
RB Flooring Inc
About us
At RB Flooring we strive for nothing less than customer satisfaction. With 3 vans, and a total of 6 employees, there isn't too much we can't handle. RB Flooring takes pride in our craftsmanship and speed. I always tell my customers that we won't be the cheapest, and we won't be the most expensive, but one thing I can guarantee, is a quality product with quality workmanship. Most Jobs are billed out when the job is finished. In some cases we may have you pay for just the materials, and follow up with full payment when job and satisfaction is complete. In some cases, we do allow payment to be sent out at a later date (mostly for commercial and repetitive accounts). I can promise you that you will be happy with your final results! We have never been kicked off a job or asked not to come back EVER! Lets make a long lasting business relationship for years to come!!
Business highlights
Services we offer
Carpet installation and removal. Vinyl installation and removal. Tile installation and removal. Hardwood installation and removal. Laminate installation and removal. VCT installation and removal.
Amenities
Emergency Services
Yes
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"We apologize for leaving some sawdust behind. As (removed member name) mentioned, when we did this job, it was negative 15 below zero and we had nowhere else to cut her material. I did explain to (removed member name) before we even started the job that we would have to cut inside. (removed member name) gave us a small room in the basement with tons of shelving and items on those shelves. I made her aware that it would be a mess as saw dust flies everywhere and that we would be able to do a decent clean up but with all that was in there we wouldn't be able to clean it 100 percent properly. I was told it wasn't a problem and to continue with the job. Either which way we are sorry for the issue however, in this case it was unavoidable. We strive for nothing less than 100 percent customer satisfaction but sometimes that isn't possible. We hope you accept our apology."
I contacted RB Flooring after Home Depot said they did not want the work because they could not guarantee their installers work due to an uneven floor. The concrete floor was put in the house when first built in the 1920's, so yes, there were some issues of the floor not being level. Because the room was to be used as a workshop and I understood the issues due to the age of the house, I was prepared nor expecting the floor to be perfect when the work was done. Since Home Depot was not interested in doing the work I was forced to look on my own for another installer to do the work.
I searched AngiesList and found RB Flooring on page 5 or 6 of the Flooring Section. Since others had written very good ratings and sounded from that RB Flooring did good work at a fair price I called the number and left a message. Within a few hours I got a call back from Ryan who said he would like to take a look at the project. We set a date and Ryan showed up as scheduled. I explained the background and experience I had with Home Depot and he was up front with me in saying he could do the work but it would not come out perfectly flat because of the leveling issues. My only recourse was to take another approach which would cost several extra hundred dollars. As it was only a basement workshop, I said I would like the best job for the least price. Ryan quoted me a price of $500 to include materials. I agreed.
Ryan showed up as scheduled on installation date. (The week before Ryan called to ask if he could have access to the basement so as to put on the first layer of leveler so as to it time to dry before installing the flooring- I agreed.)
On the installation day, again Ryan showed up at the time scheduled did the work in a timely and professional manner. The actual project took about four hours. He went over with me the issues in the flooring before completing it to once again get my agreement and confirmation.
Overall, I was quite satisfied with the outcome of the final project as it turned out to my complete satisfaction. It also was exactly as greed to regarding price as well. I would therefore hire RB Flooring again for any future flooring needs I had,
Licensing
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