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Caliber Custom Cabinetry LLC

Cabinets Installation, Cabinets - Repair, Carpentry Framing - Install,

About us

Caliber offers a high caliber experience for every customer that wants a new or refreshed kitchen or bath. We do custom cabinetry, cabinet-centric remodeling and custom refacing. Our quality is second to none and we take care of every customer from the beginning to the end and after, but don't take our word for it, just read our reviews.

Business highlights

17 years of experience

Services we offer

Caliber builds custom cabinetry and refaces cabinetry in real wood. Whether you're replacing or refacing we use the highest quality materials including dovetailed drawers, built-ins, custom offices, drywall, electrical, entertainment centers, etc. We also do cabinet-centric remodeling (countertop, hutches, lockers, mantles, paint, plumbing, solid wood doors and drawer fronts and the latest and greatest in hinge and glide technology. We custom build cabinetry, tile)., wardrobes

Amenities

Free Estimates

Yes

Reviews
4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%
Showing 1-19 of 19 reviews
Susan R.
Nov 2018
5.0
Yes, I recommend this pro
$16,000
I needed to upgrade my old kitchen cabinets and have flooring installed and Caliber did an excellent job. They responded quickly to my inquiries, gave me detailed quotes, and walked me through the many options I had for wood, fixtures, etc. Nate, the carpenter, was terrific. Friendly and professional, always on time, very detailed and meticulous in his work, cleaned up every afternoon before he left for the day. He even re-installed the blinds I needed to remove to have some moldings replaced. I have no hesitation recommending Caliber cabinetry.

James C.
Nov 2017
5.0
Yes, I recommend this pro
$40,000
Caliber Custom Cabinetry did a fantastic job in our kitchen remodel. In less than a month, they completely removed the old kitchen down to the floor and reinstalled a brand new kitchen with beautiful cherry cabinets and new countertop, sink, appliances and electrical work. These cabinets and drawers are not just surface attractive, either. They front solid maple boxes with dovetail construction and soft-close doors and drawers. The design work of both Andy and Nicci Holtzen was a huge help and flawless in execution. If you are considering any remodel involving cabinetry, whether it be kitchen, bathroom, or other room, you would be foolish not to get a bid from this company. It was the best remodel of my life and my wife and I just celebrated our 52nd wedding anniversary--a period that includes a LOT of home remodeling in houses all over the United States.

Howard S.
Jan 2017
5.0
Yes, I recommend this pro
$16,000
These folks were WONDERFUL! They have small company so concentrate entirely on job at hand and do it more quickly than time estimates given me by larger outfits. They do quality work and are perfectionists! Nicci and Andy are delightful, professional and take such pride in their work. I cannot say enough good things about them. I miss them being here and will hire them again in a heartbeat.

Diane H.
May 2016
5.0
Yes, I recommend this pro
$2,000
unknown

Adam B.
Apr 2016
5.0
Yes, I recommend this pro
$6,000
Workmanship and attention to detail were excellent, Andy was responsive and very professional. Overall very satisfied with the results.  Hiring again for crown moulding in bedrooms.


Melissa C.
Mar 2016
5.0
Yes, I recommend this pro
$500
unknown

Sheryl
Oct 2015
5.0
Yes, I recommend this pro
Our new kitchen is gorgeous. We absolutely love everything about it, we would not change a thing. Andy and Nicci are very easy to work with. Everything went great. I would recommend them to anyone that wants to remodel their kitchen, bathroom or building a new home.
Response from Caliber Custom Cabinetry LLC
"Thank you for the review! It was a pleasure working with you both and to fabricate your unique pieces as well. We strive to give every client a high caliber experience and these reviews let us know that we're achieving our goal. Thanks Again! -Andy, Nicci, and the Caliber Team"

Sheryl
Oct 2015
5.0
Yes, I recommend this pro
unknown

Kelly A.
Sep 2015
5.0
Yes, I recommend this pro
$9,500
It was a wonderful experience!  Nicci and Andy are very professional and really know what they are doing!  They lightened the stress of remodeling our kitchen with timely assistance to keep us on track with decisions, as well as timely implementation.  It was obvious they had done this a time or two in the past.  We picked out a silestone counter, they suggested knobs, a sink, a faucet, etc.  They installed it all and it works perfectly together.  We love our new kitchen and couldn't be happier with the result!  We highly recommend them!!

