Urban Heating and Cooling

The job went great. I was very happy with the installation. The two men working on the job were punctual, polite and very conscientious about their work. I plan to use Urban Heating and Cooling for any maintenance for both my air conditioner and heating.

I was very pleased with the service I've gotten from them.

When I called and explained the problem, the technician advised me on what to do to get my cooling temporarily working in order to avoid an emergency service call on the weekend. He explained he could work in a service call on Monday morning if I'd be home. As promised, I received a call mid-morning and he arrived 15 minutes later. The service call lasted approximately 20 minutes and everything was back to normal. I've used Urban for other problems and have always been pleased with their promptness, service and pricing. I'd highly recommend giving them a call.

As always, extremely pleased with services received.

Crew came in and removed old units early morning and were finished with install by early afternoon. Clean, professional, friendly. I would recommend them to others. Fair pricing and quality work.

Quick and painless

They were on time, and did what they said they were going to do. The work took two hours to complete. There was one worker.

The tech was polite but a little facetious. After spending a few minutes he declared that the problem is with controller board. He replaced the controller board in 10 minutes and furnace started working. He charged us 340 dollars for the controller board. The shocker came when i found the same board on amazon for 70 dollars. Even after taking into account the labor cost, the price i paid could not be justified. To boot it, i noticed that he even took the old controller board. When i called united heating about this, the person responded that he will adjust the cost and will call me back. But he never called me back. This was a complete rip-off. I am never going back to united heating again, and would ask others to stay away as well.

Explained all that was done and issues found.

Had hoped furnace could be adjusted, but technician recommended replacement. Provided replacement quote but I began seeking other quotes. Low initial cost to confirm my original concern that boiler might need replacement.

Service never provided; communication never sent.

He was actually early for the appointment! He solved the problem and we had our AC back on right away. We will definitely call him again in the future.

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Very impressed from beginning of job to end 
Nice 2 guys from Urban Htg showed up on time and neatly removed old furnace and installed new Lennox hi efficiency unit
No mess left
We never had it so easy
The cost was very fair
Like them so much we want them to install new a/c

Contacted Ryan because I thought our furnace was the source of a burning smell coming from our basement.  Called him at 8:00 AM on a Friday and he was able to fit me in at 11:00 that same morning.  He was in our basement for about 15 minutes before determining the smell was coming from the sump crock due to a burnt out pump.  Ryan recommended a plummer in case I needed help replacing the pump.
While I had him there, I asked Ryan about removing an electrical pin from my Honeywell air cleaner so I could convert to paper filters. Instead of telling me how, he just did it and then took the time to tell me which replacement filter to buy.
When all was said and done, I asked Ryan what the charges were.  He said "No charge, glad I could help." and refused to take anything.  Needless to say, Ryan and Urban will be my furnace/AC and other mechanical service provider from here on out.

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He quoted me a price for the fix right there, gave it to me in writing, and there was no pressure to set up another appointment.  I was happy. In fact, I've scheduled a return visit for them to fix the hole and will take a quote from them on replacement a 20-year-old AC. 

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perfectly. 21-yr old unit has at least another year left in her.

Great job! Will call again. Professional and knowledgable.