Renovations Group Inc

Owner Assisted or ?OWNER BEWARE. We were looking for a framing contractor to frame our project for us as we were going to do the general contracting work ourselves to save money. We worked with Jeff who presented to us several proposals with different levels of completion. Throughout our meetings we had thought that Jeff and his company were doing the work on our home. The proposals that were presented to us only had the roof and engineering subbed out. Not true at all our whole job ended up being subbed out and once the project started Jeff was only around to collect the checks. When we met in the spring we were told that material costs had gone up which lead us to shop it out as well. Our cost quoted by OAR was $11,250 and our bid from a lumber yard was $5,500. Be careful as the contract we were asked to sign stated that ? Any excess material delivered to the Project site, but not needed to complete the Work will remain the property of Renovations Group, Inc. unless supplied by the Homeowner.? We decided to purchase our own material at this point and then ran into contract issues. In our contract they slipped in a penalty of $500 a day if any material was not on site. I asked for a material list of which I would have on site prior to start of construction of which Jeff was not willing to provide. We offered to have the whole load delivered prior to start and they didn't want it all there at the same time. This clause in the contract was only removed after we said we were going to walk. Because we purchased our own materials we also paid a consulting fee of $2500 over and above the original bid of which we paid the full quoted amount of labor not negotiated down. Structural issues with our current home were pointed out to us and how they were going to fix them. Bottom line was the new addition that they were contracted to build did not pass framing inspection as the birds mouth in the rafters were cut too deep and were not structurally sound with out providing additional bracketing. The load points in the basement that carried our new main beam were left without blocking and the newly installed beam had to be jacked back up and shimmed as the house was already starting to sag. This was pointed out to us by another tradesman. Our house did end up passing inspection but beware passing code does not mean straight, plumb, or level. When drywall came and trim was installed we had to shim rafters 1¼? in order for the ceiling to be installed so that it did not look wavy. One of the bedroom doors was not able to open without hitting a wall that was built 4? closer than what the plan called for. When bedroom cabinets came, the new wall that was built was 7/8? out of square in 1 foot and adjustments had to be made in order for the cabinet to fit. We understand that problems come up during construction but to pay a general contractor and consulting fee?s for someone to manage the project and then be left to fix the problems on our own did not sit well with us. The cost to fix issues was paid by us out of pocket for time and material to the carpenter we hired to finish the project for the quality job that we were originally promised. When the final payment was made no one from Renovations Group or OAR had even been through their finished project to make sure that things were done right. All the time was spent on the sales process without the follow through and supervision once the project was started. If you can?t do it yourself and you need assistance this is not the route to go.

Every attention to detail followed. Cleanup superb. Jeff Auberger has a "vision" and is really helpful. Their decorator was a big help too with the finishing details.

Kevin was super nice and down to earth. He did NOT take advantage of us. He came to look at our sunroom to see what solution he could give us. We have water coming in from an unknown place. Since he didn't have the exact answer we really appreciated that he didn't just say "well you have to rip it all up...and that will be $10,000 mam" If we need him again we'll call because he seems very honest.

Several neighbors also have had major additions done and are pleased with results.

The work was done perfectly. The carpenter was professional in every: he showed up on time, he covered affected areas, he cleaned up afterwards. I give this company all A's. They did a major remodel for us in 2006 and did some other repairs not related to the remodel since then. We are happy with their work in every way. They extend themselves to continually do excellent work.

It turned out wonderfully. They were absolutely fantastic. They came on time. They were clean. They did everything they said they were going to do. They went above and beyond.

Their service was very good. They were neat, orderly and on time. They were everything you look for in a remodeler. This is the second job they have done for me.

They were down to earth, timely, and they gave us exactly we needed.

We have just had purchased a property and envisioned a major remodeling project with anticipated scope of 200-300k of expense. Initial encounter was respectful and we were offered an option to come up with a plan using their designer. We were not experienced and made a commitment and spent several hours (5-10) to communicate our desires to the designer. They did not take in our vision and kept pushing her ideas as more suitable without providing real design expertise. Very poor service and not a value investment. We were charged 1500$ to provide a detailed floor plan and estimate for a major remodeling project. Floor plan was done using a computer software though not accurately to the scale. Glad that we did not hire them to do the whole job.

