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About us
We provide the residential and light commercial markets of metro Milwaukee with quality installation of natural and man-made tile products, bathroom remodeling, and repairs to your tile problems large or small.
Business highlights
50 years of experience
Services we offer
Ceramic & natural stone tile install & repair & bathroom remodeling.
Services we don't offer
Painting. Major carpentry. Major electrical. Bathtub refinishing.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
Our recent projects
- 3
Assorted photos uploaded by Cream City Tile & Bath Remodeling
Reviews
4.990 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 1% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 90 reviews
Susan L.
Oct 2020
Jeff was absolutely phenomenal! He was prompt, responsive, and easy to work with. His pricing was reasonable and the workmanship is top-notch. He cleaned up well after he was completed. Our accent wall looks better than we had hoped. We are looking forward to having him back for our next tile project.
Lynn N.
Jul 2020
Jeff Adair, the owner, was very prompt in returning my first phone call inquiring about services. He was able to come and give me an estimate the next business day, and was able to do the work within 2 1/2 weeks. His price was extremely reasonable. He finished the work in a day and a half. The result if wonderful, it looks great. He was very pleasant to work with, kept me apprised of the status of the job and kept good communication. Highly recommend.
Response from Cream City Tile & Bath Remodeling
"Thank you for the nice review ...it was pleasant working for you , too ! Thank you for the job !"
Rand S.
Oct 2018
Jeff removed several layers of old flooring and leveled the floors of our 80 year old kitchen. He cut tiles outside and cleaned up his work area each day. He made suggestions about the best way to make transitions from the tile floor to other floors in adjoining rooms. The tile job is very well done and afterward he assisted in fitting the refrigerator under a kitchen cabinet. The new floor was slightly higher than the old floor, so we had to modify the cabinet face.
Response from Cream City Tile & Bath Remodeling
"Thank you for the nice review , and for the opportunity to do the work !"
Mark B.
May 2017
Awesome from first call to finished job...we had a supply issue from a supplier not related to cream city . Jeff was super patient (thank you) working with us to continually reschedule once all the tile arrived .. he kept me up to date when he had openings to fit me in .. Jeff did an awesome job on the install .. I'm OCD and everything has to be perfect and perfect it is .. the tile looks great the work area was all cleaned up and the price quoted was the price paid . Definitely would hire again
Julie O.
Apr 2017
Beyond Satisfied!!!!!
LISA F.
Jan 2017
We had a good discussion about the desired work over the phone and we made an appointment for a quote visit. Jeff showed up promptly to assess the work. He provided excellent explanations of why we had the problem and the best ways to fix it and a quote on site. The only reason we did not hire him for this job was a mismatch of our schedules. We used someone else who was available a little earlier. We have used Jeff in the past for two other jobs and have no qualms at all about hiring him again. He has great experience and the quality of his work is excellent.
Ronald K.
May 2016
The installation went very well. Would recommend his work.
Lindsay G.
Apr 2016
Jeff installed a slate tile backsplash behind our sink and stove and we have been very pleased. He answered our request for a quote promptly, and advised us over the phone of tile companies nearby to us that he frequently uses and at which we could take advantage of his provider discount. We selected the tile we wanted before he came out for a quote, and he was able to give us an exact amount on site. He was also able to squeeze us into his calendar earlier so that the backsplash would be finished before a family gathering we were hosting.
Jeff arrived on time and ready to work and was finished within 2 days. It looks great and we get compliments on our backsplash all the time. I would use Cream City Tile again for future projects.
Jeff arrived on time and ready to work and was finished within 2 days. It looks great and we get compliments on our backsplash all the time. I would use Cream City Tile again for future projects.
CRAIG W.
Mar 2016
Never had a problem. Pretty much a turn-key project. Knew what needed to be done and did it.
Nancy H.
Jan 2016
.
Matthew G.
Oct 2015
unknown
Catherine M.
Jul 2015
Jeff responded very quickly and visited us to survey the work to be done in the master bath. He provided a quote within a week and his price was very reasonable. We accepted and Jeff started work on a Monday by ripping out the old tile down to the studs in the bathtub area. He insured that the walls were squared and installed the cement board in the tub area. He also removed the toilet and the vinyl tile we had on the floor. Cement board was also installed on the floor of the master bath. The next day Jeff proceeded to install the ceramic tile in the bathtub area including two shelves. On the third day he completed the installation in the tub area and started the floor in the master bath. He finished 3/4's of the floor prior to leaving for the day. On the fourth and final day he completed the floor tile installation and grouted the tub and floor, caulked, reinstalled the toilet, trimmed the door, installed the bathroom fixtures and completely cleaned the tub and floor area. He cleaned the bathroom and it was spotless when he left. Jeff is very knowledgeable and hard working. We are very happy with the work and would hire him again. We will recommend him to all our friends.
Anna K.
Jun 2015
I left a message and he called back immediately. He said he doesn't go as far as Cedarburg. I appreciate the honesty. (instead of being a no-show or a show and no quote). He referred me to another person.
Dan P.
