Ozaukee Ace Hardware

Hardware & Home Improvement Stores

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

Thomas M.
12/2020
1.0
home improvement stores
  + -1 more
It did not go well. Purchased an Ego battery powered snow blower. Product failed within the first hour of use. Store told me to contact manufacturer and submit a warranty claim. Did that, Ego contacted the store (talked to Sandy, owner) and she claims that the product works and that I, the customer, just changed my mind. BS! In an earlier conversation with Sandy, she acknowledged the product was defective, and offered me three choices, 1. Store credit, 2. swap with a gas unit of equal value, 3. she would sell to someone else and then refund my money. The third option caught my attention, since this product was DELIVERED with out packaging to my home in the back of a van. Might it have been a defect product before and I just got scammed. Either way, DO NOT purchase anything of consequence from this store. Highly un-ethical business practices.
Description of Work: Purchased a snow blower - product was defective

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,400

    Contact information

    Grafton, WI 53024


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    Ozaukee Ace Hardware is currently rated 1 overall out of 5.
    No, Ozaukee Ace Hardware does not offer free project estimates.
    No, Ozaukee Ace Hardware does not offer eco-friendly accreditations.
    No, Ozaukee Ace Hardware does not offer a senior discount.
    No, Ozaukee Ace Hardware does not offer emergency services.
    No, Ozaukee Ace Hardware does not offer warranties.

    Contact information

    Grafton, WI 53024