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Hi-Tech Appliance Specialists

Founded 1997 • With Angi since September 2010

2.1

(6) Verified Reviews

Business Details

Phone Number

Address

325 SWAP ST 204

Johnson Creek, WI 53038

Description

Professional appliance repair services!

Verified Reviews

A few reviews for this pro...
1.0

12/16/2016


Joshua U.

Horrible. The pos even charged me for having to call and fight him to show up. So Mr. Caroll I looked forward to your threats of suing me.

Description of Work
This guy is a walking joke. He treats people like trash. Can't show up to his scheduled appointments. Then screams and yells at you when you ask where he is. His website misleads. He has no other employees. He's a one man pony show. He changes his business locate to keep the bad reviews from following. Maybe he should see he's shrink more. But he's probably to busy beating his wife because all he can do is verbally threaten people with suing them. This man, oh my bad, this piece of trash who states he's not trained in repairs as he claims. Stands in my basement guessing what's wrong with my dryer. I Google everything for him. Run from this guy!!! I have text like the other lady. All this for a heater core.

Category appliance repair

1.0

03/24/2014


Angie P.

...He arrived to fix our washer on March 14. Mu husband was present. He did not appear to know what he was doing. He stated " I broke somthing" and said he will be back the next day to fix it. He did not show up and refused to respond back to us for 5 days. We had Sears come fix it and showed us what he had broken. It would cost $500 to fix and was not worth fixing. He texted my husband after the 5 days because we threated to get a lawyer. I have copies of the bizzare texts that he sent us(. Re: YOU dont get to make the rules. I am so fed up with Watertownian demands of caviar for the price of peanut butter. I dont do have to respond according to your WHIMS. You have a minor inconvenience etc....)goes on and on. This man has harrassment charges and criminal charges pending in Wisconsin. He also does not have a driver's liscence and acts very strange and innapropropriate. He appears to have some mental illness issues by the way he talks and responds.

Description of Work
Broke our washer

Category appliance repair

5.0

06/13/2013


Kathleen C.

A very positive interaction.

Description of Work
I emailed Hi-Tech to have a new gas range installed. James was prompt in his reply and provided excellent information including the suggestion that a pipe fitter needed to extend the gas line. Although I needed to hire a plumber to do the work, I wouldn't hesitate to hire Hi-Tech in the future.

Category appliance repair

1.0

08/08/2012


Kari L.

This company is extremely unprofessional. He came to the house hours later than the arranged time. He told us that he broke his prescription glasses and couldn't see very well. He identified the small fan in the back of the freezer as the problem but couldn't remove the part to replace it. Since he couldn't see, he was asking my husband for help. He then spent 30 minutes on his phone, in our kitchen, ordering a replacement part. The freezer was wide open and all the food he took out was melting on the counter while he was on his phone. He then decided to move our refrigerator across the kitchen floor and left permanent scratch marks all over the floor. After being in our kitchen for over an hour, sharing stories about his depression and empty nest syndrome, he gave us a bill for $80.62 and said he would be back to replace the fan. He required payment of $65.00 cash for this visit. He returned the next day to put the replacement fan in but realized he didn't bring the part with him, so he said he would return. We haven't heard from him since. I would never recommend this company; the man has no idea what he is doing and has no respect for your time. We paid money for a job that wasn't even finished.

Description of Work
We called asking for service on our refrigerator/freezer since it had been making a loud whirling noise.

Category appliance repair

1.0

11/07/2011


Kory S.

I contacted the company to fix my dishwasher and the man took my information and said he "might get by later that afternoon and would call me back in a little bit". He did not call me back that day. So, I called him again the next morning and again he said (with no apology for not calling the day before) that he would be by that afternoon to fix my dishwasher and would call me that afternoon with the exact time). No phone call. No show. Both days I didn't go in the office and moved my schedule around. Very inconsiderate! I ended up calling Radtke Appliances in Oconomowoc and they came out within a day and fixed it in a matter if minutes.

Description of Work
No services were performed because the man said (for two consecutive days) that he was coming that day to fix my dishwasher and did not show up or give a courtesy call.

Category appliance repair

5.0

07/02/2011


Barbara M.

Called in AM from Angie's list - he was going to try and squeeze us in later that day. Was here by 4:30 and done by 5PM - Very pleased and 4 days later is still working fine.

Description of Work
Fridge that was leaking water, older GE frostless turned out to be a plugged discharge - took less than 30 minutes.

Category appliance repair

Service Provider Response

Thanks for your confidence and compliments! Jim .

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    9%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Appliance Specialists, Appliance Repair Service, Appliance Repair, Refrigerator Repair, Washer Repair

    Services Not Offered

    We no longer replace refrigerator or window A/C compressors since costs are prohibitive. We can not replace a water heater.

    Frequently Asked Questions & Answers about Hi-Tech Appliance Specialists

    How is Hi-Tech Appliance Specialists overall rated?

    Hi-Tech Appliance Specialists is currently rated 2.1 overall out of 5.

    What days are Hi-Tech Appliance Specialists open?

    Hi-Tech Appliance Specialists is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Hi-Tech Appliance Specialists provide

    Hi-Tech Appliance Specialists accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does Hi-Tech Appliance Specialists offer free estimates?

    No, Hi-Tech Appliance Specialists does not offer free project estimates.

    Does Hi-Tech Appliance Specialists offer eco-friendly accreditations?

    Yes, Hi-Tech Appliance Specialists offers eco-friendly accreditations.

    Does Hi-Tech Appliance Specialists offer a senior discount?

    No, Hi-Tech Appliance Specialists does not offer a senior discount.

    Does Hi-Tech Appliance Specialists offer emergency services?

    Yes, Hi-Tech Appliance Specialists offers emergency services.

    Are warranties offered by Hi-Tech Appliance Specialists?

    Yes, Hi-Tech Appliance Specialists offers warranties.

    What services does Hi-Tech Appliance Specialists offer?

    Hi-Tech Appliance Specialists offers the following services: Appliance Specialists, Appliance Repair Service, Appliance Repair, Refrigerator Repair, Washer Repair

    Are there any services Hi-Tech Appliance Specialists does not offer?

    We no longer replace refrigerator or window A/C compressors since costs are prohibitive. We can not replace a water heater.