Menards - Hudson

With Angi since September 2011

Additional DBA - Menard Inc.

Amenities

Free Estimates
yes
Warranties
no
Senior Discount
no
Eco-Friendly Accreditations
No
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

2.0

(2) Verified Reviews

Showing 1-2 of 2 reviews
Michael O.
3.0
10/06/2011
Poorly. There was no cumaru available through their supplier. None! Not in any of the 18 dimensions that they offer on their website. Unreal.
Description of Work
Menards started offering 18 different dimensions of an exotic hardwood called Cumaru on their website. How great is that? It so happens that I need some for my deck.
Category
home improvement stores
Michael O.
1.0
09/07/2011
On August 22nd, 2011, I placed an order for over $2,500 of Ultradeck products (composite deck, rail and fascia material) at the Hudson, WI store. The rail spindles were special ordered, so I arranged for a ?pending? delivery for the entire purchase (to be scheduled when the spindles arrived in the store). Beef #1: Menards charged the full amount - including the delivery charge - to my credit card even though I didn?t take possession of the material until 12 days later. Beef #2: The special ordered spindles arrived at the store the following Wednesday, August 31st, but the store did not notify me. On Saturday, September 3rd, I called the store to ask if the spindles had arrived. Their answer was ?yes?, they had arrived four days ago. I asked why they didn?t call me and they said ?we would need an entire call center? (to notify customers by phone) and that they sent a postcard notification. To their credit, they did arrange to deliver the materials late on that Saturday and I started the installation on Sunday morning. Beef #3: Menards failed to deliver the special ordered spindles! They were still at the store. When I asked their customer service to refund the cost of the spindles, they said, ?we need to have the product to provide a refund.? (It is in your warehouse!) Beef #4: After installing 4 of the deck planks, I discovered that the boards were not straight and the gaps between the boards went from too narrow to too wide. (I spaced the boards at 3/16? on both ends.) It looked awful. Beef #5: When I told the store that the boards were not straight, their response was, ?the manufacturer guarantees against cracks, splits, checks and warps.? (Like I was making it up?) Note that there were considerable other defects in the Ultradeck products: significant color variation, dings (like someone hit the product with a hammer in random places), scuffs and air pockets. I told the store that the product was complete garbage. I arranged for the return of all of the Ultradeck composite material. Beef #6: I asked for a refund for the original shipping cost, to which two people replied in separate conversations, ?but we did make a delivery? (of defective product and an incomplete order). I had to ask for the store manager to approve this request. The product is scheduled for pickup today and I?m washing my hands of Menards building materials department and Ultradeck products. Update 9/9/11: I hindsight, the transportation coordinators were helpful and professional during this process, and the shipping and return of the product on their trucks went smoothly.
Description of Work
On August 22nd, 2011, I placed an order for over $2,500 of Ultradeck products (composite deck, rail and fascia material) at the Hudson, WI store.
Category
decks, landscaping, remodeling, home builders

Phone

Address

1400 Gateway Blvd

Hudson, WI 54016

Service Categories

Hardware & Home Improvement Stores
General Remodeling
Rentals - Trucks

Other Information

Services offered

Building materials, cabinet, appliances, electrical, floor and wall coverings, hardware, milk work, plumbing, housewares & truck rentals.

Payment options

Check
Visa
MasterCard
Discover
Financing Available

FAQ

Menards - Hudson is currently rated 2 overall out of 5.

Menards - Hudson is open:

Monday: 6:30 AM - 10:00 PM

Tuesday: 6:30 AM - 10:00 PM

Wednesday: 6:30 AM - 10:00 PM

Thursday: 6:30 AM - 10:00 PM

Friday: 6:30 AM - 10:00 PM

Saturday: 6:30 AM - 10:00 PM

Menards - Hudson accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

Yes, Menards - Hudson offers free project estimates.

No, Menards - Hudson does not offer eco-friendly accreditations.

No, Menards - Hudson does not offer a senior discount.

No, Menards - Hudson does not offer warranties.

Menards - Hudson offers the following services: Building materials, cabinet, appliances, electrical, floor and wall coverings, hardware, milk work, plumbing, housewares & truck rentals.

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