KUNZ'S ALL TEMPS

THEY CALLED AT 7:30AM SAYING THEY COULDN'T COME UNTIL NOON. I CALLED THEM AT NOON, THEY SAID THEY WOULD BE HERE AT 2PM. I CALLED THEM AT 4PM, THEY SAID THEY WOULD COME AT 5:30PM. THEY FINALLY SHOWED UP AT 5:30 AND GIVE AN ESTIMATE FOR DUCT WORK. I CALLED THEM A FEW DAYS LATER AND SCHEDULE A DATE TO DO THE WORK. THEY SAID THEY WOULD SHOW UP BY MIDMORNING. CALLED THEM AT 10:30AM, LEFT VOICEMAIL. CALLED AGAIN AT NOON; AT 1:30PM, THEY CALLED BACK AND SAID THAT THEY WOULDN'T BE COMING, BECAUSE THEY HAD SOME 'EMERGENCY' CUSTOMER CALLS. SAID THAT WE COULD WAIT AND TRY SCHEDULING ANOTHER DAY IF WE WANTED, BUT THERE'S NOTHING THEY COULD DO. APPARENTLY EMERGENCY WORK IS WORTH MORE MONEY, SO THEY IGNORE THE SCHEDULED CUSTOMER. WHEN QUESTIONED ABOUT THIS, I WAS TOLD "THAT'S JUST THE WAY IT IS". SO I WASTED AN ENTIRE VACATION DAY SITTING AT HOME WAITING FOR THEM TO SHOW UP, AND GOT NOTHING DONE. DEFINITELY NOT RECOMMENDED. DON'T TAKE A DAY OFF OF WORK WAITING FOR THEM, BECAUSE THEY WON'T SHOW UP; E