TOM'S SERVICE

Excellent service and follow-up

I have had him for years, so he is very good. He is accommodating and he is honest and reasonable, he tries to fit you in where it's a appropriate. I remember one time he was here in an emergency where my water pipe outside burst and was in the winter and it was spewing out water which was freezing. We had like sheets of frozen water and it was stopping my furnaces because it spraying out over and her had to fix the pipe. He didn't bill me up right away, I have to make sure he is up to date with his billing, which he is and so we combine services. He is like an old friend, whoever is around like if my clean person is here he will answer her questions too. She needs some advice so he is a friendly person. He doesn't jump to conclusions, he takes time to analyze to problem and he gives you multiple scenarios and he can usually zero in and do it and he can help you with that too. He can do it on the phone, he will tell you what to do like the furnace, he will tell you what to do and if he has to get here he does get here and it's personal. You don't get a recording usually and if you do it's him and he will call you back.