Benjamin Plumbing Inc
About us
Residential and commercial plumbing remodeling, new construction and repair services; award winning member of NARI of Madison.
Business highlights
Emergency services offered
63 years of experience
Services we offer
Bath Exhaust Fans, Central Vacuum Systems, Countertops, Faucets, Gas Piping, Grab Bar, Pipe, Piping, Plumbing Fixtures, Plumbing Parts, Radiant Heat & Snowmelt, Re-Piping, Remodeling, Shower Doors, Shower Modules, Shower Pan, Showerheads, Showers, Steam Generators, Sump Pumps, Tankless Water Heaters, Toilets, Tubs, Vanities, Vanity Tops, Walk-In Tubs, Water Heaters, Water Line Repair, Water Softeners, Whirlpools
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9130 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 1% | ||
| 2% | ||
| 1% |
Showing 1-25 of 130 reviews
Jeff K.
Jun 2022
They are very good to work with. They'll respond immediately.
Betty W.
Jun 2019
The service was good but Little expensive.
Margaret H.
Feb 2019
They were prompt and efficient with their time. I am very satisfied.
Brian P.
May 2018
Ken replaced the leaking copper waterline and "T" joint. He was pleasant, prompt, efficient & cleaned up after himself.
Kurt K.
Apr 2018
All went well. Plumber advised on options for replacement of failed laundry water shutoff valves. The work included opening a small hole in the wall which was also repaired appropriately. No problems. The work was accomplished with a minimum of disruption.
Kathleen C.
Nov 2017
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Sharon D.
Sep 2017
Plumbers arrived in a timely way and accomplished both installations in one day. Someone had to return a couple days hence to complete a couple of small tasks that finished the job, but was handled in a timely way.
Response from Benjamin Plumbing Inc
"Thank you for sharing your experience, and for the positive review. Please keep Benjamin Plumbing in mind for your future plumbing needs!"
Joyce H.
Aug 2017
They sell quality items and do quality work.
Response from Benjamin Plumbing Inc
"Thank you for choosing Benjamin Plumbing! Please keep us in mind for your future projects!"
Joyce H.
Aug 2017
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Linda M.
Jul 2017
The water heater we had was less than 2 years old and was leaking. Dennis at Benjamin did the research to help us decide which option would be better for us. Turned out the higher efficiency tank we had required a lot more annual maintenance than a traditional model. We decided switching back to a traditional water heater was the better option for us. When our existing tank started leaking more than we could manage, they walked us through draining and shutting down the tank before the water flooded our basement. The next day they were there with the new tank right on time. The install went smoothly and we had our hot water back in just a few hours. Nice job!
Response from Benjamin Plumbing Inc
"We are very glad we were able to help with your water heater and faucet. Thank you for choosing Benjamin Plumbing and for your great review! Please keep us in mind for your future plumbing needs."
Ginny W.
Jun 2017
Quality work with no hidden costs. Love my new Kohler bathtub / shower and my new Kohler walk in shower!
Response from Benjamin Plumbing Inc
"Thank you for sharing your experience and for choosing Benjamin Plumbing. We are very happy to hear that you love you new Kohler bathtub and Kohler walk-in shower!"
Michael K.
Jun 2017
Prompt, professional, and courteous service. A bit pricey, but comparable to other plumbers. We are happy with their service.
Response from Benjamin Plumbing Inc
"Thank you for your confidence in our services and for the wonderful review! Please keep us in mind for your future plumbing needs!"
Katie K.
May 2017
Perfect. Serviceman arrived on time, was professions and very thorough.
Response from Benjamin Plumbing Inc
"Good morning! Thank you for choosing Benjamin Plumbing and for sharing your experience! We are happy to hear that your appointment went well. Please keep us in mind for your future plumbing needs!"
Doreen J.
Feb 2017
He was courteous, efficient, and punctual (They were right on time). He had a really hard job with the toilet, but did just fine. A previous company had glued the toilet to the floor. Everything works just fine now!
Response from Benjamin Plumbing Inc
"Good afternoon [Member Name Removed], Thank you for choosing Benjamin Plumbing! We are happy to hear that your appointment with Rick went well. Please keep us in mind for your future plumbing needs!"
