Ideal Fence

owner is M.I.A and refuses to refund down payments even after he was contacted not once but twice by the Town of Cottage Grove Police Dept. He told the officer on 2 occasions he would send out the refund. both time the refund never showed up. The BBB has also tried to contact him and he has refused to reply. He keeps claiming he has COVID. Truck carrying materials continue to show up at his business address. Him and his emplyees have been spotted entering and leaving the business but keep the door locked and refuse to answer it.

They keep not showing up when they say they will. They don’t respond to most emails and don’t answer the phone. They are ignoring my request to return the deposit for work they appear to have no intention of doing. I think they just stole my deposit and I see I’m not alone.

We were very satisfied with Ideal Fence's job at our house. We enjoyed good communication with the company from the initial visit, to the estimate, the scheduling of the work, and installation of the fence. Scott gave us a week's advance notice of when the crew would be working at our house. The crew members were professional, polite and hard working. They did a beautiful job on the fence and finished the work in the time that had been projected for the job. We would highly recommend Ideal Fence.