Very responsive to my questions, and gave me a lot of his time for free on the phone.
Description of Work: I had a wonderful conversation with John Kessler today. He is a craftsman and knows his stuff. I inquired about the opportunity to purchase antique grandfather clocks and sought out his advice. In the process of him making his explanations, I also inquired about his service fees. His fees to maintain my clocks is below what I pay now, and his quality (based on how he describes his work) will be better. And, for a complete overhaul, his fees are extremely competitive and again, the process is quite thorough. I actually look forward to engaging his services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Tessie A.
06/2012
1.0
clock repair
 + -1 more
I have tried several times to reach someone at this local clock repair shop. Either the phone just rang without being answered, or when I left messages (several), there was no return call. I no longer attempt to do business with this service provider because they do not seem to care about obtaining my business or even basic customer service.
Description of Work: No services were performed due to no return call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
YVONNE M.
01/2010
5.0
clock repair
 + -1 more
Very prompt and professional service. He showed my husband the worn out parts in the old mechanism.
Description of Work: Mr. Kessler came to the house to diagnose why our antique Grandfather's clock stopped running. He diagnosed the problem as worn-out mechanism--30 years from a mechanism that should last 20. He ordered a replacement mechanism that is identical to the original, set the timing at his shop, and returned to install it.
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Service Categories
Clock Repair
FAQ
Kessler'S Old Time Shop is currently rated 4.4 overall out of 5.
No, Kessler'S Old Time Shop does not offer free project estimates.
No, Kessler'S Old Time Shop does not offer eco-friendly accreditations.
No, Kessler'S Old Time Shop does not offer a senior discount.
No, Kessler'S Old Time Shop does not offer emergency services.
No, Kessler'S Old Time Shop does not offer warranties.