Jeff K.
Feb 2017
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Response from Benjamin Plumbing Inc
"Thank you for choosing Benjamin Plumbing and for your positive review [Member Name Removed]!"
Patrick M.
Jan 2017
Everything went great
Response from Benjamin Plumbing Inc
"Good afternoon [Member Name Removed], Thank you for your positive review! We look forward to assisting you with your plumbing needs in the future!"
Delores R.
Jan 2017
unknown
Response from Benjamin Plumbing Inc
"Good afternoon [Member Name Removed], Thank you for continuing to honor Benjamin Plumbing with your business! We hope to continue serving you for many years to come."
Kevin B.
Nov 2016
well, I bought the faucet and the first time they were here he asked if I knew I had a faucet without a spray hose, I basically said WHAT!! So he rescheduled and I bought a faucet with a sprayer and they came back to install it and everything was quick and it works fine. They also installed a hot water heater 6 yrs ago. plumbed in a sink in the basement and fixed something in a bathroom once, (don't really remember what he did). Point is, I must like them, I keep calling them :)
Response from Benjamin Plumbing Inc
"Thank you for your positive review! We're happy to be your friend in the plumbing business!"
Kevin B.
Nov 2016
well, I bought the faucet and the first time they were here he asked if I knew I had a faucet without a spray hose, I basically said WHAT!! So he rescheduled and I bought a faucet with a sprayer and they came back to install it and everything was quick and it works fine. They also installed a hot water heater 6 yrs ago. plumbed in a sink in the basement and fixed something in a bathroom once, (don't really remember what he did). Point is, I must like them, I keep calling them :)
Robert R.
Oct 2016
Plumber was great, however, the rest of the company stinks. This was installed in August and I am still waiting for my paperwork, a simple invoice, for proof of purchase and tax credit. But that seems too difficult for them. Secondly, most plumbing companies will bring a water heater with them. We had to wait, which I assume cost me money, while an outside service brought the heater. Why I say that is the audicity to charge $1.705 for a lousy 50 gal heater that is $600 at any store like Menards or Home Depot. So a thousand bucks to do a two hour install? Never again. Totally crooked business practices. Also reported to BBB. This is not the plumber's fault, but the company behind him. He was very professional, but only him and he had no control over the back end. The ONLY positive thing was the speed. But for $500 an hour I'll be at your home the same day also. This was a simple, pull out the leaking heater and replace it with a new one. No major work, just a simple in and out with almost no plumbing work other than a joint or two. No electrical, no nothing. But $1705 for that. Think I was born yesterday? My fault for not asking in advance. Review still justified. No wonder Benjamin has resorted to mass advertising. I guess Madison people are catching on to his business practices. Mr. Benjamin, send me my paperwork that I pad $1705 for!
David H.
Aug 2016
The house came with these guys having done the work and we stuck with them. I think Benjamin Plumbers are really good. I do not have any complaints about them. We have not had a problem.
Response from Benjamin Plumbing Inc
"Thank you for your review!"
David H.
Aug 2016
They charge a hundred dollars before they even come to your house. They are very good.
Response from Benjamin Plumbing Inc
"Thank you for choosing Benjamin Plumbing and for your review! Our minimum charge of $99.75 is for the first half hour of work from one of our experienced service technicians, and includes our one year warranty on all fixtures, parts and labor supplied and installed by us and a 60 day warranty for repairs. We also do not charge a trip charge in the surrounding Madison area."
Barbara B.
Jul 2016
unknown
John T.
Jul 2016
unknown
Lynn B.
Jun 2016
unknown
Licensing
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FAQ
Benjamin Plumbing Inc is currently rated 4.9 overall out of 5.
Benjamin Plumbing Inc accepts the following forms of payment: CreditCard
Yes, Benjamin Plumbing Inc offers free project estimates.
No, Benjamin Plumbing Inc does not offer eco-friendly accreditations.
No, Benjamin Plumbing Inc does not offer a senior discount.
Yes, Benjamin Plumbing Inc offers emergency services.
No, Benjamin Plumbing Inc does not offer warranties.