Leisure Pools & Spas
About us
WE ARE THE LEADER IN BACKYARD ENTERTAINMENT
Business highlights
34 years of experience
Services we offer
& FILTERS FOR ALL MAKES & MODELS OF POOLS AND HOT TUBS. PATIO SWINGS., GAZEBOS, HOT TUBS, PUMPS, RESIDENTIAL, SAUNAS. HEATERS, SWIM SPAS
Accepted Payment Methods
- CreditCard
Reviews
4.07 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 14% | ||
| 14% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Robert S.
May 2011
I will use them in the future only if I have to.
Response from Leisure Pools & Spas
"The customer’s tub is nine+ years old and needed major repairs. Steve and Curtis went back to the customer’s home several times for service calls in which the customer was not charged. In addition to the free service calls, we also provided several repair items to Member free of charge as well. In order to find the leak, Steve and Curtis were at the home for several hours with out charging the customer; the customer was only charge for 4.4 hours while the Steve and Curtis were at the residence for more then 5 visits. While on service visits the Member and his wife would interfere with either Steve or Curtis, and they would also remove panels and items from the spa which would hinder any repair efforts."
Sherry M.
Jan 2011
Everything has just been so so. There have been some issues where they have not showed, and I have had to keep on them about maintaining the spa at times.
Response from Leisure Pools & Spas
"The customer was no longer living at the home and was having someone stay to watch the home. We called several times to let Member that we had attempted to service the spa but we did not have access to the spa, since no one was home. We also called the customer several times to inquire if she wanted to continue the service after the service contract had expired. Member did not return the calls to renew the service, and only contact us once the service had expired to inquire as to why we were not continuing to maintain the spa."
Charles S.
Jun 2010
Service call went great, I hovered as the crew preformed their work and eavesdropped as they were in contact with the manufacture to trouble shoot the problem. They spent about a 1/2 hour and determined that my pump motor was shot. These basically plug into the control panel motor with a couple of plumbing connections. I had asked them to price the motor for me (little bit of a challenge as I had already replaced the pump on it). They knew my plans to install this myself. Got a call 2 working days later quoting me prices of $550 dollars for a new (5hp) motor to match the pump I installed, or $500 dollars to buy the same pump and motor as was originally installed. Opted to purchase a (5hp) motor from Spa Depot in Olympia WA for $234, including shipping, which matches the pump I had purchased from Spa Depot. Would have gladly paid a bit more to have purchased the motor from Total Pool Care, but not twice the price. The less then stellar rating is solely due to the price differences between them and Spa Depot.
JOHN B.
May 2010
They fixed the latest problem by replacing the stereo unit in the spa.
ELIZABETH Q.
Jul 2009
The workers from Total Pool Care come twice a week to clean my pool. They are very punctual and they call me ahead of time. They do what they promise. Their prices are good and they solve all of my pool problems. I have been very happy with them.
AVA U.
Dec 2006
Although there was a brief misunderstanding about who was liable for certain costs related to the replacement of the defective element that TPC installed, this issue was resolved to my complete satisfaction on the same day that I raised the issue with TPC. In addition, the owner, Pat Reed, later called me verify that I was satisfied with the outcome. It was very clear that he took my business very seriously, and I really appreciated the follow-up. The same can't be said for several other spa service companies, plumbers, and rude home-repair people that I've dealt with in the past few years.
LAURIE B.
Jan 2006
The technician arrived on time to our home and presented himself in a professional manner. He repaired the heater and explained everything he was doing.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Leisure Pools & Spas is currently rated 4.0 overall out of 5.
Leisure Pools & Spas accepts the following forms of payment: CreditCard
No, Leisure Pools & Spas does not offer free project estimates.
No, Leisure Pools & Spas does not offer eco-friendly accreditations.
No, Leisure Pools & Spas does not offer a senior discount.
No, Leisure Pools & Spas does not offer emergency services.
No, Leisure Pools & Spas does not offer warranties.