Lisa C.
Jul 2015
1.0
$9,000
If color matching is important to you and your project, DO
NOT USE CALIBER CUSTOM CABINETRY! We hired this company to reface and slightly
modify our kitchen cabinets. Andrew came to my house for selection of the stain
color. The first sample (a 2-3" x 4" piece of wood) that he brought
was too light and I told him that I wanted to go a little darker and he seemed
irritated by that. My goal was to match the wood trim that I already had on my
window and sliding glass door in the kitchen. Andrew returned a couple of weeks
later while we were having a wood floor installed. He was very rushed and
wanted a decision from me on the spot. He brought the original sample along
with a darker one for me to choose from. I chose the darker sample. I did not
hear from Andrew until just before our scheduled day of installation. On the
day of installation, I did not see what was being installed until the end of
the first workday. As I checked the progress, I was shocked at the color of
the wood being installed. The color was much darker than what I had chosen and
did not match my trim at all. I contacted Andrew immediately by email to tell
him that this was not the color that I had approved. Andrew met with me the
following morning and really didn't have much to say. He claimed that this was
the color that I had agreed to. Although he knew the topic of the meeting that
morning, he did not bring, nor did he ever produce, the original samples that
he had used for me to select the color. Andrew offered to recalculate things to
re-do the project but the project would have to be rescheduled (leaving my
kitchen torn up for weeks) and I would have to pay the total cost for replacing
all the wood that was stained the wrong color. Andrew took no responsibility
for any part of the error. This mistake could have easily been avoided if
Andrew had a better process for color selection. Unfortunately, this did not
happen and the consequences have been disastrous. This project was supposed to
bring great joy to our home. Instead, seeing my kitchen, has become a daily
reminder of a careless mistake made by a rushed business owner. BUYER BEWARE!
Response from Caliber Custom Cabinetry LLC
"We are sorry that [Member name removed] is displeased with her completed kitchen. Being a small family-owned company, customer satisfaction is extremely important to us and confirmed by the 17 other reviews on this site. Unfortunately, this was an instance when we could not correct her grievance. Wood is an organic product and an entire kitchen will accept stain differently compared to a smaller sample. We created a 12" x 24" stained oak sample to match her pine door and window with oak casing. She said it was too light, so we made a slightly darker sample which she approved. This issue regarding the stain color was brought to our attention in the middle of the project after nearly all of the material was finished. We did offer alternatives to rectify her displeasure, but she declined. After the project was completed ahead of schedule, we took the approved sample around the completed kitchen showing the customer areas where the finished product was lighter than the approved sample and darker than the approved sample. Unfortunately, despite our efforts we were unable to reach an agreement on how to remedy her displeasure. We encourage you to read the reviews on this site in their entirety and speak with us directly should you have any questions. Andy & Nicci Holtzen - Caliber Custom Cabinetry"

