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Verhalen, Inc.

With Angi since September 2009

2.5

(6) Verified Reviews

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Business Details

Phone Number

Address

13745 W Capitol Dr Ste 1

Brookfield, WI 53005

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Verified Reviews

A few reviews for this pro...
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DIANE P.
5.0
09/25/2014
They're a good distributor and service provider. That's why I chose them. They always provide good service and follow-up.
Description of Work
The company that installed the windows is Verhalen. They are the installer and the provider.
Category
replacement windows
Craig P.
4.0
02/24/2014
We already knew what we wanted, because one of our friends had a door that we liked. We were buying the most expensive door, and it is good quality. They did everything well, however, when they installed the patio door, they left a plastic in it, and it messed it up. I tried to fix it myself, and I couldn't so I called them, and they said that the carpenter didn't fix it well. They sent someone over to fix it, and then he told us the problem.
Description of Work
We used estimate from Verhalen, Inc. They put in a large patio door for us and a window.
Category
replacement windows, doors
MARSHA K.
1.0
10/03/2013
still waiting....unhappy and frustrated.....
Description of Work
we have been waiting for our windows to arrive since june...the windows came in august...all wrong size!!! were to be re-ordered and just found out the order was never placed! we are now supposedly having a rush order....3 times and you are out!!! if they do not arrive within the next 6 weeks and correct we will purchase from another vendor.....they may have nice product and features but their service is terrible!
Category
replacement windows
Robin S.
1.0
01/24/2012
My experience with them on a scale of one to ten is a minus ten. It was really bad. First of all it took over a year and a half to get it right. The first door that came the paint was stuck to the cardboard box. The second door they put on the outer portion that is exposed outside was actually separating form the door itself, the panel that they would paint on the outside of the door, that section was pealing away from the door and just lifting up. They had the mutton bars that go across the window reversed with the white part on the interior and the wood grain on the exterior. The door was supposed to come in composite because I specifically told them I did not want wood, but they had it made in wood. When they put the door in I discovered that the whole outside frame was unfinished and unpainted wood. Overall the get F on every thing. They were very rude. I would never use them again.
Description of Work
I used them about a year ago to replace our front door and arched window above the door,.
Category
doors
Anita F.
1.0
04/04/2011
I would not recommend them to anyone. They initially came to install windows on December 27 and 28 of last year. They ended up not having enough wood. There were 5 windows in my family room. They were able to put the window frame around 2 of them, but there was not enough wood for 3 of them. There were 3 windows upstairs that were painted frames, and they had only enough for 1 1/2 of those windows. There was a piece of wood upstairs that was cracked and needed to be replaced. When they came back to fix that, they brought the wrong size piece. When they put the windows in downstairs, they had 3 different colors of stain on the window frame and sash. They came back in February to finish the framing. They brought the wrong color. Last week I gave an approval of the color and they have put that in. I did write to Pella in Iowa. I got a computer generated letter back. It left me feeling very cold as if they didn't care. I wouldn't recommend. They were very expensive. I am sure if I would have went to a big box store, I would have probably gotten them for a lot less. The quality of the installation was terrible. They sub-contract out for the installation.
Description of Work
I used Verhalen to replace 10 windows.
Category
replacement windows
GARY S.
3.0
01/21/2010
Verhalen Inc's estimate was fine. The scheduling went well. We had several leaking issues after the installation and their follow-up was extremely poor.
Description of Work
I used Verhalen Inc to install windows.
Category
replacement windows

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    General Information
    Eco-Friendly Accreditations
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    Frequently Asked Questions & Answers about Verhalen, Inc.

    How is Verhalen, Inc. overall rated?

    Verhalen, Inc. is currently rated 2.5 overall out of 5.

    Does Verhalen, Inc. offer eco-friendly accreditations?

    No, Verhalen, Inc. does not offer eco-friendly accreditations.