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Founded 2015 •
Janesville, WI 53546
Amazing! Kory arrived in less than an hour. Had over an inch of standing water in the basement. (I had a submersible pump on the floor draining the water out a window and down the driveway via a hose. It was borrowed & I said that I'd have to go and get one.) He put the new pump in, and although it was running, it wasn't emptying, it was just cycling back into the sump pit. He tried using the camera from the curb but there was a junction he couldn't get past. There was a lot of road construction and my yard had been dug up right next to the discharge pipe, so he told me to call the city in case they damaged the pipe. He did not just leave then, he came up with a possible solution. There are 2 pipes in my sump pit connected with a 'cross' pipe. He was going to cut the 'cross' pipe and cap it. He went to Ace to get a cap and came back with the cap AND a submersible pump! He cut/capped, plugged in the pump and it worked. The problem was the emergency backup pump. It had broken off the pipe so the water was just cycling back into the pit. There was also a 1" lip around the sump pit and he suggested that he cut part of it out so the basement floor water could just drain into the pit and I could also squeegee water directly into the pit. He went the extra hundred miles to make things easier for me. He also has a great sense of humor which eased my considerable amount of stress. Excellent service, reasonable prices, and amazing person!
Description of Work
Water in basement, sump pump stopped working.
They were very friendly. They did a nice job and reasonable price.
Description of Work
Service Provider ResponseThank you for the opportunity to earn your business.
We take pride in the quality of work and customer satisfaction that we give each and every customer. We are known to pay exquisite attention to detail while making customer satisfaction our top priority. 7 days a week. Call us today to learn more about how we can help you.
Drain Cleaning and Inspection, Gutter, Septic, Parking Lot and Sump Pump Drains, Water Re-Storage, Mold Mitigation, Sewage, Water and Basement Cleanup, Root Rooting, Commercial Drain Cleaning and Kitchen Work, Remediation, Emergency Drain Cleaning, Sewer Camera Inspection, Sewage Cleanup, 23 Years Experience.
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G&G Rooter is currently rated 5 overall out of 5.
G&G Rooter is open:
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
G&G Rooter accepts the following forms of payment: Check
No, G&G Rooter does not offer free project estimates.
No, G&G Rooter does not offer eco-friendly accreditations.
No, G&G Rooter does not offer a senior discount.
Yes, G&G Rooter offers emergency services.
No, G&G Rooter does not offer warranties.
G&G Rooter offers the following services: Drain Cleaning and Inspection, Gutter, Septic, Parking Lot and Sump Pump Drains, Water Re-Storage, Mold Mitigation, Sewage, Water and Basement Cleanup, Root Rooting, Commercial Drain Cleaning and Kitchen Work, Remediation, Emergency Drain Cleaning, Sewer Camera Inspection, Sewage Cleanup, 23 Years Experience.