Sunrise Wood Floors Inc

Terrible. Work quality was poor. Several spots missed without finish on it. Chips in floor left and/orcreated by him. Many places where dirt or hairs were left and incorporated into the finish permanently. He told us afterwards we should fill holes ourselves, when key reason hired was to fix small holes (holes are supposed to be fixed before according to other professionals). Also, he misled us on the amount of dust he would create. We had rooms with door shut that he filled with dust. Dust was on new bedspreads, books, etc. It was a huge mess. He had assured us there would be minimal dust andwehad agreed on what needed to be covered by us, and what he would cover himself. He later admitted he had problem with sander he used on steps where he lost control of dust flying. We made the mistake of writing him the check (it was on a weekend) as when we looked at it from distance (couldn't walk on floor at that time) it looked ok and couldn't see mess and quality problems. I had told him he needed to hold check a couple of business days until we could move money to account. After we were able to walk on floor next day we saw huge mess and quality problems. I called him first thing Moday morning and explained problems. He gave name of professional cleaners and agreed to pay fee. When we called them, they said he had called them about our situation. I told him because of problem we needed to wait to pay until agreed to resolution of the problem. Two different friends had used him, so I gave him choice of cancelling check or if he gave his word to hold check we could go that path. He gave me word he would hold check. I hung up and 30 minutes when I was checking bank account for another reason saw he had cashed check. He had gone to bank right after hung up with me. We called bank and they said he got cash, so we had no way to stop payment. He then showed up at our house unexpectedly two days later when cleaning service was working and we were there to fix some holes. He fixed three of what turned out to be many more holes unfixed. I reminded him cleaning service was being billed to him. Now He said no. When we reminded him he agreed, he said "I didn't say those words, your husband did. I just said ahuh.". In summary, quality was poor, he was dishonest and unprofessional.