Integrated Building Systems, LLC

"I am sorry that the Electrician sneered at you and that it cost you $90.00 to have them only spend one second resetting your GFI outlet. I can assure you that I solve many similar problems over the phone for many customers weekly. I would like you to know that you selected the wrong Electrical contractor when you chose to write this review. We absolutely were not the company that took or responded to your call. I make and set the appointments and I would remember your name and I do not. Also, we have a one-hour flat fee that includes the first hour of work $150.00 with each additional hour worked $100. So no one of my staff would have eve."

"Jeff, Thank you for your 5-star rating and sharing your positive experience with others. We're glad you are highly satisfied with our work. We apologize for the delay in getting the generators in stock. Unfortunately, you were not the only customer whose project was delayed."

"Thomas, Thank you for the opportunity to work on your project. I'm glad we met your expectations, but I'm sorry we didn't exceed them. Our goal is to give each customer the best value and service for their money. I wish you would have left a comment to allow us to know where we could have improved upon your experience"

"Bob, Thank you for your positive review and the opportunity to install your generator. We are happy you appreciated the team and the service we provided. We hope to help you with any future electrical needs."

"Bob, Thank you for the opportunity to work on your electrical project and your positive review. We're glad you were pleased with Adam and gave him the opportunity to do a little extra work while he was there. Please think of us again for all your electrical needs."

"No good deed goes unpunished! So the saying couldn't be more true than in this case. You called me because your first Electrical Contractor backed out on you. I guess his radar was more in tune with you than my own. Its true we jumped on the job as soon as it was ready. Its also true that we came back after to do the finish electrical after it was ready. No problems between either of us. All was good. But then you learned that you needed to have your existing fire alarm system extended and wired into the newly remodeled space. So you called me and asked if I could do that kind of work and I said yes we do. A week goes by and then you contact me and ask me to be their the next day to do the wiring. I said I wasn't sure if we had any availability because we started a large job and all the guys were working on it. I asked you if you could wait until tomorrow so I could have some time to see if I could pull a guy off the big job for you. That's when everything fell apart. You blasted me for not jumping to meet your needs and you criticized me for how I run my business and for agreeing that I could do the work in the first place. I tried to explain that the work she asked us for was in addition to the original scope of work and that I had booked other jobs knowing hers was going to be done. After hearing more criticisms I got upset. Not my best day. I work very hard at providing quality service at an affordable price. My reviews will make this very clear. You wrote this review not to warn anyone. You wrote this review to hurt me. I would like to remind you that I came to your aid when others wouldn't."

"Mitchell, Thank you for your positive review. Darren and all of our guys like to ensure our customers have a good understanding of the work being done. We are glad the time spent upfront understanding and explaining the project was appreciated. Please consider us again for any future projects."

"Kathleen, Thank you so much for your positive review. We take pride in our customer service and know how important it is to our customers to be knowledgeable and timely. We're glad we were able to fix your problem and we hope you'll consider us for any future electrical needs."

"Gary, Thank you for your positive review. We appreciate your business and we're glad you were satisfied with the work Adam did. We take pride at Integrated Building Systems in doing the little things right! Please consider us again for any future needs."

"Steve, Thank you for taking the time to write a positive review. We appreciate your business and the opportunity to install your generator. Whether the job be big or small, we know how important the little details of the job are to our customers. We're glad you were satisfied with our service as that is always our main goal."

"Ken, Thank you for your positive review. Additionally, thank you for your understanding that sometimes the job can be more complicated than we thought. Our goal is to keep an open line of communication with our customers so that they are well informed of our process and have an understanding of what needs to be done to meet their electrical needs."

"Thanks for the high score. Enjoy the benefits your new exhaust fan will bring for many years to come"

"James, thank you for your review! That is definitely a big task and anything to make things go more smoothly is a big stress relief. Please keep us in mind if you have any other electrical needs in the future."

"Thanks for your review, Pat, we appreciate the feed back! If there are any other projects you have, we would be happy to provide the same excellent service."

"Fred, we are so happy to hear about your great experience! We truly appreciate your taking the time to let others know about the service that we strive to provide at every job site. If there is ever any additional electrical work you need taken care of, please reach out to us. Thanks again!"

"Thanks, Robert!"

"Thank you Tonya, for leaving a glowing review! Adam told me about how the wiring that was there was not correct, but he made sure it was fixed before he left. With any project, we do it right, because that's the way we like it' and you were no exception. Now you are all set! If there are any electrical projects in the future, please keep us in mind! Thanks again!"

"Jan, thanks for taking the time to leave a review! We're so happy that you are happy with the work we did! If you need any electrical work in the future, please call us at 414.640.7404."

"Thanks, Kurt!"

"John, thanks for the positive review! We want our customers to feel well informed while getting superior customer service. We look forward to hearing from you about your next electrical project!"

"Thank you, Steve!"