LE TOURNEAU'S FLOORCOVERING SVC

During both phone conversations, Tom was not helpful and was argumentative, insisting that the natural jute pad which I wanted did not exist. I provided specific information on where the material could be purchased and stated that I needed it cut, pieced and installed. Tom stubbornly maintained that it must be pieced with adhesives to which our family is allergic. I held my ground stating that I knew that this carpet firm had installed the product I wanted for another party. He took my name, number, etc., repeated it back correctly (at my insistence) and said the owner, Pierre would call me. I received no call. The company representative was not professional and was confrontational.