Over the Top Roofing & Construction

They were very prompt in getting out to give an estimate. The estimate was within a couple hundred dollars of the other two estimates. After we agreed to have Over the top do our work, they came out again to go over the work order in detail and answer any questions. They were about 2-3 weeks out on starting work. They just called the day before asking if it was okay to start working the next day. The roof was done in a day, and then a different crew came to do the gutters 2 days later. They didn't have enough gutter guard so they returned after the weekend to complete the work. Overall everything went smoothly. They left behind a section of plastic downspout extension hose and crushed a few plants around the house but nothing that won't grow back next year. I would recommend them to anyone for roof and gutter work.

I read the review on Angie's list and requested an estimate via email. Within 24 hrs received a response and made arrangements for an estimate. A few days later Rick came over with the proposal and we signed the contract that same night. From start to finish it was roughly a 2 week span.

Overall, it was a good experience. I had 2 other estimates from very reputable roofers and Over The Top came in slightly under the other estimates (within $500). However, Over The Top included gutter replacement in their estimate and the other roofers did not, which made Over The Top a very good value. Proobably a savings $1000 compared to the other roofers. Quality was very good. Over The Top uses good quality products, not the cheapest but probably not the most expensive either. I expect the singles and gutters will last at least 20 years. Installation quality was very good. The job looks well done and professional. Cleanup was also good, I didn't really notice work had been done except for a few stray nails, which was to be expected. My favorite thing about Over The Top is that they did the entire roofing job in one day. I left for work and when I came home that night, the job was done. Its nice not having to live in a work zone for a few days. The other roofers estimated 3 days for my job. The only area of improvement would be communication. I left a couple of messages that went un-returned and the gutter replacement part of the job took place on a different day but I wasn't told when. In the end the job was done on time and well but a little more communication of plans would have been helpful.

.They did a really nice job. They were really quick. we didn't have to worry about any leaks. We had had some leaking around the chimney since we had moved in and they got that fixed too. So that was really good. They really did a good job. It was a little hard to reach them but it was because of the time of year and they were very busy. I will use them again. I was very happy with the job done.

Rick came to my home with a quote and explained everything to me, went outside and explained what they would do and showed examples on other houses. His quote was fabulous, so much more resonable then any of the other companies. He kept in touch so I would know when they would be there, had to postpone a day due to weather. His crew showed up and got to work immedietely. The boards were bad under the shingles so Rick made sure he contacted me, I was at work, before they went any further and let me know what the cost would be (good estimate)They were completly finished in a day except for the chimney because it was not warm enough, I was contacted when they came back out for that work. They cleaned up extremely well when they were done. This company is awsome! So great to work with and reasonable price for everything they did. I would use them again without giving it a thought! Thanks to Rick and his whole crew!!

The job went really well and we were very pleased. We got a good bid and they were honest and they got it done in a day and they cleaned up after themselves. We would use them again in the future if necessary.

David responded to all post-installation concerns and ended up bringing in painters for the gutters we had ordered (the standard colors did not end up matching our paint scheme as was indicated). I would use David again, and will certainly call him when it is time for the next large project (i.e., windows).

I had a hard time getting them to come back to do some extra work. I most likely would no use them again in the future.

They removed my old roof and replaced it with a new Corning fiberglass roof. The only thing I didn't like was that they left nails and things laying around after they finished the job. I did like that they came out to my home and answered all my questions and were very helpful in that respect.

The process for the estimate went smoothly. Personnel were clear in explanations and willing to answer my questions. The actual installation work was done very quickly. The workmen wasted no time and did continual and complete clean-up. What hard workers and gracious people! The scheduling process had some bumps in it -- perhaps because it was a relatively small project.

Done quickly and very professionally. The bid was written very thoroughly unlike another bid we got. Everything was included. No surprises.

Great contractor! I wouldn’t hesitate to use them again or recommend them to my family and friends. The president, Rick Ihnen, convinced me that his firm was the correct contractor to complete my job and I agree 100%. I needed the entire roof replaced due to hail damage. However, it had to be completed this year due to some insurance limitations. Rick fit me into his busy schedule and his crew showed up and finished this large job in 2 days. The crew worked hard from 7 am to dark each day and was friendly and courteous. The finished roof looks awesome and the crew did a great job cleaning up my property. Rick worked with the insurance company adjuster to make sure we recovered every dollar. I always got a response when I emailed Rick or left a voice message through out the entire process.