Karen K.
Mar 2015
5.0
Yes, I recommend this pro
We met with over a dozen contractors and remodelers, and felt Caliber stood out in the following ways:
- Excellent product: our new kitchen is not only beautiful today, but is built well to stand the test of time. We especially love the handcrafted, hard wood cabinets that Caliber built.
- Excellent customer service: Nicci and Andy are great communicators. Unlike other contractors, they made sure to include both spouses in all communication, and they answered every single question we had throughout the process, and quickly responded via email or phone calls.
- Thoughtful recommendations and design: upon hearing what we liked and disliked about our current kitchen, as well as our style preferences, Andy created a series of 3D drawings and helped us hone a plan. He had great ideas on what would work well and what wouldn?t, but never pressured us to go a certain route. Unlike other contractors, it didn?t feel like his goal was to sell us the maximum amount of product; rather, he wanted to make sure our kitchen design worked well for us. During our meetings, Andy would amend the 3D drawings on his laptop and could immediately show us what other options would look like. This was incredibly helpful in visualizing different options. 
- Great scheduling. Unlike other contractors, Andy and Nicci provided a schedule with little dead time, minimizing the amount of time we were without a kitchen, but without cutting corners. They did a great job coordinating subcontractors and making significant progress every day.
- Resolving any issues the right way. With any remodel, unexpected issues are bound to come up once demo begins. We appreciated that Andy resolved all issues ? even those that created extra work for him ? without any pressure from us. After hearing horror stories from friends who had to fight tooth and nail to get problems solved, we appreciated having the opposite experience with Caliber.
In short, we not only love our beautiful new kitchen, but we have nothing but good things to say about working with Caliber Cabinets. We would definitely work with them again in the future and highly recommend them.

Neal C.
Jan 2015
5.0
Yes, I recommend this pro
They were really good. They were personable; it is a small mom and pop operation.

Patti M.
Oct 2014
5.0
Yes, I recommend this pro
$30,000
Our experience was very good. He did an excellent job.  It was $30,000 for the kitchen remodel. It's a small-owned company. It's a husband and wife and they were very personable and they came and took care of me. They were reasonable and whenever I had any issues or whatever, they came right back.

Priscilla H.
Oct 2014
5.0
Yes, I recommend this pro
Great! They were wonderful. They did good work and they were timely. The place looks beautiful. They were very good with the cleaning and they did what they said they were going to do.

Richard S.
Sep 2014
5.0
Yes, I recommend this pro
$15,000
Outstanding.  Andy from Caliber listened to what we wanted, made helpful suggestions, delivered exactly on time and provided beautiful cabinets that are almost a work of art!

Julie R.
Aug 2014
5.0
Yes, I recommend this pro
$6,100
I could tell when Andy came to our home to evaluate our kitchen and provide an estimate that he clearly cared about what he did. We were on a budget, but he never made us feel like the job was too small. He listened intently and offered suggestions if asked. The job was estimated to take 3 days. Each day he and/or his employee (forgot his name) arrived and left each day timely after cleanup. They were done right on time. The work was beautiful and everything I hoped for. Andy & Nikki really have it going on!




Heidi A.
Jul 2014
5.0
Yes, I recommend this pro
$7,500
unknown

Lynn O.
Apr 2014
5.0
Yes, I recommend this pro
Everything went smoothly from start to finish. Andy is very professional and easy to work with. He was always happy to answer any questions I had. My cabinets look beautiful!

Sylvia P.
Aug 2013
5.0
Yes, I recommend this pro
$17,225
Things went well and we are pleased with the work. Andy Holzen obviously loves wood and cabinet making, and has his own take on cabinet design that reflects his respect for beautiful wood. Caliber is a small company with personal attention and work by Andy, the owner. In planning the work, he was prompt and courteous, making full disclosure of costs and time frame, and offering suggestions to improve the design and function. He and his assistant arrived on time and cleaned up at the end of the day, as did  his sub-contractors. The cabinet work was completed in four days. A problem with a dimmer for the ceiling lights took several tries to be resolved, but Andy continued to follow up and communicate with us until  it was solved, and did not request his final payment until it was.. The cost was exactly as estimated, after two change orders that involved additional work we requested of the electrical and painting sub-contractors.We would recommend Caliber Custom Cabinets.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Caliber Custom Cabinetry LLC is currently rated 4.8 overall out of 5.

Yes, Caliber Custom Cabinetry LLC offers free project estimates.

No, Caliber Custom Cabinetry LLC does not offer eco-friendly accreditations.

No, Caliber Custom Cabinetry LLC does not offer a senior discount.

No, Caliber Custom Cabinetry LLC does not offer emergency services.

No, Caliber Custom Cabinetry LLC does not offer warranties.