H AND S Roofing & Siding LLC

"Thank you for sharing your positive experience with all of us here at H AND [Member Information Removed] Roofing. It means a lot to us."

"Thank you for taking the time to share your experience! I will share this with the office girls who truly add to the success of our business. Having an office with a showroom is just another way we try to separate ourselves from our competition! Our office is open 8AM - 5PM daily. Stop in anytime........"

"We continue to respond to your negative review EVEN with your F Rating in "Responsiveness". Your siding was inspected by our "expert" who also happens to be the gutter installer. We asked him to address your siding issue when the gutters were being completed. The response from our expert was that the chimney was not in acceptable condition for paint to be applied. He offered to replace the siding at his cost, ($250) because painting the chimney, (IN HIS PROFESSIONAL OPINION) would not be adequate. This is what I stated to you in a phone call. I spoke to my foreman on your job, (IN ENGLISH) and he stated that nobody urinated at your job site. This is not something that we would do and the fact that is was not brought up until after your negative review, makes me believe it was made up because you did not like our response to your chimney issue. We will not need the six nails you claim to have, but again, I ask you to remember that over 10,000 nails come off the roof when a project like yours is completed, and it is not uncommon for a couple (6) to get missed. Remodel projects are difficult and not always done to the expectations of the customer. Over 99.7% of our customers walk away with nothing but positive things to say about our company. We get 76% of our business from past customer referrals. I saddens me that I continue to respond to your negative review regarding some minor issues that we may not have responded to IMMEDIATELY. We will refer all future painting issues outside of our company as we realize we are not a painting contractor, rather a professional roofing contractor. So in closing: 1) Our siding/gutter contractor was not able to "paint" your chimney due to the condition. This was not immediately reported back to you. 2) We apologize for the 6 nails left behind. If this was not acceptable, a phone call to the office would have been relayed to go over your yard again with the magnetic nail roller. 3) We did not urinate on your lawn, and the fact that this wasn't addressed till after your chimney couldn't be painted makes your allegation slanderous at best. I will continue to make better attempts with communication on these type issues. We do not like negative reviews and do our best to rectify each and every situation that comes up. It is unfortunate we were not able to satisfy you, but perhaps a professional painter may be able to properly address your concerns."

"I am happy to see you shared your experience for others to see [Member Name Removed]! We appreciate your review and encourage you to share our name with others in your community. God Bless!"

"I am glad to see we were able to meet your satisfaction with our completed work. Detailed clean up is something we really push for, yet understand it may not be possible to get each and every last nail off the property! Your project is one of a few that take us back the following day after working a 14 hour day. Thanks for taking the time to share your review and help us grow our business. God Bless."

"Thanks for the review [Member Name Removed]! Every once in awhile we actually are able to get each and every nail from the job. We make it a point to go around the yard and landscape with a magnetic nail roller at least twice. Please continue to refer us business in the future. God Bless."

"Taking the time to submit this review just made my day! I will share your review with our team at H AND [Member Information Removed] !"

"We appreciate your review and am glad we were able to meet your expectations! The roof was more complex than most. Warranty paperwork is such an important part of the completed work, and we pride ourselves in getting it mailed out with each and every job. We also appreciate the recent referrals that you sent our way. We look forward to providing them the exact same service as you received."

"Thank you for taking the time to submit this review Mr. [Member Name Removed]. The review goes along with our slogan, "Get 3 estimates and make us 1". The professionalism we provide stands above most of our competition and you see it as soon as you receive the proposal. We recently remodeled our office so that our customers are able to visit us and see why we feel we are the best. We look forward to continuing the exact type of service you received as the roofing season starts this year!"