Brian Kludt and his team provided me the absolute BEST customer service I have received ever when getting a mortgage or re-financing my home. Not only was he and his team completely professional through the entire process, they were on top of every detail the entire time, always available to speak to and gave me the most competitive rate! In addition, they are very personable and make you as the customer feel very comfortable about doing business with them. I truly appreciate the service provided by Brian and his team members Christine, Adam, Wendy, Cheryl, and Jenny. The all worked very well together to get the job done. Thank you Kludt team, you simply rock! I look forward to doing business with you in the future. I highly recommend Brian and his team to anyone looking or an easy, no hassle new mortgage or refinancing experience.
Description of Work: Home Mortgage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle M.
10/2008
5.0
mortgage broker
 + -1 more
We worked with Brian Kludt in obtaining a fixed-rate, 25-year mortgage. He and his staff were friendly and knowledgeable, and he provided us with comprehensive information regarding our mortgage options. He has kept in contact with us every few months to ensure our satisfaction, and he has sent us a subscription to a local magazine to assist in our becoming more familiar with the area. We've been quite satisfied with his service and would highly recommend him to others.
Description of Work: Mortgage arrangements for home (uncertain of dollars spent for his services).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Contact information
N96W17695 Riversbend Cir W Ste 104, Germantown, WI 53022
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Service Categories
Mortgage Companies
FAQ
WATERSTONE MORTGAGE is currently rated 5 overall out of 5.
No, WATERSTONE MORTGAGE does not offer free project estimates.
No, WATERSTONE MORTGAGE does not offer eco-friendly accreditations.
No, WATERSTONE MORTGAGE does not offer a senior discount.
No, WATERSTONE MORTGAGE does not offer emergency services.
No, WATERSTONE MORTGAGE does not offer warranties.
Contact information
N96W17695 Riversbend Cir W Ste 104, Germantown, WI 53022