CARL'S TREE SVC

Contacted vendor on 8/19/13 around 4:30 PM to set up appointment for him to give me free estimate on downed apple tree--appointment set up for 9:00 AM on 8/20/13. I called vendor back at 7:30 that night to cancel the next morning's appointment because a friend offered to do it for me using their chainsaw; the vendor didn't answer and didn't have voice mail. I called Carl the next morning at 7:30 AM to cancel appointment and the reason why. He became agitated and informed me of the risks and liability I was taking by allowing a friend to do it. I work with risk/liability on a daily basis and felt it was safe for my friend to do it because the tree was already down, it wasn't near any other trees or electrical wires. Then he told me he had someone lined up to show up at 9:00 that morning to do the work! I told him I hadn't committed to anything other than an estimate; he said he couldn't make multiple trips to the property because of the high cost of gas; then went on to tell me that he was trying to help me out on a weekend and this was the thanks he got. I said I was sorry he was so upset about this; his response was "well, I hope you're a Packer fan"...I said I didn't know what that had to do with anything and told him I was going to hang up. His response was "well I hope YOU have a nice day". I believe he would have "guilted" me into having the work done had I not called because the trimmer was already there. Very disappointed in how I was treated.