Taylor Made Floors Inc

The ending result was my neighbor home owner insurance had to cover the damages. The subcontractor was only insured to replace the depreciated value so my neighbor couldn't even get compensated for the amount to replace his floors. IT WAS A COMPLETE NIGHTMARE. The owner cursed at me told me to have a lawyer call him. It is a shame because the people that work for Taylor made were professional and tried to help me out, but at the end of the day the OWNER DID NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Everything went smoothly. They had a good price and a good selection. Everything went well.

They did a pretty good job and cleaned up. It was a pretty good value for the money, I guess.

Our floor installer did an excellent job installing the floor and even made recommendations that we hadn't even thought of. We had a tiny problem with the floor due to our own carelessness and the installer returned promptly to repair it at a very minimal cost. We love, love, love our new floor! We also purchased a decorative backsplash from Taylor Made. The price was very comparable to other stores and their selection was much nicer. Some of the backsplashes I saw were really cool and I hope to use on another project in our home in the future. The staff is very knowledgeable and very friendly. I didn't feel pressured at all as I perused their selection. I made quite a mess pulling out all the flooring samples and they encouraged me to pull out as many as I wanted and even put them all back for me (no small feat!). I will definitely be using them again when we install new carpet in the hopefully near future :)

Sales person should always take an interest in what the end result should be in a particular room, and be more interested in keeping a long term customer by giving some % return on a floor not liked. resulting in major dissatisfaction with floor appearance/ could not live with it. Received no compensation or even professional sympathy. I think I would have been ok with it being more my fault if not for the really bad attitude and response (unprofessional), (that I picked up on even in previous dealings before this final event). They Accepted no responsibility at all. Had to pay another $3000 for another choice of floor.We Will not ever use them again, or endorse them.

I like the quality of their work. They are very professional and friendly and overall experience has been great and we will use them again

The measuring and scheduling was a snap. Tile floor was installed on one day and grouting the very next day. They were always on time and tended to their business. The floor looks great and we were very pleased with the entire job. I work part-time for a residential rental company and we have used Taylor Made Floors for some years for all of our flooring needs. This includes purchase and installation of hardwood laminate, carpeting and vinyl. We have always found them to be courteous, punctual, reasonable in their pricing and they do a great job. I recommend Taylor Made Floors to everyone!

The estimate was for $12000. They weren?t as educated regarding the quarter-inch hardwood and the other kinds of hardwood as the company I used. They had reasonably good information, but not as much as the other company. They knew only 75% about the product. The salesladies were very accommodating. They knew I was looking for something a little more reasonable. So, they directed me to another company. I didn?t go with them because when they went out to measure and came back with the quote, they gave me a single quote. However, when they drew up the quote on paper and ran it through the computer, it was a different quote. The installation didn?t cover all the incidentals that were needed to apply the product. I will not use them again in the future.

We spent about $1500 on that service. They were great. We found them on the list also through recommendations in the area.

Good choice of flooring, good prices, helpful sales staff. Will shop there again.