We came in under budget. They did a very good, professional job. I felt that the owner was a very good guy and worked without insisting on things or making decisions for me. I would absolutely work with that group again in the future for other remodeling projects.

Contacted Brian from Renovators in late spring 2010 and he came to our home and did his measurements, and in a few weeks e-mailed us with several different options for us to choose from with costs which included flooring, cabinet and fixture allowance. We made our selection on which design and set a date about a month later to get started. Rick was our expeditor once the job got started and was at our home nearly everyday for the next few months. Rick kept us informed during the whole process and overcame some unexpected surprises which came about with a home built in 1928. They finished on time with what they estimated. Our new kitchen is now more functionable, our daughers bedroom is now more than a glorified closet, and our living room can comfortable fit our family in it. We couldn't be happier.

They were suggesting renovating the side of the house. We have a fieldstone exterior and they wanted to put in a window in rather than have a door there. We chose to keep the doors because of it being the straightest shot in and out of the house. They did provide multiple options for us but in the end we went in another direction because the estimate was a bit more than we wanted spend.

Both projects were done in a professional and timely manner. They use employees for most of the work and used subcontractors that met their high standards. I was most impressed with the design that Renovators prepared for each bathroom. Renovators may not be the cheapest contractor but I felt I received the best value in terms of quality of design, material and installation. Currently, they are performing some handyman services for me.

Everyone we dealt with at the company was highly professional. The design provided much needed space and greater efficiency in the existing footprint of the room. The designer and project supervisor sat down with us and went over the construction plan in detail. Construction began on schedule and they kept us informed of the schedule all through the project. They were always available to consult if we had questions and were able to take care of any changes we wanted to make as the project went on. The quality of the work was excellent. The Renovators team did some of the best carpentry work we have had done on the house. I was really impressed. We have had remodeling done on other parts of the house by a good quality company and it does not compare to the quality of the work Renovators did. Everyone they had work on the project did an outstanding job. I highly recommend this company for anyone wanting remodeling done.

The process of scheduling an appointment and meeting with the contractor and receiving a bid went well. The company is very knowledgable and professional. We chose not to use this company because of price. It was significantly higher than all other bids and did not include the flooring. Our home is not a luxury home and we stated we wanted the basement to be comparable to the upstairs, not a higher level. But some of the components included in the bid were fancier than upstairs.

We are happy with what they have done for us. The architect came over and looked over our kitchen. With-in two weeks they had plans. They also gave us a digital view of our new plan to remodel our kitchen on a disc.

The entire process of transforming about 700 outdated square feet into more beautiful, usable space was very satisfying. Peter Wells consulted with us regularly as he configured the construction design; he was also extremely helpful in directing us to an interior designer who helped us flesh out color and room design, to appliances that met our needs, to tile and granite sources, and to other needed vendors. He proved to be patient, creative, diligent, thoughtful, and persistent as he designed, and at times redesigned, a plan that has proven to be both aesthetically pleasing and practical; he consulted with us regularly as the project materialized and even after completion. The project started on time with workers present every day until completion. Rick's fine sense of precision was evident in his own carpentry work as well as the standard he held for his employees and each subcontractor. He was ultimately responsible for this project's superior quality. Costs were always clear.

Great experience throughout the project. Bryan did an excellent job during our initial contact and preliminary design discussions. He was assisted by Peter on the design and both worked very well with us as we considered their creative alternatives in each area of the project. Bryan was also very helpful in detailing the work-scope and directing us to a variety of suppliers for selection of materials and hardware. Once details were worked-out with Tony and we signed the contract, work was begun as promised and continued without interruption until completion. Rick took the lead along with Duston, directing the daily activities of their highly skilled crew and the numerous subcontractors involved in the project. Both Rick and Duston demonstrated their personal craftsmanship, problem solving and project management skills on a daily basis. The Renovators team was great to work with and we would not hesitate using them again in the future. Follow up note: 3/28/09 We ran into a problem with a minor part that failed and we contacted them on January of 2009. I just expected to get information about the flexible duct material. Instead they came out a week later and repaired at no cost to me. They provided excellent follow-up service to work they completed 2 years ago.

