I called this landscaper on a Wed AM telling him my situation, that I was having a party that Sat & needed some fairly extensive yardwork done & hopefully some pond maintenance. I made it clear that if he could not get the job done in that timeframe to tell me so that I could contact another company. He assured me he could do it and that he'd be over Thursday afternoon to get started. He was professional on the phone & I truly thought I had found someone who might actually care about his customers. He called me at 3pm Thursday and informed me he would be over in 30 minutes. He attempted to confirm my address & only then realized that he had the wrong address, about 7 miles outside of my town. He said he'd just do the work on Friday then. I told him I had planned on him coming that afternoon so I could walk the grounds with him and show him exactly what I needed done because I would be at work the next day. My home was a foreclosure with extensive landscaping that had not been maintained for some time. When I told him I wanted him to come that afternoon yet, he seemed a bit annoyed, yet said he would come but that it would take him a little longer to get here. Meanwhile, a friend of mine and I were out in my yard working and did not notice how much time had passed. Well, by 5pm Thursday (2 hours later) this Chad fellow had still not shown up. He knew about my deadline (but not why I was having the party), yet just decided not to show up. I called his phone & I was sent to voicemail. I left a message indicating that I hoped he had not been in an accident & asked him to please return my call to let me know what was going on. At that point I thought it might be helpful to share with him the reason for my party that weekend -- that it was to celebrate the LIFE of my fiance who DIED in an accident 2 months prior. We had just purchased the home 5 months earlier, and it was our intention to throw a party to celebrate our new place & a new beginning. So not only was I celebrating his life, I was carrying out the wish that we both shared of having a party by the end of summer. No return call came. I called him the next morning, again hoping that he had not been hurt in an accident or something because I of all people know how that feels to lose someone to an accident, and again my call went to voicemail. I left a message similar to the night before, about the reason I was having this party, and told him it was very uncool for him to do this to me all because he didn't want to drive an extra 7 miles. I mean, seriously, it was 7 miles, and getting the address wrong was not my error, but his. I told him I truly hoped he would call me back and rectify the situation that day, or that I would be sharing my experience with him to my friends at the party (50 guests in attendance) and possibly even on facebook. Still no call. So it went from me being so happy & relieved to find this person who assured me he could help me, to him just not showing up because he didn't feel like it. I mean, I wasted 2 days waiting for this man to come do work he promised when I could've been looking for another landscaping business who WOULD do the job. Its unconscionable that someone could actually hear that the reason I was having this party was to honor my fiance's memory & NOT feel guilty about standing me up. Not only unprofessional, but also pretty heartless if you ask me. Thanks for nothing!!!