Uptown Couture

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THIS IS A  CONTINUATION FROM THE BOX ABOVE.
With so much money & clothing being lost & unaccounted for, I
sent the owner of Uptown Couture the following letter:  On June 3, 2012 I provided Uptown
Couture with a minimum of 216 of my personal clothing items (many items new
with tags &/or hardly worn; brands including by not limited to Alfani,
Jones New York, Karen Kane, Ann Taylor Loft, Express, Coldwater Creek,
International Concept (INC), Harley, Emma James, AGB, Rafella, Maurices, New
York & Company, Tommy Hilfiger, Lucky, Mossimo, Limited, to just name a
few).  Without my knowledge &
consent, you began auctioning the items on Ebay with the first sale being 16
Coldwater Creek items for a total of $21.36 on June 12, 2012.  I received the inventory list on June 21,
2012 in which I immediately asked why I did not see all of the items I provided
you with, specifically the higher end items. 
You explained to me from a business aspect it was not efficient to take
the time to document everything as the quantity was such that it would take a
significant amount of time to do so.  In
reviewing the inventory list, it appears the ?lower end? items are listed
individually & the ?higher end, higher quality, bigger brand named, more
expensive, & new with tags items? are grouped in the ?multiple quantities?
bucket of items. I received my first reimbursement check dated June 20, 2012
indicating 9 of my items sold for a total of $99.93 with my payout being $69.95
(70% as initially agreed upon).  On June
24, 2012 you auctioned 52 women?s career pants & skirts for a
total of $12.62 (averaging 
24cents/item).  To be completely
honest, with the brands & quality of clothes I provided to your store, I would
expect (taking the higher end & lower end clothing in a lump sum) a
consignment store would easily get
on average of $15.00/item?..& that is low-balling the estimation as many of the
higher end items were $80-$100.00+/item new with tags or in excellent
condition.  After being told July?s
reimbursement check was in the mail multiple times (which has still not come), you
finally reimbursed me $100.00 cash on August 10, 2012 for the ?7 items that
sold between June 15 & August 10?. 
This statistic is not congruent with the sales inventory you provided me
with. I have spent countless hours attempting to contact you to arrange times
in which we could discuss, meet, & together strategize solutions that we
would both find acceptable to resolve this very disheartening situation.  I was hopeful this situation would have been
resolved by now.  Unfortunately, after
reviewing the inventory & sales records, there remain 109 of the 216+ of my
personal belongings in your possession, which after multiple requests, you have
failed to either reimburse me for or return to me. I would like to resolve this
issue as respectfully, honestly, & promptly as possible.  With that in mind, I think it is only fair & honest that
you reimburse me an acceptable amount of $1,350 for all 216 items within 48
hours?the math rationale being that of 216 items x $10.00/item -30% - ($169.95
already reimbursed).  In the event that
you can account for the 109 clothing items, I would find it acceptable that you
return all of those 109 items to me (after I ensure they are truly mine) & reimburse me
$580.00  within 48 hours (107 x $10.00/item
-30% - the $169.95 that was previously reimbursed) for the 107 items that you
have sold.
As I said above, it
is my goal to resolve this issue respectfully, honestly, & promptly.  I have lost much more than a wardrobe of high
quality clothes, money, & countless hours, but have also succumbed to
countless hours of unnecessary anguish. 
If acceptable resolution cannot be agreed upon within 48 hours, then I
have no choice but to pursue legal action & consultation with the Better
Business Bureau, Hudson Police Department, IRS, Consumer Complaint Agency,
Angie?s List, & the media. 
All I ask is that
you be respectful, honest, & look deep within yourself & do the RIGHT
thing.  Disheartened,***.
After receipt of this letter, the
owner called & left a message stating I should ?do what I need to do.?  I began
contacting the appropriate authorities (Hudson Police Department, Wisconsin
Better Business Bureau, & an attorney) with the hope & goal that
communicating this unfortunate, unethical, & possibly even fraudulent situation,
would not have to disrupt someone else?s life like it has mine. I am still
waiting for the 183.03 that he has documented that he owes me. I am also out
the 109 clothing items that he has documented that remain in his possession. I
have learned countless lessons in this very disheartening ordeal. It is my hope
that the lessons I have learned & the experience that I have gone through
will help prevent this from happening to other innocent & trusting
individuals that are looking to consign their belongings that they worked so very
hard for. It is also my hope that by communicating this information, the owner
of this company will think twice about his morals, actions, & customer
service.
I