Milwaukee PC

Pricing was very good. The job was very good. They're quick. They got everything on it working.

My virus checker found the Zero Access virus on my computer but was unable to remove it. I researched the virus and determined that I didn't have the skill and time to remove it so I decided to take it to Milwaukee PC. I explained the problem when I dropped off the computer and they said it would take 3 to 4 buisiness days to fix. I was surprised when I received a call to find out what was wrong with my computer. No one had indicated the problem on the work order. I explained the problem so they could fix it. Computer was ready when they stated it would be. They and quot;discountedand quot; the $99.99 price. After I booted my computer and within 60 SECONDS, my virus checker told me I had the Zero Access virus and now in 3 locations instead of the original 2. I could tell Milwaukee PC installed a program to remove the virus but it was very apparent they never checked that it actually removed it. Their receipt did state and quot; If problem persists, a Format and Reload will be needed at an additional fee.and quot; But why did I have to find that I still had the virus. I believe they should have checked and notified me. I took my computer to another company who successfully remove the virus. It is a difficult virus to remove and took significant amount of time which I was willing to pay for. I wish Milwaukee PC had demonstrated better customer service and communication skills.