Elkhorn Automotive & Tire Center

unknown

They're knowledgeable and helpful. They'll pick you up and take you home.

excellent, they said i had 25% brakes left and did nit need replaced at this time, nice to be honest
also said my transmission fluid was low and they added fluid at no charge, just asked that i return in future when work is needed

After confirming that there was a leaky brake like the service people went ahead to repair it. After a little while one of the guys came in to where I was waiting and said they found another leak but because they missed it during the first inspection and had already quoted me a price, they were not going to charge me for the second repair. Stand up people who were able to get me in the day I called.

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Work was performed correctly. Friendly service, no hassels, fair price.

I was just checking them out. I knew where it was. I didn't go to any companies to find them or anything. He is very professional and family oriented. They are very nice people.

The upside to the story is they took me in after another local shop had "sat" on our car for two days. However it was Friday around 3 when we got the car to them, so there was no actual work performed until Monday. I had to call and find out what was going on, in the past the former owner would call me as soon as he knew of any problem. The current owner doesn't seem to pay as much attention to customer inquiries. When I did get a hold of him, he insisted that I needed A TON of extra work done to the car, including; crankshaft sensor, timing belt, water pump and alternator, and really didn't want to release it to me until all repairs had been made. This also tripled his estimate into budget deficit mode for us, and I explained I really just needed the car to run again. As for his insistence that we needed a new water pump because it was going bad, it's 6 months later and the water pump is still working thank you. Overall, I would not reccomend them, I feel I was overcharged, that I was given an ultimatum, not options when it came to my problem, and they are just not as curteous as previous ownership.