Apr 2015
I would NEVER recommend this contractor for the simple fact that he doesn't listen and he likes to play dumb until he gets what he wants.
Response from Cream City Tile & Bath Remodeling
"I want to make it clear that NO WORK was done for [Member name removed]. He is correct that during our brief conversation , I insisted on , at some point , needing to assess the job in order to give a firm bid ....this sounded like roughly a weeks' work for me --this being a tub-to-shower conversion , and another bath , also -- work which I do all the time , but work that I must evaluate beforehand for the details . Unless it is a small repair - type job of an hour or so , I always do an on-site inspection , just so there are no misunderstandings later about what is to be done for prep , square footages ,master plumber's needs , etc....and I am sure my previous customers would agree ! Call me ' old school' if you wish , but it is the prudent thing to do ! Yes , I DO work out in Pewaukee . It is not in my nature to 'brush off ' anyone , especially potential customers ."
Tammy H.
Apr 2015
unknown
Richard H.
Aug 2014
Excellent, Looks Beautiful, Very Solid and Quiet
Daniel W.
Jul 2014
The young gentleman who installed the tile was prompt and did excellent work and cleaned up after. The job took about 3 days longer than the estimator (not the same person) told us. We found them through Home Depot in Lake Geneva which is where we bought the tile.
Response from Cream City Tile & Bath Remodeling
"THIS WAS NOT MY COMPANY THAT DID THIS WORK ... I work alone as estimator and contractor ...This company was most likely ' Cream city tub & tile ' , a tub refinishing contractor , who also does tile work . !"
Gottlieb M.
Apr 2014
(can't recall $$) great to work with, completed in a day (10+ hrs) after checking with us first to see if this was better than coming back out. worked with the tile we had already bought and our uneven (old) walls.
Brenda S.
Apr 2014
He fixed it. It is beautiful. It was done for the estimated price. No problems. Nice job.
Donna M.
Mar 2014
I would highly recommend Jeff. He does a very impressive job. We have had a lot of compliments on how wonderful our bathroom looks. He is very professional and takes great care to ensure customer satisfaction. His prices are very reasonable. Would give him A+ down the line if I could. Thanks Jeff!
Sandra C.
Feb 2014
Jeff came and gave an estimate and then completed the work two days later. The job was done very well and I thought the price was very good. Very professional--I would use Cream City again in the future.
William R.
Feb 2014
Jeff did a great job tiling our new bathroom (shower area and floor). We were impressed with Jeff upon our first interaction. He promptly returned our inquiry call and arrived two days later to give us a very fair price estimate. He began the job 3-weeks after the bid and completed the job i in 3 1/2 days. We provided tile and materials and Jeff provided his skills and artistic talent. He did an excellent job with tile layout and craftsmanship.....simply wonderful! We also appreciated Jeff's calm demeanor - we just completed a major remodel project, all of which was a little stressful. We needed a calming presence to tackle this job. We will definitely use Jeff again!
Lisa P.
Oct 2013
Jeff was a no-nonsense professional. He quickly came out to provide a quote. He was able to do the install within two weeks. We love the results. If you want someone who knows what they're doing, doesn't mess around, gets to work and stays focused...Jeff is your guy! The tile work really adds class to the kitchen.
Peter H.
Oct 2013
I called Jeff to estimate a small tile repair in the shower area. Jeff said that he could do the repair but that I had a bigger problem. I have an older home and when the clawfoot tub was replaced with a new tub and shower, ceramic tile was put over the plaster. Jeff said that the proper way to do the job would be to remove all tile and plaster down to the studs. He would then put up cementboard and new tile. This was confirmed by another contractor. When Jeff had done all of the demo work, he showed me that there was no insulation in the walls. He said that if I had some insulation (which I did) he would put it in for me!!! Jeff did a very good job for me and I would not hesitate to use him again ( Jeff was also 33% cheaper than the other bids).
Lisa H.
Sep 2013
Jeff was a very good service provider. Even with a hiccup in old tile removal (which he said was a possibility) our end product is great and we could not be more pleased. Jeff stayed extra to compensate for the extra time required with the old tile removal.. We would use him again in a heartbeat and strongly encourage folks thinking about kitchen tile to use his company. I don't have time to waste and have no time for excuses. Jeff was none of that and it was great to have a job just plain done right.
Licensing
Insured
State Contractor License Requirements
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FAQ
Cream City Tile & Bath Remodeling is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Cream City Tile & Bath Remodeling accepts the following forms of payment: Check
Yes, Cream City Tile & Bath Remodeling offers free project estimates.
No, Cream City Tile & Bath Remodeling does not offer eco-friendly accreditations.
No, Cream City Tile & Bath Remodeling does not offer a senior discount.
No, Cream City Tile & Bath Remodeling does not offer emergency services.
No, Cream City Tile & Bath Remodeling does not offer warranties.
Cream City Tile & Bath Remodeling offers the following services: Ceramic & natural stone tile install & repair & bathroom remodeling.
Painting. Major carpentry. Major electrical. Bathtub refinishing.