
MUDTeCH LLC
About us
Mudtech LLC. MUDtech is your Basement waterproofing, foundation, and pavement repair solution. We have fixed thousands of customers Water problems, sinking foundations, Bowing basement walls, asphalt and concrete problems. We specialize in Keeping water away from Basements and other places you want dry, raising and stabilizing sunken foundations and concrete, Reinforcing and bringing bowed basement walls back to their original location, replacing damaged concrete, repairing damaged asphalt with infrared repair, replacing damaged sections of asphalt. Repairing parking lots and extending the life of pavement of any kind. Mudtech has been chosen by many consumers to Protect their homes and businesses from water and expansive soils, extend their pavement life including many municipalities. No job to big or small for pavement maintenance. MUDtech is your solution to damaged foundations and bowing walls. If your foundation is cracked, sinking, leaking water or bowing call MUDTeCH to come straighten and repair the walls as well as reinforce damaged walls and frost walls. State of the art Crack injection on poured walls as well as steel beam reinforcement installed by trained friendly staff. No need to have multiple companies to fix the foundation then repair the surrounding pavement. Call MUDTeCH to handle it all.
Business highlights
Services we offer
Asphalt repair, Concrete and asphalt crack filling & seal coating., Concrete repair, Crack injection waterproofing, Full exterior Excavation, Helical Piering, Interior drain tile and city drain replacement, Mudjacking, Residential, Steel beam reinforcement, Sump pump installation, and municipal Foundation repair, commercial, industrial, waterproofing and drain tile
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
0% | ||
0% | ||
13% | ||
13% |
In Spring 2014, our new property manager tried reaching Mudtech and was told our contact person no longer worked there but to email a copy of the last quote and someone would get back to her. She has called them numerous times, and has received NO RESPONSE TO DATE. The warranty work which they agreed to take care of has NEVER BEEN DONE. I would not recommend working with this company.
Cleaned up exceptionally well...it can be a rather messy process. I'd call these guys again in a heartbeat.
"MUDTeCH raised the slabs proposed exactly as described in the proposal and as agreed upon with the customer at the time of the estimate to pitch water away from the house. The customer never contacted us about any issues with the work before leaving a negative review. If the customer wanted additional slabs lifted they should have said something to the crew, estimator, or called in."
"I am very sorry for the lack of communication associated with this job. I acknowledge that there was a mistake on our Angies list page that stated we accept Visa. When Kerry called asking to pay with credit card I was working in the field on another customers job and I told her I didn't think anything online said we accept credit cards as we never have in the past and have no means of doing so. She stated that it was on Angies list and insisted that I check for myself. I told her there must be a mistake and I was sorry but we don't have the ability to receive credit card. I also stated that I was in the field and didn't have access to a computer to check but that I believed her. I asked if there was a reason she needed to pay with credit card and she responded "with such a large purchase it would be nice to get the points from the credit card." I explained that it is not free for companies to accept credit cards and that I would be happy to take a percentage equivalent to whatever she would receive in points off her bill since it was our fault that there was an error online. She refused to take the discount. I again asked if there was any alternative to taking a credit card that would satisfy her since we didn't have the ability to accept them. She stated "you could accept credit card." I am a very reasonable person and will go out of my way to ensure customer satisfaction but on this situation we couldn't come to an agreement. We performed superior quality work that speaks for itself. It is rare that a plug hole fails but we warrant all plug holes and as the complaint states it was repaired in a matter of days. The visible seam in the asphalt is a texture difference between new asphalt and the sealer on the rest of the driveway. If you took a core sample there would be no seam. I can tell you with certainty there is not another company in the state that could have done a better job fixing the asphalt or lifting the concrete. I am sad that we couldn't satisfy this customer. I have updated the site to correct the credit card error."
The driveway was paved, but Steve suggested a concrete curb rather than the originally proposed asphalt curb. I agreed and requested an industrial profile rather than one of the other decorative profiles that MudTech had available. I was told that it would take two weeks to order a pattern for the industrial profile.
Steve dropped by in September while in the neighborhood on another job to let us know that the pattern would be available soon and the the curb would be completed.
As of the end of October, the work hasn't been completed and none of my voicemails and emails (through both MudTech's website or Angie's List) have generated a response. I'm starting to look for someone to add a curb.
I should mention that I have not received a bill for any of the work done so far.
Our garage floor was several inches higher than our asphalt driveway and had big openings that would allow rain and snow to get in. I was afraid that with winter coming the stuff would freeze in there and the end result would be our garage floor heaving. MUDtech showed up and heated the asphalt, filled the holes with asphalt and pounded it down in. They smoothed out the approach and rolled it. It is beautiful sloping approach now instead of a big bump.
The other area was a low spot with the asphalt all broken out. They heated the area, raked it out, added some new asphalt and rolled it smooth. Looks like new. I have a couple more cracked areas that I will have them do next year. This was better than sliced bread and I am really happy with the outcome. Thanks to Steve and the MUDtech crew.
Licensing
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