THEY NEVER RETURNED OUR CALLS. AFTER I CALLED AGAIN, THEY DID COME OUT TO PUT TOGETHER AN ESTIMATE, BUT FAILED TO SEND THE INFORMATION BACK. I CALLED AGAIN, AND THEY SAID THEY'D GET BACK WITH ME, ONLY TO CALL BACK AND DECLINE TO TAKE THE WORK AFTER A MONTH OF WAITING.

BRYAN WARD WAS EXCEPTIONALLY HELPFUL AND DUSTON THE SITE SUPERVISOR WAS VERY ACCOMMODATING AND PROFESSIONAL AS I WAS VERY PARTICULAR. DURING THE REMODELING I HAD OTHER PROJECTS THAT CAME UP SUCH AS NEEDING AN ACCESS DOOR MADE IN A CLOSET AND INSTALLING A NEW SCREEN DOOR. THEY PROVIDED THOSE SERVICES WHICH ADDED COST, BUT SAVED ME TIME HAVING TO FIND SOMEONE ELSE. IF I HAD CONCERNS THEY WERE VERY RESPONSIVE. I HAD HUGE ISSUES WITH THE CUSTOM CABINET COMPANY'S WORK. BRYAN AND DUSTON MADE SURE THEY WERE ADDRESSED TO MY SATISFACTION. IF THERE WERE CLEANING UP ISSUES THE GUYS RESPONDED TO MY REQUESTS. THEY ALSO INSTALLED A NEW WINDOW IN THE UPPER BATH. THE PAINTING OF BOTH BATHROOMS WHICH WAS ALSO DONE COULD HAVE BEEN BETTER.

THEY ADDED A LIVING ROOM, BEDROOM, BATHROOM AND WET BAR. THEIR WORK WAS VERY GOOD, THEY WERE EASY TO DEAL WITH AND DEALT WITH ISSUES IN A REASONABLE MANNER. I HIGHLY RECOMMEND THEM.

ALTHOUGH NOT ALWAYS UP ON THE LATEST PRODUCTS AND TECHNOLOGY, RENOVATORS WILL EXECUTE WHATEVER YOU WISH. THEY ARE HONEST AND HARDWORKING. EVERYONE WE WERE IN CONTACT WITH WAS A PLEASURE TO HAVE IN OUR HOME.

RENOVATORS WAS THE MOST COURTEOUS, CLEANEST, MOST PROMPT AND PROFESSIONAL PEOPLE I HAVE EVER HAD WORK ON MY HOUSE. THEIR WORK WAS IMPECCABLE. EVERYTHING THEY DID ON MY HOUSE FROM THE ROOF TEAR OFF FOR THE DORMER TO THE BEAUTIFUL STAIRCASE THEY BUILT WAS THOUGHTFULLY PLANNED, PREPARED FOR AND EXECUTED.

WE WERE EXTREMELY PLEASED WITH THEM. MAYBE A LITTLE PRICEY BUT HE WORKMANSHIP, TIMELINESS, FRIENDLINESS, COOPERATIVENESS AND GENUINE EFFORT TO PLEASE MADE IT WELL WORTH IT. TONY RINK IS OWNER. ALT. PHONE IS 414-964-8835. WEB SITE IS WWW.RENOVATORSLTD.COM. ARE NARI MEMBERS

WE WERE EXTREMELY PLEASED WITH THEM. MAYBE A LITTLE PRICEY BUT THE WORKMANSHIP, TIMELINESS, FRIENDLINESS, CO-OPERATION AND GENUINE EFFORT TO PLEASE MADE IT WELL WORTH IT.