
Caliber Custom Cabinetry LLC
About us
Caliber offers a high caliber experience for every customer that wants a new or refreshed kitchen or bath. We do custom cabinetry, cabinet-centric remodeling and custom refacing. Our quality is second to none and we take care of every customer from the beginning to the end and after, but don't take our word for it, just read our reviews.
Business highlights
Services we offer
Caliber builds custom cabinetry and refaces cabinetry in real wood. Whether you're replacing or refacing we use the highest quality materials including dovetailed drawers, built-ins, custom offices, drywall, electrical, entertainment centers, etc. We also do cabinet-centric remodeling (countertop, hutches, lockers, mantles, paint, plumbing, solid wood doors and drawer fronts and the latest and greatest in hinge and glide technology. We custom build cabinetry, tile)., wardrobes
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
0% | ||
0% | ||
0% | ||
5% |
"Thank you for the review! It was a pleasure working with you both and to fabricate your unique pieces as well. We strive to give every client a high caliber experience and these reviews let us know that we're achieving our goal. Thanks Again! -Andy, Nicci, and the Caliber Team"
NOT USE CALIBER CUSTOM CABINETRY! We hired this company to reface and slightly
modify our kitchen cabinets. Andrew came to my house for selection of the stain
color. The first sample (a 2-3" x 4" piece of wood) that he brought
was too light and I told him that I wanted to go a little darker and he seemed
irritated by that. My goal was to match the wood trim that I already had on my
window and sliding glass door in the kitchen. Andrew returned a couple of weeks
later while we were having a wood floor installed. He was very rushed and
wanted a decision from me on the spot. He brought the original sample along
with a darker one for me to choose from. I chose the darker sample. I did not
hear from Andrew until just before our scheduled day of installation. On the
day of installation, I did not see what was being installed until the end of
the first workday. As I checked the progress, I was shocked at the color of
the wood being installed. The color was much darker than what I had chosen and
did not match my trim at all. I contacted Andrew immediately by email to tell
him that this was not the color that I had approved. Andrew met with me the
following morning and really didn't have much to say. He claimed that this was
the color that I had agreed to. Although he knew the topic of the meeting that
morning, he did not bring, nor did he ever produce, the original samples that
he had used for me to select the color. Andrew offered to recalculate things to
re-do the project but the project would have to be rescheduled (leaving my
kitchen torn up for weeks) and I would have to pay the total cost for replacing
all the wood that was stained the wrong color. Andrew took no responsibility
for any part of the error. This mistake could have easily been avoided if
Andrew had a better process for color selection. Unfortunately, this did not
happen and the consequences have been disastrous. This project was supposed to
bring great joy to our home. Instead, seeing my kitchen, has become a daily
reminder of a careless mistake made by a rushed business owner. BUYER BEWARE!
"We are sorry that [Member name removed] is displeased with her completed kitchen. Being a small family-owned company, customer satisfaction is extremely important to us and confirmed by the 17 other reviews on this site. Unfortunately, this was an instance when we could not correct her grievance. Wood is an organic product and an entire kitchen will accept stain differently compared to a smaller sample. We created a 12" x 24" stained oak sample to match her pine door and window with oak casing. She said it was too light, so we made a slightly darker sample which she approved. This issue regarding the stain color was brought to our attention in the middle of the project after nearly all of the material was finished. We did offer alternatives to rectify her displeasure, but she declined. After the project was completed ahead of schedule, we took the approved sample around the completed kitchen showing the customer areas where the finished product was lighter than the approved sample and darker than the approved sample. Unfortunately, despite our efforts we were unable to reach an agreement on how to remedy her displeasure. We encourage you to read the reviews on this site in their entirety and speak with us directly should you have any questions. Andy & Nicci Holtzen - Caliber Custom Cabinetry"
- Excellent product: our new kitchen is not only beautiful today, but is built well to stand the test of time. We especially love the handcrafted, hard wood cabinets that Caliber built.
- Excellent customer service: Nicci and Andy are great communicators. Unlike other contractors, they made sure to include both spouses in all communication, and they answered every single question we had throughout the process, and quickly responded via email or phone calls.
- Thoughtful recommendations and design: upon hearing what we liked and disliked about our current kitchen, as well as our style preferences, Andy created a series of 3D drawings and helped us hone a plan. He had great ideas on what would work well and what wouldn?t, but never pressured us to go a certain route. Unlike other contractors, it didn?t feel like his goal was to sell us the maximum amount of product; rather, he wanted to make sure our kitchen design worked well for us. During our meetings, Andy would amend the 3D drawings on his laptop and could immediately show us what other options would look like. This was incredibly helpful in visualizing different options.
- Great scheduling. Unlike other contractors, Andy and Nicci provided a schedule with little dead time, minimizing the amount of time we were without a kitchen, but without cutting corners. They did a great job coordinating subcontractors and making significant progress every day.
- Resolving any issues the right way. With any remodel, unexpected issues are bound to come up once demo begins. We appreciated that Andy resolved all issues ? even those that created extra work for him ? without any pressure from us. After hearing horror stories from friends who had to fight tooth and nail to get problems solved, we appreciated having the opposite experience with Caliber.
In short, we not only love our beautiful new kitchen, but we have nothing but good things to say about working with Caliber Cabinets. We would definitely work with them again in the future and highly recommend them.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.