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Geek Squad - Best Buy

Founded 1994 • With Angi since May 2012

4.8

(6) Verified Reviews

Business Details

Phone Number

Address

1070 N Port Washington Rd

Grafton, WI 53024

Description

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or

Verified Reviews

A few reviews for this pro...
4.0

05/03/2017


Pat H.

I felt rushed and not very personable

Description of Work
Helped with computer issues

Category appliance repair, computer repair

5.0

06/02/2016


Philip B.

.

Description of Work
R&R glass cook top for Samsung electric range. Great job in securing part and installing the cook top.

Category appliance repair

5.0

08/28/2015


Peter M.

Description of Work
We had a problem with our Samsung refrigerator. Geek squad was the first appliance repair service I called who would work on a Samsung. I think it has something to do with authorized service or ordering parts or both. The GS tech diagnosed the issue within seconds. The problem came with getting the parts and scheduling the return visit to install. That dragged on for a month. During that time our refrigerator wasn't useless, just not operating properly. But, to GS's credit, they understood that this took longer than it should have and discounted the final bill (labor, not parts).

Category appliance repair, tv sales

5.0

08/20/2015


tracy S.

Even though the washer was toast he did provide a great service. Seems like any price estimate to fix a washer is above the cost of a new one now a days. He explained the basket was out of true and showed us on the machine. He answered all our questions and then provide a voucher should we want to purchase a new one from Best Buy. He said he could fix it but when he quoted the price it was about the same as a new machine. A new machine with an extended warranty. In the future though I've learned it's not worth the service call because the cost of fixing a machine is too much now.

Description of Work
Problem solve a loud knocking front loading washer.

Category tv sales

5.0

11/15/2012


Susan G.

They didn't charge us anything. They were originally scheduled to come out on Friday and we told them we couldn't do it on Friday so they came out on a Sunday. The fellow spent about two hours hooking everything up and also hooked up a couple of other TVs. He showed us how to use everything and programmed all the remotes. He did just a super job on everything.

Description of Work
We use the Best Buy in Grafton. We had bought a big screen, flat panel TV and the blueray and new receiver and I needed help in hooking everything up. The geek squad came out in July.

Category appliance repair, appliance sales, tv sales

4.0

05/14/2012


Cathy T.

We have a contract with them for this service and I will use them again in the future.

Description of Work
I used Best Buy - Grafton to use the Geek Squad when necessary. On my last visit they replaced a graphic card in one of our computers.

Category appliance repair, computer repair

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    TV Sales
    Phone Sales
    Computer Sales
    TV Repair
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, Financing Available
    Warranties
    90 days

    Services Offered

    Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Geek Squad - Best Buy

    How is Geek Squad - Best Buy overall rated?

    Geek Squad - Best Buy is currently rated 4.8 overall out of 5.

    What payment options does Geek Squad - Best Buy provide

    Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

    Does Geek Squad - Best Buy offer free estimates?

    No, Geek Squad - Best Buy does not offer free project estimates.

    Does Geek Squad - Best Buy offer eco-friendly accreditations?

    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

    Are warranties offered by Geek Squad - Best Buy?

    No, Geek Squad - Best Buy does not offer warranties.

    What services does Geek Squad - Best Buy offer?

    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.