BASEMENT SPECIALISTS INC

Dale was very thorough in his examination of my situation and gave me clear explanations of what was going on. Other firms that quoted the work insisted that the entire basement needed to be done. Dale said that we only need to fix what is leaking. Cost to do that was one third that of other bids. Crew was on time, prompt and thorough. I would definitely use this firm again.

Very well in spite of unusual weather patterns and our home being at a distance from the location of this contractor

It hasn't leaked.

As expected.

Excellent. Reviewed situation and advised that we needed grade work to resolve issue.

He charged us nothing for the consultation and recommended a good landscaping service.

Excellent! BSI gave us three options for repair, all reasonably priced for the work that was to be performed. We selected the option that we felt would be the longest lasting in the long run. Although delayed a couple of days due to a flu bug that hit the crew and then weather, the work was completed in 2 days, exactly as they said it would be. The work was done very professionally and they cleaned up the site very well. All of the crew members were professional, courteous and hard working. We would highly recommend BSI!

Dale honestly evaluated the water situation and concluded that we didn't have a basement problem. We followed his suggestion to check out the furnace and the problem was fixed! Dale was correct! He even answered many of my questions during the evaluation process. He is nice, professional, and honest!!!

See above

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They did a great job. They even saved one of my plants. They kept the area safe and clean and even chopped up the tree they took down. They had to come back and do each corner again as it still leaked but they did it from the inside.

unknown

Overall i would say the job went smoothly.  There was some delay in scheduling and i would have preferred more notice for changes in timing due to my work schedule.  The crew was courteous, answered any questions and cleaned up fairly well considering the amount of dust.  The project took about 5 days.

The company did a nice job of helping me coordinate a plumber and electrician (needed for the wall bracing). The  Staff were on time, kept everything clean, and were professional.

unknown

We signed a contract with BSI on May 22, 2014 for the basement repair work at our home.  The contract was done via email, something I value for recording purposes.  My only complaint with BSI was the delay in getting a date (even approximate) for our job.  We understood it was a smaller project but since we needed to remove our outside A/C unit before excavation, we needed a starting date for planning.  We didn't get that until July 23rd, one week before they started work.
The crew was exceptionally friendly and respectful of our property.  They placed 4x8 sheets of OSB across everywhere they were driving vehicles and our lawn showed virtually no evidence of the work after they left.  I document all work at my home with photos, something that can sometimes make a contractor uncomfortable.  The BSI workers showed no problems with this so I snapped away.  They cleaned up at the end of each day, protecting the excavation area with fencing for safety.  When they finished with the exterior, all we had to do was lay some grass seed.  No other cleanup or landscaping was necessary.
The interior had cinder blocks that had moved and was right where my main electrical circuit boxes were located.  BSI straightened the wall without my having to move any electrical and after tuck-pointing you could not tell that there had ever been any damage.
My wife and I are very pleased with the work BSI did for us and would gladly use them again.

unknown

The job took about 5 days. The crew knew what they were doing and did it well, wasting no time.

We didn't need to have work done by Basement Specialists but if I ever did I would definitely use them.
Big thumbs up!

It was an excellent experience.  They have an A from me. He was the only one who noticed this problem out of the several specialist i had out.

They were there when they said they would be there. They started and finished the work on time.

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This is the most ethical contractor I have worked with.  Although he was originally engaged to repair water leakage in basement block walls, he determined that the source of the water was above ground.  He made many visits to my property and worked with the condo association to inform them of the necessary repairs required.  It was with water testing of the structure in one corner that it was determined the water entered along the front door roof line. 
With his expertise he saved us a considerable cost that would have proven to be unnecessary.  He could just as easily excavated and resealed the basement walls.  The building would have continued to leak.  At the end of the day, he was only paid for water testing the building which found the leak at considerably less cost. 
He was considerate and extremely knowledgeable.    Needless to say, he was honest.  Not always that easy to find.  I would recommend him to any consumer.  He is a credit to his trade.
His employees were here on two different days to water test the building at the roof line and at the brick line.  They were friendly and courteous and certainly knew what to look for both on the exterior above ground and in the interior basement block walls.

We met with 3 basement contractors.  Dale (Basements Specialists) was courteous, knowledgeable and honest.  He sold us what we needed and delivered exactly what we expected.  His crew was courteous and professional.  They worked wth us to establish a work day. They arrived on time, completed the work in just a few hours, cleaned up after themselves and left.  Overall, a very positive experience.

Dale, the owner came out.  Did an inspection of our basement and the outside of the house.  Explained what was causing the basement flooding and said it would cost about $4,000 to $5000 and it was work that needed to be done by a contractor not him.  Didn't charge us a dime.  The last inspection said we needed the works, sump pump, new drain tiles, waterproof the walls....$10K at least.
You don't find this kind of honesty often in business anymore.  
Bravo
Rik & Diana Raven