
Hill & Valley Landscaping LLC
About us
10 employees. Uses subs for irrigation & tree service. Cost determined by the job. No travel charges. May contact through email. We specialize in outdoor living areas, hardscapes and drainage corrections. Feel free to contact us directly at (414) 423-8873 and mention Angie's List!
Business highlights
Services we offer
Lawn irrigation, commercial snowplowing., hardscaping, landscaping, mulching, patios, walkways, water features
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
7% | ||
5% | ||
2% | ||
2% |
"Our contract with Ms. [Member Name Removed] was signed on 8/21/15. We began work on 10/14/15 (within two months of the original contract being signed). Due to the time of year, not all the plants were available and there were a few that we recommended not planting that late in the season. We returned in May of 2016 to complete the landscaping. In regards to line item price changes, I don't know what she is referring to but our contracts are broken down in detail and need to be signed off on prior to any work being performed. We purchase all of our plants from local reputable nurseries and warranty them for one year from the time of installation. We do give the option to our clients of being involved with the placement of plants/trees, which she was. We did replace a small number of plants that we warrantied, including a healthy tree that she didn't like the shape of. The Evergreens were not covered under warranty because the neighbor's irrigation system was drowning out the trees and killing them. This type of damage is not covered under warranty as stated in the contract. Prior to replacing them she was provided with a quote which she agreed to. After agreeing to the contract amount and replacing the trees, she then disputed her final invoice. We discounted her invoice further, which we thought had resolved this matter. Kevin Sannes, Owner"
Kevin and his team were fabulous. The drawings were great and they were very open to making changes and answering questions during the design phase.
The work was done quickly and everything was cleaned up daily. The workers were respectful.
I couldn't figure out how to work the lights that were installed and they sent someone out the very next day to show us.
We also had three junipers die very quickly after planting. When we followed up they were very responsive, looked at them right away and without question ordered new ones to replant.
Overall the communication was excellent, I always received a reply within hours. The explanation of pricing was clear and they provided print outs, etc. so we could decide on the type of stone, mulch, rock, etc. I couldn't be more pleased.
What I appreciate most is that Kevin and his team were willing to work with us and our budget to find a solution to make it better. We're not fixing it entirely, but we're working to make it better and saving cost. His consultative services, ideas and availability were really great. Communication was quite good, cost was fair and work was done professionally and quickly.
Out of all the landscapers, Hill & Valley was a mid-point on cost, and most willing to customize and work with us to find a middle ground for our problem. Some groups wouldn't even consider our project unless we tiled. So, I most appreciate their willingness to work with us.
Kevin, the owner, responded by email setting up a time to quote. He came to view our location and got a quote to us within 48 hours as promised. He scheduled the work for 4 weeks after he received the first 50% down payment, and met the schedule as promised. The work was completed in 6 hours by 2 men, and the results are all that we had hoped for. We paid the balance in full, and Kevin has since stopped by to see how the grass was coming in. (It's coming in fine.) So the follow-up was very much appreciated.
Licensing
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