MATERNA'S CONSTRUCTION

Remodeled bathroom. Looked good on completion but over few months it is falling apart. He has come to repair it but this is a nuisance because the repairs are not good either.

SPECIAL ORDER OF RANGE AND HOOD. DELIVERY DAY CALLS WENT UNANSWERED. HAD TO POSTPONE DELIVERY ABOUT 15 DAYS. ON DELIVERY DAY HE WAS STILL WORKING ON THE GAS LINE. AFTER THE DELIVERY PEOPLE LEFT HE FOUND HOOD COULD NOT BE USED DUE TO SHAPE OF HOUSE. THIS IN SPITE OF REPEATED TALKS AND SHARING BROCHURES WITH HIM. HE CALLED AMERICAN FROM OUR HOUSE TOLD US A NEW HOOD WOULD BE AVAILABLE IN 3 DAYS. WE WERE UNABLE TO COOK BECAUSE THE RANGE WAS NOT VENTED. ON THE 3RD DAY WE CALLED AMERICAN THEY TOLD US THE HOOD WOULD NOT BE IN FOR ANOTHER 2 WEEKS. HE HAD LIED TO US ABOUT IT COMING IN 3 DAYS. AFTER PLEADING WITH AMERICAN THEY WERE ABLE TO GET THE HOOD IN 8 DAYS INSTEAD OF 14. WE LEFT ABOUT 8 MESSAGES FOR TOM THE DAY THE HOOD WAS AVAILABLE AT AMERICAN, NO RESPONSE. HE COMPLETED THE JOB ABOUT SIX WEEKS LATE DUE TO HIS INCOMPETENCE AND LACK OF PROFESSIONALISM. WE FOUND HIM TO BE UNTRUTHFUL, TARDY, AND UNPROFESSIONAL. HE IS ONLY PUNCTUAL IN COLLECTING PAYMENT. WE WILL NOT HIRE HIM AGAIN FOR ANY WOR