Reviews
3.01 Reviews
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Showing 1-1 of 1 reviews
GARY B.
Sep 2004
Fencing Service
A FENCE POST SANK ABOUT 6 TO 8 INCHES -- THROUGH NO FAULT OF THE INSTALLER. THESE THINGS CAN HAPPEN. HOWEVER, I TRIED FOR 3 MONTHS TO GET THIS WARRANTY REPAIR COMPLETED. TWICE I CALLED HOME DEPOT AT-HOME SERVICES WHO IN TURN PASSED MY INQUIRY ALONG TO UNIVERSAL FOREST PRODUCTS WHO THEN FARMED IT OUT TO A LOCAL FENCE INSTALLER. AFTER THE SECOND SUCH CALL (ABOUT A MONTH AFTER THE FIRST CALL) I RECEIVED A VISIT FROM AN INSTALLATION MANAGER FROM UNIVERSAL. HE MADE SOME ADJUSTMENTS TO A GATE BUT SAID HE WOULD HAVE THE LOCAL FENCE INSTALLER FIX THE SUNKEN POST. AFTER BEING "STOOD UP" BY THE FENCE INSTALLER TWICE, I FINALLY GOT THE FENCE POST FIXED. THIS PROCESS TOOK 3 MONTHS. THE QUALITY REMAINS, BUT DUE TO THE UNRELIABILITY OF THE FENCER AND ALL THE AGGRAVATION, I WOULD NOT USE THIS OUTFIT AGAIN.
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FAQ
UNIVERSAL FOREST PRODUCTS is currently rated 3.0 overall out of 5.
No, UNIVERSAL FOREST PRODUCTS does not offer free project estimates.
No, UNIVERSAL FOREST PRODUCTS does not offer eco-friendly accreditations.
No, UNIVERSAL FOREST PRODUCTS does not offer a senior discount.
No, UNIVERSAL FOREST PRODUCTS does not offer emergency services.
No, UNIVERSAL FOREST PRODUCTS does not offer warranties.