This company has been a dream to work with in every single phase of the project. I have never worked with a more versatile, friendly, accommodating and professional company. I am a 60 year old mechanical engineer, and I have hired plenty of contractors in my day. I originally was getting quotes from many companies that all had their specialty, and niche. The costs were really adding up. Almost at the end of my bidding process, I had Rick Ihnen, from Over The Top Roofing show up to give a quote for the rubber roofing on the concrete garage I have. Talking to all the other roofers I called, you would think that I was asking for them to roof a space shuttle! Somehow we got to talking about all the other projects I was tying to get going on this house I had purchased, and Rick said he also had a remodeling division called MI Family Builders, Inc. I went through all the items I needed done, and thought what would it hurt for him to quote them? My biggest immediate problem that had just popped up was the foundation posts, and I had really high quotes to do that work, and it looked like it was going to be a major ?rebuild the World Trade Center? type project if I was to believe all the other companies. Rick said I should relax, and he would quote that too. A week later when Rick came back with all his costs and proposals, with out me prompting him on any of the other projects, he was giving me way more options, better well thought out solutions, and with much more realistic costs. Every single ?favorite? idea I had picked up on, and decided was the way I was going to go, that I had learned from all the others I had met with for weeks was coming out of Rick?s head at our meeting. His foundation fix for me was very sound from an engineering standpoint. I couldn't believe this "roofing guy" was so educated on such a wide variety of home building issues! I hired him that night. These projects took time. I was closing in on winter so I had them work till the snow flew, than told Rick I wanted to wait until April to finish the outside stuff. No problem. I added and changed things along the way. No problem. I changed my mind. No problem. I worked with them, to make sure I got what I wanted. No problem. The guys read my notes I left them, looked at my sketches, and changed ideas as needed. No problem. They listened and reacted to my concerns. No problem. Thats what we all really want,........ NO PROBLEMS. Foreman Shannon is friendly, polite, an absolute foundation digging maniac and qualified. Julio was an extremely patient, physically flexible, detail orientated craftsmen. Justin was a working powerhouse that kept things moving. Do yourself a favor and hire this one company to do everything. It made my project a pleasure to watch unfold with such simple one stop shopping. Now if only the rest of my life would go this smooth,..........

They are amazing. We had some roof damage. When my home was built, the roof was supposed to have a membrane that kept the snow from leaking into the house, and it was not put down. This company came in and did this for me. They are very easy to work with, they did not have high-pressure sales. They were concerned with what was right for my home and me as a customer. We were referred to them by another service provider we'd used previously.

We were very impressed with the workmanship performed by all crews involved. The whole job turned out better than we expected at a competitive and they were great people to work with.

I hired this company to replace my gutters. They told me they would be here on the 7th first thing in the morning. When I called, they said they would figure out what was going on. They called me and said they would be there around 12:30. They finally showed up at about 1:45. When the crew showed up the man said "I'm here for the gutters" without even saying hi or being friendly or professional. They left food and mess in my yard. When they cut the gutters off they marked up the trim that was underneath and you can see it from the ground. Their overall attitude was bad and I felt that they rushed through the work and were unhappy to be there. They were swearing and being very unprofessional. I also felt like paying $900 for 2 hours of work was overcharging me. It hasn't rained yet so we will see how my new gutters work.

Rick, one of the owners, came out a few days after I called for an estimate. Rick was very professional and I felt no pressure from him. He seemed to be very knowledgeable about roofing issues. After thoroughly evaluating the problems Rick suggested that I first replace the gutters and downspouts with larger ones and make sure that my basement stays dry. He also suggested that we divert some of the water in a problem area to another downspout. Rick thought my roof would need replacing soon but could wait a year or two. Rick's bid for replacing my galvanized steel gutters with aluminum ones and using 5 inch gutters and 4 inch down spouts (one area was to have 6 inch gutters) was not the lowest but I decided to proceed with Over The Top because I trusted that they would do a good job and I liked the idea that they have a machine that makes the gutters and downspouts on the job site. Rick thought that I needed some good but expensive gutter guards for some areas of the roof. He offered to sell them to me at his cost which I appreciated and were a real savings to me. Rick met me at the house on at least 4 occasions: The initial visit, to show me how big a six inch gutter was, to bring me the bid, and to show me color options for the gutters. The crew arrived a few weeks later and spent about 2 1/2 days taking down the old gutters and downspouts replacing them with new ones. The workers were very efficient and did an excellent job. They were very respectful of my landscaping and cleaned up every day. In one problem area they custom made a shield to reflect any water that might otherwise shoot over the top of the new 6 inch gutter. We have had two torrential rains since the job was completed and so far all is well and my basement remains dry. I plan to use Over the Top in the when I replace the roof.

