
Boldt's Plumbing & Heating Inc
About us
Three generations of owner involvement is what makes Boldt’s different from other HVAC companies. Throughout their history, Boldt’s has been managed by the very people who care most about their customer’s satisfaction. From it’s humble beginnings in the early 1950’s, Boldt’s has emphasized a dedication to service and availability. Today, Boldt’s has one of the largest service staff in the area, with NATE certified technicians and licensed plumbers available 24 hours a day for both residential homes and businesses. Will also service Washington County, MN
Business highlights
Services we offer
Air Conditioning, Air Quality Installations, Boiler, HVAC Installations & Maintenance. Plumbing - Drain Cleaning, Heating & Air Conditioning Repair - Furnace, Hot Water Heating. Humidifier Repair, Radiant Heating, Sanitary Systems, Water Heater & Water Conditioning Repairs & Installation. Geo Thermal Heating.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
9% | ||
0% | ||
5% | ||
0% |
"[Member Name Removed]; Thank you for taking the time to tell us about your positive experience. Please let us know if you ever need anything else."
"Thank you for the nice review. We appreciate the kind words. It was a pleasure working with you. Please let us know if there is anything we can do for you in the future!"
"Thank you for the kind review. Please let us know if you need anything else in the future."
"Thank you for the kind review. We truly appreciate your feedback."
"Hi [Member Name Removed], Thank you for the kind review. If there is anything else you need in the future please let us know."
The team was so easy to have in my home for eight days.
"Thank you [Member Name Removed] for the nice review. We appreciate the kind words. If there is anything we can do for you in the future please let us know. Mike-"
"[Member Name Removed]; I thank you for your kind review. We love taking care of our hometown customers."
I've used Boldt Plumbing before (replaced a toilet, annual furnace inspection, etc.). They're always very professional and do great work. Plus, they're very reasonably priced. I wouldn't consider using any other plumber.
"[Member Name Removed]; We thank you so much for you review. I hope we get to work with you again soon."
"We appreciate your kind review. Please let us know if there is anything else we can help you with."
They responded quickly.
Came when the visit was scheduled and did service that was requested
"I was saddened to read your comments as we take our customer satisfaction very seriously and strive to give all our customers a great experience. Unfortunately, this work was performed over 3 1/2 years ago, so it would be difficult for us to recall details. That being said, the plumber who did your work has been with us for over 16 years and usually his work is top quality. Our records do show that our plumber installed a Woodford hot/cold outdoor hydrant. Because he was replacing a cold water only hydrant with a hot and cold unit, our plumber also needed to run some pipe and add/replace several valves and fittings. I see you were charged for a total of 1.75 hours of time for this work. Brian was correct that we do bill from the time our truck arrives at your residence until it leaves, based on the truck's GPS report. We do ask our men to spend a few minutes writing up their service reports immediately after they complete their work so that nothing is forgotten and this is often done in the truck. If someone requested this particular work today, we would allow a minimum of 2 hours to complete, so the amount of billing time did not seem out of line. Again, we are very sorry that you felt the amount of time billed for your work was out of line and hope that we are offered an opportunity to make it up to you."
6/13/2014 - Our mail had a letter from the owner of Boldt's stating that the job was done by their standards. My issue yet is according to the ADA they provided the minimum of 16.5. If you're just moving into a new home I should have been asked what height I wanted and told if they couldn't get anything higher. This has been my only issue otherwise they have a great team.
"We thank you for taking the time to review our company. We take our customer satisfaction very seriously and were so glad that you found our plumber's work to be excellent & professional. The two toilets we installed for you were Kohler Cimarron K3609-RA Comfort Height, with an ADA bowl height of 16 1/2" verses the standard toilet height of 14 1/2". Kohler has an outstanding reputation and makes some of the best plumbing fixtures available. Here is a link to Kohler's web page showing the details and pricing of your toilets. Our price to you included a 25% discount off the list price. Thank you again for allowing us to serve you and please don't hesitate to call us if you ever have any questions on our products or services. http://www.us.kohler.com/us/Cimarron-Comfort-Height-two-piece-elongated-1.28-gpf-toilet-with-AquaPiston%E2%84%A2-flush-technology-and-right-hand-trip-lever/productDetail/Commercial-Toilets/427253.htm?skuId=404893&brandId=429985&isSeachPage=true&pageName=globalSearch&hash=id%3Dfilters%26startIndex%3D40%26scrollTop%3D973"
After checking out the old furnace they recommended installing a new furnace due to the fact that the manufacturer no longer
was supplying parts for my current furnace. They ordered the new furnace and were able to deliver it earlier than estimated.
The installer was very knowledgeable and professional - he was able to remove the old furnace and install the new furnace
and thermostat within approximately five hours. He disposed of the old furnace and did an excellent job of cleanup.
Also they made sure that I was able to take advantage of the manufacturers replacement discount and the energy rebate.
Licensing
State Contractor License Requirements
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