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R & S Heating
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
R&S Heating is a full service mechanical contractor serving the east metro, the St. Croix River Valley, and western Wisconsin.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Commercial and residential furnace and air conditioning replacement, air and hot water heating, contracts, cooling & ventilating., light industrial, new construction, remodeling, ventilation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.39 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 22% | ||
| 0% | ||
| 0% | ||
| 11% |
Showing 1-9 of 9 reviews
David F.
Nov 2011
Went well from start to finish.
Jason S.
Nov 2011
It took them a few visits to finally believe me what the problem was. I kept suggesting solutions but they didn't take my advice the first two visits. They did make it right on my bill my transferring a credit to a future service visit.
Patti S.
Mar 2011
Everything went very well. Erin in the office was very helpful setting up a service date that worked for us. The installation crew arrived on time, they were very careful and clean about bringing their supplies in and out. The guys were friendly and worked hard and payed attention to details including having to redo much of our old duct work. I was more than satisfied with R & S Heating and would recommend them to others. My experience with R & S Heating was 5*
Response from R & S Heating
"Thank you for your comments! We appreciate your kind words. It was our pleasure working for you. Please call us anytime with questions. Enjoy your new furnace and air conditioner!"
Theresa S.
Mar 2011
They came out to inspect all the mechanicals on the purchase we made of a foreclosed house. Through the inspection and discussion we established all needed to be replaced. They responded quickly with a quote (next day) and followed up about any questions. We agreed and with a few days they installed all the equipment. ALL DONE IN ONE DAY!! WHOO HOO! Very Clean and professional! Sales representative was very knowledgable and made us feel very comfortable with our decisions. The installation crew were very polite and proffessional. They followed up with all the rebate forms properly prepared, just a matter of filling in some personal info and mailing to the proper address. They made everything very simple.
Response from R & S Heating
"Thanks for the feedback! It was a pleasure working with you on your new home. As always, if you have a question or concern we are just a phone call away. Enjoy!"
Helen C.
Aug 2010
The sales rep, Mike, was terrific. Explained everything and gave us accurate quotes. The installers weren't as great at communication, but they finished the installation in one day and everything worked perfectly. Had a little problem getting the city inspection, but Aaron in the office fixed that and the inspector said that she never has a problem with R&S installations.
Response from R & S Heating
"Thank you member for your response. I enjoyed working with you! I'm glad to see that the installation went well and the equipment operated perfectly! I'm sure you are looking forward to the energy savings coming your way! Mike Peterson R&S Heating 651.436.3985"
Tracy H.
Aug 2010
They are awesome. They were very prompt, courteous and quick.
Response from R & S Heating
"Thanks Member! Referrals are a great compliment to us! R & S HVAC would like to thank all of you for helping to promote our business. we know that by referring us to people it means we must be doing things right. From all of us here at R & S HVAC, Thank you!"
Tracy H.
Jun 2010
Excellent!
Response from R & S Heating
"Thanks member! Remember we are only a phone call away. Day or night, we will bend over backwards to answer your call. Thanks for your business! The Team at R&S Heating"
Andy M.
Oct 2008
We are very happy with our new furnace and especially the heat pump. R&S did a very professional job with the installation. We did have one issue with the thermostat controls. However, they came out and made some adjustments and got everything running smoothly (it was apparently a newer model of controls and something was not setup exactly right initially.)
Response from R & S Heating
"Members, Thank you so much for your referrals! Customers like you are such a pleasure to work for! We are here to stand behind our systems and take care of any concerns you may have. Let us know if we caan help in any way. We appreciate your business! Everyone at R&S Heating"
Homeowner
May 2004
WE HAD JUST HAD OUR SERVICE CHECKED LAST YEAR BY THE SAME COMPANY, BUT WHEN WE WENT TO TURN OUR SYSTEM ON IT WASN'T WORKING. THAT REALLY DIDN'T UPSET ME, BUT WE SCHEDULED FOR THIS COMPANY TO COME OUT AND MY HUSBAND TOOK PART OF THE DAY OFF AND DROVE ALL THE WAY HOME. THE TECHNICIAN THAT SHOWED UP WAS A HALF HOUR EARLY AND THEN INFORMED ME THAT HE DID NOT HAVE THE PROPER PART FOR THE SYSTEM TO BE FIXED AND SAID HE WOULD HAVE TO COME BACK. COME TO FIND OUT LATER THE PERSON HAD A DENTIST APPOINTMENT AND FAILED TO LET US KNOW. WHAT MAKES ME MAD IS THAT I AM IN THE SERVICE INDUSTRY MYSELF AND I KNOW THAT THINGS COME UP IN OUR PERSONAL LIVES, BUT YOU NEED TO MAKE YOUR CUSTOMER FIRST AND FOREMOST.
Response from R & S Heating
"The member is right! The customer needs to come first. The technician that the ember is referring to was let go. Our commitment to customer service has never been stonger! Our people are trained and we use employee development programs to assure safe reliable service. Our operations systems are designed to ensure customer satisfaction. Our use of technology allows us to deliver the highest possible level of service while giving you the lowest possible cost. These proceeses work together to help us meet our goal of 100% customer satisfaction. Feedback like this truly motivates us to pursue perfection! Thank you member, for your candid remarks. Mike Peterson R&S Heating 651.436.3985 715.381.5793"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
R & S Heating is currently rated 4.3 overall out of 5.
R & S Heating accepts the following forms of payment: CreditCard
Yes, R & S Heating offers free project estimates.
No, R & S Heating does not offer eco-friendly accreditations.
No, R & S Heating does not offer a senior discount.
Yes, R & S Heating offers emergency services.
No, R & S Heating does not offer warranties.