From the first call to the company, they were responsive and professional. We had called three other companies to get a comparison, and they were the only ones who were pro active. I came home a day or so later and noticed the flashing which had come off was no longer on the sidewalk--received a call that it had been put back up and there was no charge to us! I am so impressed with Rick and the people at Over the Top Roofing .

Overall it went fine. They came in and they were gone the same day. The workers were fine. I just had to remind them not to leave anything back. Other than that, they were fine. They didn’t interfere with anything that was going on in my house. There were eight of them. They were very accommodating on price. They tried to make it work for us within our budget. So that was nice. Their price was good. I would use their services again in the future.

They did a good job with the roof and I will continue to use the same in future.

After a particularly rainy period, I found that I had a leak coming into the garage near the entry to the house. I called Over the Top Roofers for an estimate. Dave came to the house on a Saturday and gave what I think is a very fair estimate to tear off the old roof and replace with new roofing materials. He explained all of the details of what they would do. (1) Tear off and dispose of the old roof materials. (2) Install a water shield membrane that reaches six feet up from the gutters, around pipes and down all the valleys. (2a) This was not installed by the original builder which resulted in ice damming and the leaking I experienced. (3) Install aluminum edging and galvanized valleys. (4) Remove the roof venting I had and replace it with continuous ridge venting. (5) Install asphalt felt over the roof deck. (6) I also had him replace my gutters with seamless aluminum gutters with 4 inch downspouts. They came within a week and a half from the time I signed the contract. He used all Owens Corning products, and is in fact certified by Owens Corning. This allows him to guarantee the roof for a limited lifetime. I was very happy with the service he provided. They came when they said they would and completed the job very quickly. The technicians who installed the roof are very experienced and did a professional job. They were polite and competent. They cleaned away all of the debris and left my property, both roof and grass surrounding the house, looking fantastic! The gutters look great and they are installed correctly so the water drains the way it should. The only things I am waiting for is a follow up visit from Dave and the lien release papers. I would recommend this company to all of my friends.

I contacted two roofers based on good reviews on Angie's List and Rick Ihnen, President of Over the Top Roofing, was the first to respond. He explained my options in great detail and I was impressed with his competence and presentation. He sent me an estimate via email that afternoon which I signed and returned. The job was scheduled for Thursday of the following week and the crew arrived promptly at 8 am. All planting beds and shrubs around the house were protected with tarps prior to the tear off. As the work continued, it was obvious that each crew member was experienced and knew exactly what to do next. All the work was completed by 5:30 that afternoon and this included a very thorough cleanup down to the last nail. Rick stopped by the following Monday to make sure we were pleased with our new roofs and yes we were. It truly was over the top. I plan to have more work done by Over the Top in the near future.

Rick was very nice and very professional. We were in no hurry for the work to be done, and between snow flakes and 20 some inches of new snow on the ground, The Over The Top people came and did the work in a timely and professional manner. Rick was a little slow in getting us the Waiver of Lien to us, but when his office person got involved, the issue was resolved. I would recommend this company to anyone. We were very happy with the work.

We had multiple estimates for this large project. Other roofers' estimates were significantly higher and a couple even warned us that the job required high expertise. Dave presented as very knowledgeable and confident. He was patient with my many questions. I am a little 'high maintenance' and I got nervous when I didn't get a timely return call around the start date (hence the B rating on responsiveness), but that was a minor issue. The delay was because the rare architechtural shingle we wanted was backordered, not the fault of Over The Top. The crew was amazing - large well coordinated team that got the job done in just one (very long) day. They took care with the plantings, etc and did a thorough cleanup. Dave brought a few back to resolve a minor cosmetic issue where one of the ridges intersected the gutter. Again I am picky, and Dave addressed all my concerns and made sure the job was perfect. Over the Top did a great job! The roof is stunning and definitely upgraded the look and value of the house.

Excellent responsiveness, service, and price point. If only all contractors I've worked with were this professional.