and commercial spaces for almost 20 years. As a family-owned and locally operated company, we place a high priority on honesty, hard work, and integrity. We proudly use eco-friendly cleaning products and equipment. We also take great pride in the fact that we use eco-friendly, "green" cleaning products.
Business highlights
Emergency services offered
32 years of experience
Services we offer
& monthly cleaning. Special event preparation & clean up. Spring & fall cleaning. Bathroom cleaning. Kitchen cleaning. Floor cleaning., House cleaning & organization. Daily, bi weekly, weekly
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.647 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 13% | ||
| 4% | ||
| 2% | ||
| 4% |
Showing 1-25 of 47 reviews
Wendy D.
Feb 2018
It went well in the beginning. After my main housekeeper left. They struggled getting in the housekeepers that could do as good of a job. There would still be dirt on the floor after they left. They would skip areas behind picture frames.
Wendy D.
Dec 2016
The reason why they are no longer cleaning for us is because they raised their prices and they are not coming out to our area anymore. We are in Bristol.
Lori M.
Apr 2016
unknown
Jessica S.
Mar 2016
unknown
Monica C.
Aug 2015
unknown
Anthony S.
May 2015
Service is great. Nothing better than coming home to a clean home. Every interaction I've ever had with the company has been positive, and I love the cleaner who comes to my home.
Mike M.
May 2015
Have never had such a clean home. Wife was too the moon and said it was one of the best gifts I had ever given here. Have used their service on a regular basis ever since.
Kym K.
May 2015
They are paid to clean my house from top to bottom the only rooms in the house that come even close to what i have done myself in the past are my kitchen and bathroom I always have to redo my stairs and carpets. I suggested they change their vacuum cleaners as they are not picking up any dog hair.. I always manage to pick up additional dog hair just by rubbing my hands over the carpet. I have complained and they always offer to come out there and then which is inconvenient especially as I have just got home from being at work all day. I was also shocked as one day I came home early and they were cleaning the house and politely told me what a lovely home I had and that they really didn't need to clean very much as it is always very tidy and clean - so tell me why am I paying someone to do nothing. Very disappointed.
They are making excuses about their billing as i did approach them several weeks ago and asked why I was not receiving any bills via email and was told it must be my email.. still I did not receive any billing for that month...
So I have asked for the services to be stopped and will go back to my friend who is back off maternity leave and back to do my house they way it should be done..
They are making excuses about their billing as i did approach them several weeks ago and asked why I was not receiving any bills via email and was told it must be my email.. still I did not receive any billing for that month...
So I have asked for the services to be stopped and will go back to my friend who is back off maternity leave and back to do my house they way it should be done..
Response from Clean & Green Solutions
"This situation unfolded very differently from a Clean & Green perspective. We received no negative feedback on services provided to this residence until after we put the account on hold last week. After notifying the client that the account was on hold, we were finally able to connect with the client, by phone. It was during this billing-related call that we received our first complaint and then subsequently this review. The complaint was in regard to the stairs not being vaccumed well, and we assured the client that this is something that we could correct. The client was agreeable to this, so it is unclear as to why we received this review."
Kathleen R.
Apr 2015
unknown
DAN G.
Dec 2014
FINE
Lois R.
Oct 2014
unknown
Ryan G.
Sep 2014
Couldn't be more pleased...
Ryan G.
Sep 2014
Everything from discussing the work, scheduling the clean and having the work completed was easy. They even came to my home to drop off the set of key - how kind was that! They definitely exceeded my expectations from a cleaning and customer service level.
Jesse S.
Aug 2014
Far exceed my expectations. Everything I thought would be cleaned and more.
Ryan S.
Aug 2014
I am very particular so I do inspect the quality of cleaning when I return home on cleaning days, and I am always very pleased.
Gregory B.
Aug 2014
We didn't like them. They were very inconsistent in their cleaning.
Elizabeth M.
Jul 2014
unknown
Karen P.
Jun 2014
unknown
Jon M.
Jun 2014
From booking the job to completing the work it was a seemless process.
Jessica S.
Jun 2014
It's simple and easy and the team that comes to my home is great. They come in and out with a smile and leave my home sparkling. They also clean for two of my friend's, which is how I was referred to the service. One of my friend's has used them three years. We always rant and rave over how much we love Clean & Green the day of or the day after service.
Merry U.
Jun 2014
a
Response from Clean & Green Solutions
"Hi [Rmeoved Member Name], we are not a smoke remediation company. When we called to notify you that we were not best suited to do the work, we were in the process of referring you to a local company that would be able to help you (as we had already connected with them); however, you hung up while I was still explaining this to you. I think if we could have finished our conversation - you would have been very satisfied with the outcome."
Michael S.
Jun 2014
unknown
Response from Clean & Green Solutions
"Hi [member name removed], We welcome and appreciate all feedback, and I wanted to follow-up to your review. First, I want to reiterate that we are disappointed with this outcome as we were excited to welcome you and your wife as new customers and were looking forward to working with you. Additionally, we were especially pleased and encouraged with the feedback your wife provided after our first clean: "The team did a great job! We are looking forward to our weekly clean :)… Thanks again for everything! We are really pleased with our choice to go with your company :)" Clean & Green is fully bonded and insured as accidents do happen, and when they do, we have policies and procedures in place and take a proactive approach. Our employees are never reprimanded when accidents happen and as a result, employees are always forthcoming when things are damaged. We want all customers to be completely satisfied. Building trust with our customers and operating with integrity is key to the success of Clean & Green. We look to build a long-term relationship with each of our customers and acting in a manner as you suggested would not be conducive to this goal. We are disappointed with this outcome but wish you and your family the best."
Jennifer S.
Jun 2014
unknown
Latasha B.
Jun 2014
unknown
Elizabeth M.
May 2014
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Clean & Green Solutions is currently rated 4.6 overall out of 5.
Clean & Green Solutions accepts the following forms of payment: CreditCard
Yes, Clean & Green Solutions offers free project estimates.
No, Clean & Green Solutions does not offer eco-friendly accreditations.
No, Clean & Green Solutions does not offer a senior discount.
Yes, Clean & Green Solutions offers emergency services.
No, Clean & Green Solutions does not offer warranties.